Toyota casa nag X-1R! Help!

[tagarito]

Mga sirs! Paano ito?

Nagpa-tune-up kanina ang erpats ko ng '03 Toyota Vios 1.3E sa Toyota Balintawak-North para sa 40,000km PMS. Maraming ginawa dahil heavy daw ang 40k. Umabot ng around P10,000 lahat lahat, with the labor, parts and fluids.

Pag-uwi niya sa bahay, nakita ko yung service billing may nakalagay na:

--Code-------------Description-----------------Units----Amount
..Sublet 2S3269... X1R................................ 1120.00

Ang mahal naman, at bakit walang units? Nagtataka talaga ako kung bakit may nilagay na X-1R sa sasakyan. Walang description sa kung ano ito (trans, brake, engine) at di siya sinabihang nilagyan ng X-1R ang tsikot. So far wala namang difference, aside from siyempre yung expected benefits ng PMS, especially with a new air filter. And hopefully, the 'magic' isn't happening yet on the engine. :nerves:

IMHO, mas bilib pa ako sa WD-40 kaysa sa X1-R, kung langis lang ang pag-uusapan. Pampadulas lang ang X-1R ng bearing ng gulong ng space shuttle launcher, kaya may NASA cert siya. Ang laki tuloy ng pagdududa ko sa TMC dahil naidagdag pa rin sa service record as a legitimate service at sa kanila pa mismo nanggaling ito. Bukod pa sa wala sa expected cost namin ang 'additive'.

Anong kababalaghan 'to? Puwede bang maglagay ng ganito ang casa sa sasakyan nang walang pahintulot sa customer? At kung sakali man, wala rin kaming nakuhang empty bottle ni ebidensiya na nilagyan nga ng X-1R ang makina. Sarado na sila kaya di na rin namin mabalikan. Can I ask for a refund on something I did not order? If I don't want this on my engine, can I ask them to drain the engine oil and replace it with new oil?

Help needed pls.

Thanks.

[washburn]

reklamo ka dapat alam mo kung anu nilalagay mo sa sasakyan mo, kumikita lang sila diyan sa mga additives na yan na wala naman nagagawang mabuti, the best parin ang frequent oil change (every 5K)
halos lahat ata ng casa may X-1R nakapagtataka

[tagarito]

Sa lunes talagang irereklamo namin ito. E paano ang makina? Di kaya masira ito dahil nilagyan ng X-1R? Alam ko alloy ang piston nito.

[userfriendly]

style talaga ng mga casa yan. may commisiion ang service advisor. next service specify mo no engine oil additive, no fuel treatment additive, no engine flush.

[speedyfix]

that's probably why so many toyota engines have bad cases of sludge. if pumayag sila drain it and replace with oil only.

[niky]

Complain, get a refund for the 1120, and have the oil changed again.

Unless the manual calls for it, they should never add additives to your engine oil without informing you first.

Your engine won't die because of it... but you don't really need it... and adding extra additives to an oil already filled with additives just puts more stuff in the oil that can break down over time, causing sludge.

[benchph1]

Its not just toyota. honda is also doing it nowadays. I remember reading in the owners manual that these kind of additives are not needed thats why i was surprised to see it in my parts list when i brought it for the car’s usual PM schedule.

I think they are capitalizing on the fact that most car owners today are unaware that they dont need those things.

For me i remove at least 3 items on the list. Theres the x1-r, a brake stop squeal and a aircon antibac. Saves me at least 2k on my bill.


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[babkalakal]

Also a victim here in Toyota Dasma Cavite.
Upon service x1r i asked them to remove it from the list to be done. Aba ang mga hinayupak pagka sauli sa service dinagdagan naman daw ng kesyo washer cleaning fluid and battery fluid all without my prior consent. Mag huhuramentado pa sana ako but thought otherwise. If i remember correctly i paid an something like an additional 200plus. Di na ako nag paservice uli sa kanila.

[996turbo]

Also a victim here in Toyota Dasma Cavite.
Upon service x1r i asked them to remove it from the list to be done. Aba ang mga hinayupak pagka sauli sa service dinagdagan naman daw ng kesyo washer cleaning fluid and battery fluid all without my prior consent. Mag huhuramentado pa sana ako but thought otherwise. If i remember correctly i paid an something like an additional 200plus. Di na ako nag paservice uli sa kanila.

With due respect Sir, wala pong X-1R na binibinta sa Toyota Dasmarinas, Cavite. I checked. Never had they sold X-1R.

[robot.sonic]

With due respect Sir, wala pong X-1R na binibinta sa Toyota Dasmarinas, Cavite. I checked. Never had they sold X-1R.

Bakit mo chineck? Tinanong mo talaga kung nagbenta na sila ever? Bakit?

[vinj]

Its not just toyota. honda is also doing it nowadays. I remember reading in the owners manual that these kind of additives are not needed thats why i was surprised to see it in my parts list when i brought it for the car’s usual PM schedule.

I think they are capitalizing on the fact that most car owners today are unaware that they dont need those things.

