Quote Originally Posted by megatron View Post
My uncle bought a brand new starex (GRX?) last year via gray market. he was happy with it until he found out that HARI (hyundai casas) will never touch these things. you can only have it repaired where you bought it or sa mga friendly neighborhood repairshops lang. So if that's an issue for you, you might want to share this piece of info sa kamag-anak mo before they buy a gray-market grand starex.
Quote Originally Posted by IMm29 View Post
I don't think Toyota and Hyundai can really not touch gray market units. At most, I would suppose, they could charge an arm and a leg to work on it and source parts, but I don't think they'd say no to making more money. Unless, of course, you have a Gen 1 Prius or the like. It would help, however, to have contacts with higher powers at some dealers, so that someone can help you source your parts and accede to your service request.
Yup, added income pa rin sa casa nila yun. They would simply treat your gray market unit as if it was a regular out-of-warranty unit and charge you with their usual labor fees. The problem is when your gray market unit needs some parts which are not common to the regular market unit, you are practically on your own on how to procure those parts.