built in web camera problems

**redlake_56** · December 3rd, 2006 11:36 AM

hi guys. im just wondering if any of u out there experienced the same thing with me. i have an asus a3fc notebook and it has a built in web camera. after a few weeks, i just noticed that the cam is not detected na by the system. ng start na syang mg loko. then i opted to uninstall the driver of cam, then install it again sa driver cd utility nya, but to my dismay, indi pa rin na detect. i tried doing system restore, pro ayaw parin.

any ideas anong mabuting gawin? need ur opinions. tnx!

**Horsepower** · December 3rd, 2006 12:52 PM

If it's still under warranty, just bring it to where you bought it from.

**radiazone** · December 3rd, 2006 01:27 PM

wala ka na makita sa DEVICE MANAGER na BisonCam, NB Pro?

pag wala bring it to the service center, pra mapalitan ng bagong unit, if ur system is covered in the warranty period....

sa kin na unit di pa nmn nagloloko after yr of use..

**mikmik316** · December 3rd, 2006 01:31 PM

Go to Asus World in Megamall Cyberzone... dun matututlungan ka nila... Luckily Asus has a 2 year Global Warranty...

**radiazone** · December 3rd, 2006 01:37 PM

yup they will replace ur unit basta covered pa sa warranty like my friend nagloko ung GPU, ayun pinalitan ng bagong unit...

**redlake_56** · December 3rd, 2006 02:46 PM

ic. thanks for that. i called upon the store which i bought the unit, sabi ng technician reformat daw yung solution. my unit has a recovery cd na pack, so ito na raw gagamitin. would this be a good alternative? bka malabo kasi na mapalitan ng bago ang unit.

**radiazone** · December 3rd, 2006 02:59 PM

Originally Posted by redlake_56

ic. thanks for that. i called upon the store which i bought the unit, sabi ng technician reformat daw yung solution. my unit has a recovery cd na pack, so ito na raw gagamitin. would this be a good alternative? bka malabo kasi na mapalitan ng bago ang unit.

1.try mo daw check sa DEVICE manager if andun ba yung BisonCam NB Pro, baka meron at my conflict driver...
2. pagwala nmn try the recovery CD to setup ur notebook again..
3. after recovery wala pa din yung BisonCam, ipareport mo na sa service center yan at bahala na sila mag ayus.. either they can fix it or replace it...

**redlake_56** · December 3rd, 2006 03:08 PM

I didwhat you told me. the bisoncam driver does not exist in the device manager. indi po ba complicated yung steps sa recovery cd? takot ako bka ang dami nang setting mabago dyan. hehehe. di po ako expert s mga ganyan.

**radiazone** · December 3rd, 2006 03:31 PM

Originally Posted by redlake_56

I didwhat you told me. the bisoncam driver does not exist in the device manager. indi po ba complicated yung steps sa recovery cd? takot ako bka ang dami nang setting mabago dyan. hehehe. di po ako expert s mga ganyan.

hindi nmn kailangan ng experto sa pagrecovery ng ASUS notebook..

steps by steps naman iyon at may mga questions naman, di naman basta basta na mag yes or accept ka na lng sa instructions...

basic lng naman yung mga questions, is your laptop HD partitioned to two? like drive c and drive d? if yes then choose only SETUP on FIRST PARTITION para hindi mabura yung 2nd partion baka kasi andun yung mga important files (para segurado burn/back-up your important files on CD)...

mine was partition to three drives... para di magalaw yung iba kung important files after reformat/recovery...

**rilkeanvein** · December 3rd, 2006 06:28 PM

So parang lumalabas na software problem kaya nde madetect yung cam mo?

Para kasing nde ako ma convince na OS problem yun. Kasi at least eh made detect yung camera kung na corrupt yung driver.

Kung may problem yung OS mo, normally, may iba ka pang dapat na makitang weird na mangyayari sa PC mo.

I suspect hardware problem yan. Pero it is still worth installing the Recovery CD.

Pero before you do that, remember to back up all your important files.