Any recommended printer repair shop?

**architect** · June 9th, 2009 02:36 PM

Can anyone recommend a good, reliable laser printer repair shop in Metro Manila? I need to have my HP Laserjet 1000 printer repaired. A paper jam occurred and my staff pulled the stuck paper backwards, causing the paper feed to mis-align so that it no longer picks up the paper.

TIA.

**1D4LV** · June 9th, 2009 05:02 PM

where is your location?

**ghosthunter** · June 9th, 2009 05:14 PM

Originally Posted by architect

A paper jam occurred and my staff pulled the stuck paper backwards, causing the paper feed to mis-align so that it no longer picks up the paper.

Sounds more like a damaged gear than mis-alignment.

**ghosthunter** · June 9th, 2009 05:17 PM

Try calling this company:

WORDTEXT SYSTEMS INCORPORATED
7/F SEDDCO Bldg. Rada corner Legaspi St.,
Legaspi Village, Makati City
Metro Manila, Philippines
Tel: (+632) 858-5555
Fax: (+632) 817-6430

**architect** · June 10th, 2009 12:32 AM

*1D4LV,

I am in San Juan.

*GH,

I checked the side gears - they seem fine. The middle roller appears to be catching the paper but somehow the paper is misaligned and does not go through the slot properly.

**ghosthunter** · June 10th, 2009 01:33 AM

Originally Posted by architect

*GH,

I checked the side gears - they seem fine. The middle roller appears to be catching the paper but somehow the paper is misaligned and does not go through the slot properly.

Before sending it off for repair, check if the paper removed during the jam was complete. It is possible a piece tore off and is currently jamming the paper feed path. It happens on occasion in our office's HP Laserjet 1010. I had to disassemble it to gain access to the jammed bit of paper.

**wildthing** · June 10th, 2009 07:02 AM

Jeff,

dun sa SM North Edsa merun dati.... sa Annex where the computer shops are located - sa gitna yung repair shop.

you can also try HOTTOYZ sa St. Francis Square sa likod ng SM Megamall. Dun ka dumaan sa entrance sa side the J. Vargas tabi ng McDo.

From that entrance dalawa yung computer repair shops... one of which is Hottoyz. Maybe you can asko din both shops.

HP service center sa makati merun din... kaso badtrip experience ko dun.

**architect** · June 10th, 2009 08:51 AM

Originally Posted by ghosthunter

Before sending it off for repair, check if the paper removed during the jam was complete. It is possible a piece tore off and is currently jamming the paper feed path. It happens on occasion in our office's HP Laserjet 1010. I had to disassemble it to gain access to the jammed bit of paper.

*GH,

Yup. I traced the paper feed path to ensure no paper is left. However I didn't disassemble the unit. Are there parts that can hide a small piece of paper?

Thanks so much.

**architect** · June 10th, 2009 08:53 AM

Originally Posted by wildthing

Jeff,

dun sa SM North Edsa merun dati.... sa Annex where the computer shops are located - sa gitna yung repair shop.

you can also try HOTTOYZ sa St. Francis Square sa likod ng SM Megamall. Dun ka dumaan sa entrance sa side the J. Vargas tabi ng McDo.

From that entrance dalawa yung computer repair shops... one of which is Hottoyz. Maybe you can asko din both shops.

HP service center sa makati merun din... kaso badtrip experience ko dun.

Thanks. HOTTOYZ is mentioned several times in some technical forums. Problem is I don't want to carry the printer all the way in from the parking lot.

**ghosthunter** · June 10th, 2009 09:26 AM

Originally Posted by architect

*GH,

Yup. I traced the paper feed path to ensure no paper is left. However I didn't disassemble the unit. Are there parts that can hide a small piece of paper?

In the case of our HP1010, yes.

But the jam was kinda obvious as well, paper gets chomped up as it feeds.