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  1. Join Date
    Apr 2008
    Posts
    1,557
    #221
    I have experienced Cruven Fairview a few months back and that would be the first and last that I would ever try that. I would rather buy a new part/parts than having them reconditioned.

    I was driving my pickup since I felt that my steering wheel was light and juddering. I brought it to Servitek from inspection and they told me that my inner tie rod and balljoints need to be replaced. I wanted a second opinion but instead of going to my trusted shop/mechanic, I tried to look for an alternative. Then came Cruven. I said I should give it a try. I went there then I told them to check my balljoints and passenger side tie rods if they are indeed needed fixing. After they've removed the tires and inspected everything, they gave me this quote totaling more than 8k! I didn't expect that it would be that expensive coz the quote that Servitek gave me was less than 6k and it even had a discount. I told them just the inner and outer tie rods and balljoints. Then the woman told me right away that they don't replace parts, instead, they reconditioned it. I asked if the performance would be the same as brand new part, she said yes it's the same. There were lots of hammering around, they even lost the clip for my break pad, the mechanic even customized a clip, I was even thinking what have I gotten myself into.

    After everything got fixed and paying just above 5k, I insisted for a road test. They let me drive so that I could feel the difference. The mechanic brought me to the subdivision at the back of Cruven Fairview where there are lots of uneven roads. I said I guess it's good now. On my way home, I felt something wrong, the steering wheel is not in the center anymore, the car suddenly veers to the right as if a gust of wind is pushing my car. I went back to Cruven and asked why is it that way, they said it needs alignment. I asked how much, if I could recall, it was around 800 per tire and the woman again told me that they don't use modern technology but they use a rope. That gave me 2nd thoughts already.

    I went to Yokohama Tire Center along Commonwealth to have it aligned and I guess I was cursed that day. The mechanic, the one without front teeth seems like he didn't even know how to operate the computer. He said it doesn't need alignment but it needs to be cambered. So I said ok. Then he put a lot of they call it "shingles", he said so that the tires would stand properly. After almost 5 hours there, I went home and when I was just in front of Puregold Tandang Sora, I heard a loud bang then all the things that I was expecting to be fixed, they didn't get fixed plus now the car is uneven, tilted to the right. That's why I heard a bang coz the car fell slightly to the right. I returned to the shop for back job to no avail.

    After all of those, I said I had enough. I brought it to my trusted shop/mechanic. I told him I don't care if the car stays here for a month, just fixed it. After 3 days they called me that it's fixed already and the mechanic asked where did I have it fixed since he saw the condition of the ball joints, I told everything to him and he just smiled.

    Lessons learned, nothing beats your trusted shop/mechanic. For my experience in Cruven, it wasn't really that bad but I would rather replace a part, particularly for those areas, with a brand new one rather than reconditioning them. If you'll ask me given the second chance to have my car repaired it there, my answer is a BIG NO! I'll just go to my trusted mechanic, though it's farther, I have more peace of mind in them.

    This is based from my experience in Cruven Fairview. If you have good experiences with other branches, then good for you. I don't have any idea with Zee but if I think they are almost the same with Cruven so I don't think I will try that anymore.

  2. Join Date
    Apr 2009
    Posts
    1,675
    #222
    kung wheel aligment ang pakay mo, I don't highly recommend these shops siguro hindi nga computerized. hindi ko na rin sinubukan eh, sa servitek nalang siguro. but, if you have good reviews, post them here.

  3. Join Date
    Jun 2010
    Posts
    1
    #223
    Mayadong confusing ngayon ang mga nangyayari sa cruven. And this was my experience with cruven-pasig. I'm from marikina at nagpagawa ako last week sa cruven-pasig. So far so good ang experience ko with them. Mura ang labor at satisfied naman ako sa restoration nila ng mga pang ilalim ng car ko. Sigura they improved a lot sa mga nangyayaring mga blogs sa kanila. This is my only wildest opinion with them.

    I don't know about Zee kaya ayokong mag comment about them. Sa servitek naman ang gusto ko lang sa kanila ay yung computerized wheel alignment nila at camber.

    Para sakin papagawa ulit ako sa Cruven at ire-recommend ko sa mga friends, officemates at relatives ko.

  4. Join Date
    Dec 2006
    Posts
    234
    #224
    balak ko pa naman pa gawa auto ko sa cruven makati, sa iba na lang.

  5. Join Date
    Apr 2009
    Posts
    1,675
    #225
    I also recommend Zee. huwag lang kayong magpapa-wheel alignment sa kanila dahil hindi computerized.

    anyway, dalhin ko Alto ko sa kanila one of these days dahil matindi ang kalampag sa front drivers side, at magbibigay ulit ako nang unbiased review.

