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  1. Join Date
    Oct 2002
    Posts
    1,842
    #1
    Quote Originally Posted by zald4444 View Post
    nakausap ko agent ko to ask the status of my request to replace a brand new unit. still waiting pa daw para sa report ng service, my SA also told me na nasabi daw sa kanya ng service na malaki sana daw ang chance na palitan ang unit kung nde lang daw sana sumabit ang bumper ko upon pagpasok sa mismong gate ng TQA, so lumalabas na 2nd hand na daw ang unit bcoz of the incident. that time kasi walang available daw na driver ng casa kaya ako nagpasok, at the first place di ko naman dadalhin yung auto dun kung walang problema, but this is not yet the final decision from their top mgt. still have to wait 'til tom do you think this is justifiable mga sir?

    pinakamalaking kalokohan iyon, eh di sabihin mo palitan ang
    unit alisin ang bumper. nilalaro ka lang niyan mga iyan,


    Tingin ko yung auto mo, nakatayan ng pyesa noong nakatengga dyan sa CASA, baka hiniram ang fuse ng auxilliary hindi naibalik kaya natuyuan ka ng tubig. Sa CASA common practice talaga ang "katayan" or pangangahoy ng pyesa.

    Btw. Single fan na lang ba ang vios? Daming unit ngayon na single fan na lang ang gamit.

    Goodluck sa laban mo with toyota

  2. Join Date
    Mar 2007
    Posts
    14
    #2
    yun nga eh badtrip talaga never thought buying a car will put me in such a stressful situation but i'm still hoping for the best

  3. Join Date
    Jun 2008
    Posts
    895
    #3
    good luck na lang sa sitwasyon mo, sana nga mapalitan yung unit mo. idiin mo na lang na in the first place hindi dapat ikaw yung nagpasok ng oto sa service bay.
    tungkol dun sa pagpapa-media, IMO wag muna. naalala ko yung isang case din dito na nagmatigas na yung car company kasi nailabas na daw sa media. just play it wise and easy, diplomacy muna.

  4. Join Date
    Mar 2009
    Posts
    142
    #4
    mahirap na sir kung na overheat baka na warp na head nyo better replace na lang sir...

  5. Join Date
    Feb 2010
    Posts
    3
    #5
    Im in a similar situation, mine is a 2009 Altis. At 1st gear accelaration pulsate, (pakadyot kadyot), transmission whine up to 3rd gear. a clanking noise is present everytime clutch pedal is release. Kasumpa sumpang kotse. Your lucky your dealer repaired your car. Mine Toyota Bel Air Makati, told me that all Altis are like that. Why on earth they will refuse, simple, one employee told me that a any parts replaced are paid initially by the dealer and they have to refund it later from TMP . Definitely dealer have the motivation to refuse repair. Now they said NO RECALL in the Philippines. Poor Filipinos, nobody takes care of us. Its a jungle fight for your self.

  6. Join Date
    Mar 2009
    Posts
    21,667
    #6
    ^ Have you tried other dealers as well ? If still they refuse in repairing your vehicle, you can bring this up in TMP and eventually, your vehicle could be repaired on a dealer. Or, if you're fortunate enough, have your car replaced with a new one.

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help i just bought a lemon brand new vios 1.3 E M/T!