Philippines to turn call centre capital of world

[CVT]

Manufacturing is dead here... High cost of electricity and a very strong labor union, diba Intel already left the country!

Right bro.

Sad state of affairs for manufacturing in our country.....

11.4K:eathis:

[agentrambo007]

Manufacturing is dead here... High cost of electricity and a very strong labor union, diba Intel already left the country!

there's nothing really wrong about labour unions, the problem is the "infiltration" of (you know who) among the ranks.

[chrismarte]

We will definitely win the voice outsourcing race against India, [SIZE=4]their English sucks! [/SIZE]Pero sa mga non-voice like IT and programming we can never beat India. They churn out way more engineers than we do...

I agree with this...ang hirap intindihin nung English(how they pronounce at yung grammar nila minsan) nila...mas maiintindihan mo pa mga mga egoy....

sa call center ba contractual din sila?(yung every 6months tapos na?)

[ghosthunter]

I agree, Americans are having a hard time understanding their english.

Meron na nga sitcom about it (india callcenters): OUTSOURCED.

[Taurus]

time to shift career . . .

[tidus1203]

I agree with this...ang hirap intindihin nung English(how they pronounce at yung grammar nila minsan) nila...mas maiintindihan mo pa mga mga egoy....

sa call center ba contractual din sila?(yung every 6months tapos na?)

Alam ko mga low end na accounts there is a huge possibility contractual lang to save on costs. Pero sa mga high end accounts like financial services regular yan kasi it takes a certain skill and the training ain't cheap...

[OldSchoolHack]

With BPOs and KPOs our weak link is still the academe. With the infra and regulatory requirements (government) things got better with capitalization on infra and relaxed government (and local government) policies plus aggressive marketing by LGU.

We have lots of graduates but a small fraction actually get hired in this industry. Most had to be re-trained to have the necessary skills in voice and knowledge services.

Think of it this way, in the last BPO-ICT forum (sa Bacolod ginawa in case you did not know. ) around 600K were needed last year and only 100K were hired because of ..... bad academic training.

Time to kick assess of those in DepEd and other academic institutions.

[OldSchoolHack]

While we do have an edge in english, that may end with China now (at least in Shanghai) investing on english language schools. Estimate nila from 10 to 15 years they will have a large english speaking population capable of going head to head with the Philippine cities.

And it's not really the country gaining marks in the BPO-KPO-ICT scene. It's cities. It's not Philippines VS India but rather Cebu VS Bangalore (Cebu being number 2, Bangalore 1).

In the global scene it is cities competing not countries anymore.

[niky]

Do note: The Chinese and Koreans are coming to us to learn English. As we train them, our edge gets thinner and thinner.

RE: Education: it's the outdated curricula and course offerings that can't quite match up 1:1 with employment requirements, anymore. What's needed is a more flexible education model than the rigid 4-year/5-year course structure imposed by traditional education. At least many of the bigger schools integrate OJT with an emphasis on the requirements for specific companies in terms of skills and orientation... but not all schools have the opportunity to do this.

[tidus1203]

Well the Chinese will be a problem... But Koreans? They are too expensive to be used as outsourced labor force...