  6. Join Date
    Apr 2009
    Posts
    1,675
    #226
    as promised, kanina nagpunta ako sa Zee Carplus para ipa-check ang kalampag nang alto ko sa front drivers side.

    mga 8:30am na ako nakarating, at marami na ang nagpapagawa talaga. anyway, sinabi ko problem nang ride ko sa kilala kong mechanic tapos test drive tapos ayun, alam na niya ang culprit.

    kulang lang sa grease ang sa brakes ko. and voila, wala na nga yung kalampag na kinatatakutan ko. 300 petot damage.

    now, I'm really a satisfied Zee customer. I recommend it this shop. hindi po nila ako binayaran para dito ha hehe.

  7. Join Date
    Apr 2009
    Posts
    1,675
    #227
    double post

  8. Join Date
    Apr 2009
    Posts
    540
    #228
    goodpm tsikooters post lang ako feedback sa cruven sucat.

    ang galing nung pagkagawa friendly pa yung gumawa ng auto ko at ineexplain niya kung bakit kailangan palitan pinapakita niya na kalog pinapakita rin niya yung mga sirang bushings tapos ineexplain niya kung papaano ito nagpapapanget sa suspension ko tapos ayun bilib ako kasi tinapos niya although lahat ng kasama niya naglulunch na. verygood talaga tapos pauwi na ako nabilib ako sa feel ng auto parang sturdy na siya hindi tulad nung una na parang mejo nawala yung feel nung kalye. im so so so happy lalo na at walang piyesa ang oldskul ko na auto

  9. Join Date
    May 2010
    Posts
    5
    #229
    how about cruven makati? anymore solid feedbacks?

  10. Join Date
    Apr 2009
    Posts
    540
    #230
    hi guys, update ko lang. actualy tinest ko talaga tibay ng suspension with sagasa lubak style driving sagasa lubak kaliwat kanan.. at nabilib ako ang tahimik parin talaga at matibay.. nabilib ako..

    one bad feedback nga lang hindi nila inaabiso yung customers nila na ialign ang sasakyan pagkatapos.. minsan kasi pagkaganyan mapagkakamalan ng customer nila na lalo nagkatama yung kotse lalo na pag panay kabig..

    anyway post pa ako feedback after a year.. para makita natin talaga ang tibay.. pero for now humahanga ako

  11. Join Date
    Jan 2005
    Posts
    1,417
    #231
    Quote Originally Posted by kulotz View Post
    hi guys, update ko lang. actualy tinest ko talaga tibay ng suspension with sagasa lubak style driving sagasa lubak kaliwat kanan.. at nabilib ako ang tahimik parin talaga at matibay.. nabilib ako..

    one bad feedback nga lang hindi nila inaabiso yung customers nila na ialign ang sasakyan pagkatapos.. minsan kasi pagkaganyan mapagkakamalan ng customer nila na lalo nagkatama yung kotse lalo na pag panay kabig..

    anyway post pa ako feedback after a year.. para makita natin talaga ang tibay.. pero for now humahanga ako
    bakit di ba sila nag align ng gulong after gawin, kasi 2yrs ago nagpagawa rin ako sa cruven pagkatapos nagaalign sila ng gulong pero mano mano lang using pisi. alam ko kassama na yun sa bayad mo. nagtest drive pa ng ako pagkatapos para malaman kung wala ng kalampag tapos sinabi ko meron pang konting kabig ginawa pa nila ulit ,tast drive ulit hanggang mawala na ang kabig.

  12. Join Date
    Aug 2006
    Posts
    73
    #232
    Quote Originally Posted by raine View Post
    bakit di ba sila nag align ng gulong after gawin, kasi 2yrs ago nagpagawa rin ako sa cruven pagkatapos nagaalign sila ng gulong pero mano mano lang using pisi. alam ko kassama na yun sa bayad mo. nagtest drive pa ng ako pagkatapos para malaman kung wala ng kalampag tapos sinabi ko meron pang konting kabig ginawa pa nila ulit ,tast drive ulit hanggang mawala na ang kabig.
    Bro, worth it ba talaga na magparecondition ng suspension parts using cruven's technology? Till now, nag-iisip ako kung papagawa ko sa cruven or palit na lang ng mga parts. Palitin na kasi ang shocks ko, balljoint, upper arm assembly (with upper balljoints), trailing arm bushings ko. LIke you, may experience ka na with Cruven's work. Will you highly recommend this ba talaga? I'm also in a tight-budget pero gusto ko naman ay yung di na pabalik-balik at may quality ang gawa.

