Toyota - Great Car, Very Bad Service

[cebuana_vios]

Experienced very very bad service from Toyota Cebu – Mandaue B/P Center....

Just when I thought one of Toyota's advantage is availability of parts. Apparently not here in Cebu. Imagine a month long repair for B/P? Very frustrating.

I love my vios.... but the bad service will make me think twice of buying another Toyota or even recommending Toyota to my friends.

What car maker has the fastest repair turn-around time in Cebu?

[renzo_d10]

What's B/P ?

[vinj]

Ditto... what's B/P... aside from your BP going up due to the stress you're getting from the CASA? :D

That's one peculiar thing about Toyota, my experience with them for parts usually entails a waiting time from a few days to a month even for things such as radiator caps, tire caps and even suspension components as they have to order it from the plant.

Also, sometimes the service level at the service centers in the province aren't as good since competition is not like in Metro Manila where you have a lot of parts and service alternatives available. Perhaps you can also try calling stores in Manila for parts then have it shipped to Cebu?

[crazy_boy]

What's B/P ?

Blood pressure yata yung B/P

[OTEP]

I hope your bp won't go up when I tell you that Toyota will land parts for Land Cruisers within 3 days of ordering. Even for old models. That's why they are preferred for use in remote locations.

[chua_riwap]

Blood pressure yata yung B/P

Repair ng blood pressure........:rofl:
Hirap nga yan.

[vinj]

I hope your bp won't go up when I tell you that Toyota will land parts for Land Cruisers within 3 days of ordering. Even for old models. That's why they are preferred for use in remote locations.

Mas mahirap mag hanap ng LC mismo kaysa parts para sa LC.

[kristine123]

Perhaps you can also try calling stores in Manila for parts then have it shipped to Cebu?

Any idea anong strore mura dyan na pwede sila mag ship ng parts sir? Genuine

[cebuana_vios]

B/P - Body and Paint

But yes, I agree with you guys - my Blood Pressure will really need serious repair after visiting Toyota Cebu – Mandaue B/P Center

[vinj]

I dont have the numbers with me now but you can search for the contact of Toyorama in Banawe... I dont know lang kung binaha sila now.

What parts exactly did Toyota say would take time? Labo naman since the Vios is a popular model.