Line on my Monitor - HP laptop repair

[_Cathy_]

I just saw it today. Notice the bottom where the taskbar is, there is a red line. This is a one year old laptop. How could this happen. I bought this in the US so I don't think I can claim warranty. It's the first time it happened to me all my life of owning computers

I don't have that line at the taskbar when I extend my desktop This is awful!!!



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[dr. d]

I just saw in today. Notice the bottom where the taskbar is, there is a red line. This is a one year old laptop. How could this happen. I bought this in the US so I don't think I can claim warranty. It's the first time it happened to me all my life of owning computers



Sent from my SM-N960F using Tapatalk

it's a long shot, but
remove the task bar, and see if the line is still there.

[_Cathy_]

it's a long shot, but
remove the task bar, and see if the line is still there.

It's still there. I wanna cry [emoji24]

I restarted even in windows startup it's there. Hindi ba pag nasira monitor ng laptop it's as good as trash?!?! My Aunt gave me money to buy this pa naman and I told her I will choose a good model [emoji24]

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[cast_no_shadow]

Hardware na yan acceptance na lang.

Good as trash?

Magagamit mo pa din naman, annoying line lang naman yan [emoji16]


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[_Cathy_]

Hardware na yan acceptance na lang.

Good as trash?

Magagamit mo pa din naman, annoying line lang naman yan [emoji16]


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one year old laptop I am NEVER buying HP ever again. Yung Lenovo ko going 8 yrs old, nakaduct tape na yung monitor pero gumagana pa rin. I am afraid kasi that this will start as a line pero lalaki pa or it is a sign na bibigay na. Weird kasi I rarely close the lid of my laptop naman

[jut703]

Hardware problem yan not software. Permanent na yan.

The laptop is still useable with that line, palitan mo nalang pag kumalat yung dead pixels.

Sent from my SM-N970F using Tapatalk

[StockEngine]

Change the taskbar color to black.

[_Cathy_]

Hardware problem yan not software. Permanent na yan.

The laptop is still useable with that line, palitan mo nalang pag kumalat yung dead pixels.

Sent from my SM-N970F using Tapatalk

I got a lemon. Naiiyak akoooooo. I want my laptop to last at least 5 yrs. Normally ba lumalala dead pixels? How could this happen when I rarely close the lid Maingat naman ako sa laptop ko, I don't even bring it around anywhere

[_Cathy_]

Change the taskbar color to black.

I don't know how to change the color of the taskbar. It's still there kahit naka hide taskbar, even during windows startup

[cast_no_shadow]

I don't know how to change the color of the taskbar. It's still there kahit naka hide taskbar, even during windows startup

He he he pirmi na yan kaya acceptance na lang talaga, ano ba warranty ni HP?

Official HP(R) Warranty Check – United States | HP(R) Customer Support

Might help?


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[111prez]

Some fix it suggestions from YT: How to fix laptop screen flickering and horizontal lines-1 Simple steps to fix - YouTube

[StockEngine]

I don't know how to change the color of the taskbar. It's still there kahit naka hide taskbar, even during windows startup

Its either monitor or ribbon cable. I remember there was a 3rd party repair guy whondelievered a warranty service on my work laptop. He arrange a meeting in a library in the US. I watched him repair my laptop in 10 minutes. He knew where the locking tabs were.

In your case it is a hardware issue. Your warranty is 3yrs with hp. When you're back in the USA. Just bring the unit to that shopnor claim warranty online.

[jut703]

I got a lemon. Naiiyak akoooooo. I want my laptop to last at least 5 yrs. Normally ba lumalala dead pixels? How could this happen when I rarely close the lid Maingat naman ako sa laptop ko, I don't even bring it around anywhere

Have you tried connecting your laptop to a monitor? If the pink line is still there kahit sa external monitor, it's a GPU problem. If sa screen lang talaga ng laptop mo, then it's an LCD problem.

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[sirkosero]

Just have the lcd screen replaced. Dami naman na gumagawa screen replacement.

Sent from my MI MAX 2 using Tapatalk

[_Cathy_]

He he he pirmi na yan kaya acceptance na lang talaga, ano ba warranty ni HP?

Official HP(R) Warranty Check – United States | HP(R) Customer Support

Might help?


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Thanks. This is weird. Bakit 2018 lumabas when I bought the laptop brand new in Sep.2019, unless nanloko yung seller? Pero malabo refurbished kasi nakalagay naman yun sa Amazon and it came with a box and all the stickers look new, pati amoy.

Tumaas presyo ng mga laptop!?!? I looked at the links from my other laptop choices, at lahat tumaas din same specs naman







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[oj88]

When you go to the states, you can dispute the warranty. You just need to produce the proof-of purchase. It being bought from Amazon, that shouldn't be difficult to do.

HP PCs, Printers - How to Submit a Dispute to Validate Your Warranty | HP(R) Customer Support

[_Cathy_]

Some fix it suggestions from YT: How to fix laptop screen flickering and horizontal lines-1? Simple steps to fix - YouTube

Thanks, I'll try this

Its either monitor or ribbon cable. I remember there was a 3rd party repair guy whondelievered a warranty service on my work laptop. He arrange a meeting in a library in the US. I watched him repair my laptop in 10 minutes. He knew where the locking tabs were.

In your case it is a hardware issue. Your warranty is 3yrs with hp. When you're back in the USA. Just bring the unit to that shopnor claim warranty online.

2 years lang

Have you tried connecting your laptop to a monitor? If the pink line is still there kahit sa external monitor, it's a GPU problem. If sa screen lang talaga ng laptop mo, then it's an LCD problem.

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I did sa TV ko, and it has no line pag sa TV ko

Just have the lcd screen replaced. Dami naman na gumagawa screen replacement.

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I can live with this line naman. I am disappointed lang that it happened to a 1 yr old laptop. Sana lang talaga wag lumala

When you go to the states, you can dispute the warranty. You just need to produce the proof-of purchase. It being bought from Amazon, that shouldn't be difficult to do.

HP PCs, Printers - How to Submit a Dispute to Validate Your Warranty | HP(R) Customer Support

I do hope it does not get worse in case I won't be able to go back before September

[StockEngine]

I do hope it does not get worse in case I won't be able to go back before September

Dont close and open the lid. If you have to, use two hands

[carxynogen]

It's either the ribbon cable or LCD.
If you try to press on some part in the LCD where the line might disappear, probably replacing cable will fix the issue.
If cable issue, usually lower part ng LCD nakalagay, dyan mo i press to check if there is a change in the display.
But if the line defect won't change even pressing on other parts in LCD, then it is an LCD issue.
Replacing LCD HW is the only fix for that.

[_Cathy_]

Bad trip! I woke up to see a second line on my monitor. This is a 24 month old laptop HP never again. I guess I have to start canvassing a new laptop. I could live with the first line on the task bar area but the second line is annoying