Service agent gave me choice re synth and mineral. I picked the latter. I don't know if there was a memo and I'll bet the SA doesn't know it either.
I talked to their Customer Service rep and aired all my complaints. She was suprised why I put mineral instad of synth. Even the 10 liters and turbocharger crap. Now about the FREE 1k PMS checkup, it's an adjustment from the factory daw, hence the price. I said, it's supposed to be free bla-bla-bla.
She said they'll do something about it.
I'm filing a letter of complaint to the service manager also this week.
Heads will roll peeps and I'm not taking this lightly.






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