Help! My PC won't shut down!

**Bry** · November 3rd, 2005 06:40 AM

I click Start -> Shut down then lalabas yung 'End Task - Wait - Cancel' thingy, tapos when I click End Task, walang nangyayari, hindi nag-shushutdown.

Whenever I start the PC, may 'illegal operation' na lumalabas, it says something like 'rundl23'.

Virus ba ito? Sorry if I sound stupid...

HELP.

**chris_d** · November 3rd, 2005 07:21 AM

What program does not end when shutting down?

rundll32 cguro yan, thats part of windows

What version of windows do you use?

Using win2k or win xp you can try this command in the dos prompt: sfc /scannow

this will check for any corrupt files for windows itself and replace them with good versions, however if the problem is caused by an application you would need to identify the app that is crashing and uninstall or reinstall it

**Alpha_One** · November 3rd, 2005 08:05 AM

"Illegal Operation"? He's probably running Windows 98.

The Win9x series is known to be unreliable and the can't-shutdown problem is a notorious one.

**ghosthunter** · November 3rd, 2005 08:55 AM

check for spyware/adware

**butchokuy** · November 3rd, 2005 09:03 AM

Virus ba ito? Sorry if I sound stupid...

kng pde ka online, pde mo chk yan via online antivirus like..

http://housecall.trendmicro.com/

**attynorby** · November 3rd, 2005 09:20 AM

Ang hirap alisin nyan. Reformat mo na lang. Back-up your files first. Kung may system restore na sana yan, you could also use it.

**BlueBimmer** · November 3rd, 2005 10:00 AM

para walang sakit sa ulo, reformat/reinstall your OS

**bosstl** · November 3rd, 2005 10:02 AM

hahaha... sickness ng PC ko din yan. usually reformat okay na ulit. pero once nag-internet ka at natsambahan ka ulit ng spyware, yari, ganun ulit.

nakailang reformat na ako ganun pa din. all i do is wait. kaso hassle kai everytime ganun na lang lagi.

additonal question... pag nilakihan ko ba yung memory ng PC without upgrading the processor, bibilis na kaya yun when i install win2000? dati kasi halos gumapang eh lalo na pag naginternet na ako. kaya binalik ko na lang sa win98 ulit.

**chris_d** · November 3rd, 2005 10:06 AM

Chances are nde caused ng spyware yan...

The problem you have is caused by an application that either was not installed properly or got corrupted.

If you can post screenshots of the actual error messages I may be able to guide you further without reinstalling windows.