pc restarts unexpectedly when in use

**step22** · April 24th, 2008 03:49 PM

Everytime I’m going online after a while my computer just restarts. The symptoms I noticed is that downloading of webpages becomes slower than usual before it restarts. Before it restarts a blue screen appears with some text in it but I couldn’t read it because it just flashes a split second. After my pc has restarted a box pops out saying –The system has recovered form a serious error. But it doesn’t state what kind of error it just ask if you want to send the info to Microsoft. I hope someone could help me here. What are the causes and what do I need to do? (by the way im connecting to the net thru a modem, dial –up)

**coiter** · April 24th, 2008 04:08 PM

check if there are any loose connections inside your CPU (memory, power supply, ide cable, etc). i had also had a similar problem. the culprit was a loose RAM that wasn't locked into place.

if it's not that, try to run a scan disk, virus scan and spyware scan.

good luck!

**ghosthunter** · April 24th, 2008 04:13 PM

If you already tried installing a fresh copy of Windows, the problem might lie in the memory or motherboard. In my case, my old PC's problem was from the motherboard. Reason enough to buy a new computer.

**Syuryuken** · April 24th, 2008 04:40 PM

check mo muna yung fan (power supply, cpu) baka hindi na umiikot

**step22** · April 24th, 2008 05:04 PM

coiters, ghosthunters and syuryukens thanks to you. i've tried all what you told me but still nothing changed. in fact it restarted 2x before i could post this reply...

(except by installing a new fresh copy of windows cant do that, too many important files)

**ghosthunter** · April 24th, 2008 05:14 PM

Originally Posted by step22

coiters, ghosthunters and syuryukens thanks to you. i've tried all what you told me but still nothing changed. in fact it restarted 2x before i could post this reply...

(except by installing a new fresh copy of windows cant do that, too many important files)

If you have a spare hard disk, you can temporarily use the spare HDD in your computer to test if it's the current copy of Windows that is the cause of your problem.

**1D4LV** · April 24th, 2008 05:14 PM

Originally Posted by step22

coiters, ghosthunters and syuryukens thanks to you. i've tried all what you told me but still nothing changed. in fact it restarted 2x before i could post this reply...

(except by installing a new fresh copy of windows cant do that, too many important files)

the blue screen that you see in a flash is a BSOD. normally, memory dumps yan.

my suggestions:

a) same as them. try to check for loose connections, specially sa RAM.
b) pangalawa, try to boot from safe mode to see if the problem persists. If it does, definitely a hardware problem. if it does not, its a windows operating system problem.
c) to check the actual message from the BSOD, disable the Windows Auto-Restart Feature by:

Bring up the system properties (It's in the control panel, keyboard shortcut is WIN+Pause/Break). Go to the Advanced Tab, Startup and Recovery/Settings, Uncheck the "Automatically Restart" button.

Then you can exactly see and read what the BSOD tells you, but i have a hunch its a memory dump.

**Taurus** · April 24th, 2008 06:29 PM

You could also check for Windows Event Viewer log.

**A121** · April 24th, 2008 08:50 PM

Try booting and running Memtest. Dapat hindi mag-eerror. Hanapin mo lang sa net. That might be a bad RAM module.

**mr_incredible** · April 25th, 2008 12:51 AM

Originally Posted by 1D4LV

Bring up the system properties (It's in the control panel, keyboard shortcut is WIN+Pause/Break). Go to the Advanced Tab, Startup and Recovery/Settings, Uncheck the "Automatically Restart" button.

Then you can exactly see and read what the BSOD tells you, but i have a hunch its a memory dump.

+1 on this. Better to check what the BSOD says before opening up your PC.