    Hope to hear from you..THanks a lot!

  13. Join Date
    Jan 2007
    Posts
    409
    #233
    meron na sumubok ng Cruven sa lagro area - beside SM lagro (or fairview ba yon)

  14. Join Date
    Jan 2007
    Posts
    409
    #234
    meron na sumubok ng Cruven sa lagro area - beside SM lagro (or fairview ba yon)

  15. Join Date
    Sep 2008
    Posts
    116
    #235
    Quote Originally Posted by edtf View Post
    meron na sumubok ng Cruven sa lagro area - beside SM lagro (or fairview ba yon)
    I had my suspension done there last year, install new shock absorbers, inject lahat: ball joints, tierod, etc. and had my rear shock mounting converted, (to my total dismay, up to now is still my problem).

    after 6 months 3 beses ako bumalikbalik para sa back job and pabalikbalik ung kalampag kaya ayun nag sawa na ako kasi wala nako tiwala sa kanila kaya kahit may warranty pa ndi ko na dun dinadala.

    dapat ng 555 replacement na lang ako. bottom line hindi na ako babalik dun, walang ka kwenta kwenta kausap ung manager dun, stupid mga tao nya, nasira pa nung mekaniko ung bull lock sa isang stud ko, ndi pinalitan, normal stud lng yung pinalit, hindi sila kumpleto sa gamit at napaka bagal magtrabaho.

  16. Join Date
    Mar 2008
    Posts
    174
    #236
    Quote Originally Posted by GOTCH*! View Post
    I had my suspension done there last year, install new shock absorbers, inject lahat: ball joints, tierod, etc. and had my rear shock mounting converted, (to my total dismay, up to now is still my problem).

    after 6 months 3 beses ako bumalikbalik para sa back job and pabalikbalik ung kalampag kaya ayun nag sawa na ako kasi wala nako tiwala sa kanila kaya kahit may warranty pa ndi ko na dun dinadala.

    dapat ng 555 replacement na lang ako. bottom line hindi na ako babalik dun, walang ka kwenta kwenta kausap ung manager dun, stupid mga tao nya, nasira pa nung mekaniko ung bull lock sa isang stud ko, ndi pinalitan, normal stud lng yung pinalit, hindi sila kumpleto sa gamit at napaka bagal magtrabaho.
    medyo kups yung manager nila sa fairview branch, nag pa estimate ako before sabi niya sira na daw shocks and rack end pero sabi mismo ng mekaniko nila upon checking ok pa naman daw

  17. Join Date
    Mar 2009
    Posts
    64
    #237
    nakakatawa yung mga latest positive testimonials for cruven. Gumawa ng account sabay post agad dito ng review. mapapansin sa JOIN DATE nila at DATE ng positive REVIEW nila. galing ng marketing

    anyways, i think mas reliable yung mga horror reviews ng fellow tsikoteers about cruven. mga matatagal na talagang active members ng tsikot. Thanks sa mga review nyo about zee and cruven, hindi na ako pupunta sa kanila.

    So if not Zee and Cruven, saan ako pupunta?

    Problem ko lang naman is yung coil springs ko sa front wheels, mas mababa kasi sa driver side, mukhang laspag na. paiba-iba kasi ng diagnosis yung mga napapagtanungan ko. I need a reliable suspension shop.

    Thanks be to GOD for there are still good people here.

  18. Join Date
    Sep 2010
    Posts
    181
    #238
    mga bros,up ko lang etong thread na eto,since,tungkol sa suspension ang topic....matagtag na kasi yung crosswind '05 model namin,di naman dating ganun,parang di na nagpe play yung shocks...kahit lima pasahero lang sakay,nalaga "TOG" sa batsi,parang kargado lagi...sa shocks na kaya diprensya nun mga bros?...inputs naman dyan...TIA...

  19. Join Date
    Apr 2011
    Posts
    333
    #239
    any feedbacks sa Cruven, road 20 proj 8? plano ko kasi mag pa tingin ng suspension kasi mejo malapit samin ito. TIA ;)

  20. Join Date
    May 2010
    Posts
    202
    #240
    may tsikoteers na bang nagpaoverhaul ng rack and pinion sa cruven sucat?

    almost 2 years na akong nagpapagawa ng suspension sa cruven sucat, ok kasi kausap mga tao dito, and so far wala naman ako reklamo sa service nila. PEro mas maselan kasi yung overhaul nung rack and pinion compared sa simpleng replacement ng suspension parts, kaya sana may makapagbigay ng feedback :D

cruven or zee?