Quote Originally Posted by 111prez View Post
here is the update. when we went home to bacolod last december, we personally saw the mess of a unit. we "confronted" toyota and argued that we cannot accept a unit that is simply repaired (the chassis was already hit in addition to other major damages). after some "convincing", toyota was "accomodating" and came out with a damage assessment of about PHP520,000 and will recommend a replacement to a brand new unit. kung puede lang kunin ang cash why not and then we will just buy another brand. but this is not an alternative. anyway, puede naman ibenta yung bagong unit pag nakuha na. anyway, right now, this is toyota's recommendation to the insurance company and the local insurance company has, we are told, made the same recommendation for approval of their head office in manila.

waiting game pa rin. in the meantime, status quo muna

but this much i can say. it had to take the local DTI to call them before toyota could even come out with the damage estimate.sadly, customer service fails big time as we were not even apprised of the damage estimate until we had to go there ourselves

Thanks sa update sir,
What about the caused of the accident? Any update?