For me i remove at least 3 items on the list. Theres the x1-r, a brake stop squeal and a aircon antibac. Saves me at least 2k on my bill.


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the Hyundai CASA also has all sorts of add-ons (additives, engine flush, A/C anti whatever, etc.).

You really have to review your service quote before giving the go-signal. Removing those unnecessary items will knock off several Ks from your service bill.

I don't think you will call an X-1R user, "biktima," siguro dapat ang tawag "benefitted user" or "happy customer" like me.

"Biktima" because they did not request for it, and it's automatically included in the service Job Order, IMO. It should be explained to the customer and the customer is properly informed that they can opt to have the additives included in the service if they wish (and not the other way around where it's already on the list and you have to review and be the one to tell the SA to remove the item).

[dr. d]

we should always scrutinize the job list that the casa boys show us for approval.
if we do not understand something, we should ask.

[babkalakal]

With due respect Sir, wala pong X-1R na binibinta sa Toyota Dasmarinas, Cavite. I checked. Never had they sold X-1R.

at this point it will be useless arguing about this (he said sahe said, though i was really offered by the SA) pero kung gayon ay di mabuti at wala silang x1r na pwede nilang ilagay na wala naman talaga recommended sa manual.

[lexie]

I have this same experience at FORD COMMONWEALTH. Nagpa PMS ako sa kanila then may siningit pala na X-1R sa service job na di sinabi sakin. Name of the service advisor is BRIAN. May time sya na sabihin sa akin kung ipapa engine wash ko after matapos ang pms pero wala syang time na sabihin sa customer kung ipapa engine flush using the famous X-1R, which is critical yun kc sa loob na ng engine whereas the engine wash ay sa labas lng tsk tsk. Saka na lng sinabi sa akin nung matapos na gawin at binibigyan ako ng raffle coupon dahil nag avail daw ako ng X-1R nila. Sabi ko , ha??? Panu ako nag avail nyan e ngaun mo lng sinabi sa akin after matapos mo na gawin ? ingat po kau mga paps…

[Lin Dan]

Its not just toyota. honda is also doing it nowadays. I remember reading in the owners manual that these kind of additives are not needed thats why i was surprised to see it in my parts list when i brought it for the carÂ’s usual PM schedule.

I think they are capitalizing on the fact that most car owners today are unaware that they dont need those things.

For me i remove at least 3 items on the list. Theres the x1-r, a brake stop squeal and a aircon antibac. Saves me at least 2k on my bill.


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+1

My lady cousin who owns a 2016 Honda Civic for 1.5 years now just had a scheduled PMS (every 6 months). Umabot ng 8K+ sa bill niya and she asked me bakit kaya ang mahal daw??? Then I asked her to send me a copy of the receipt.

Just a regular change oil using the famous Honda Fully Synthetic Motor Oil 0w-20, oil filter and washer drain plug. Then to my surprise, may X1R engine treament! Bakit pa dapat lagyan ng X1R engine treatment ang isang fully synthetic motor oil ???

Aside from the X1R oil additive, meron pang X1R Petrol System Treatment, Bluechem Fuel System Cleaner at BG Fuel System Drier 100ml !!! Are these recommended to a "less than 2 year old" 2016 Honda Civic? Or to any modern Honda vehicles?

Breakdown of these add ons:

X1R engine treatment 250ml 970.54

X1R petrol system treatment 794.64

Bluechem fuel system cleaner 669.64

BG fuel system dried 100ml 769.99

[dr. d]

+1

My lady cousin who owns a 2016 Honda Civic for 1.5 years now just had a scheduled PMS (every 6 months). Umabot ng 8K+ sa bill niya and she asked me bakit kaya ang mahal daw??? Then I asked her to send me a copy of the receipt.

Just a regular change oil using the famous Honda Fully Synthetic Motor Oil 0w-20, oil filter and washer drain plug. Then to my surprise, may X1R engine treament! Bakit pa dapat lagyan ng X1R engine treatment ang isang fully synthetic motor oil ???

Aside from the X1R oil additive, meron pang X1R Petrol System Treatment, Bluechem Fuel System Cleaner at BG Fuel System Drier 100ml !!! Are these recommended to a "less than 2 year old" 2016 Honda Civic? Or to any modern Honda vehicles?

Breakdown of these add ons:

X1R engine treatment 250ml 970.54

X1R petrol system treatment 794.64

Bluechem fuel system cleaner 669.64

BG fuel system dried 100ml 769.99

"it's a good lesson, learned cheap."
let us just hope, it is not easily forgotten.

[benchph1]

+1

My lady cousin who owns a 2016 Honda Civic for 1.5 years now just had a scheduled PMS (every 6 months). Umabot ng 8K+ sa bill niya and she asked me bakit kaya ang mahal daw??? Then I asked her to send me a copy of the receipt.

Just a regular change oil using the famous Honda Fully Synthetic Motor Oil 0w-20, oil filter and washer drain plug. Then to my surprise, may X1R engine treament! Bakit pa dapat lagyan ng X1R engine treatment ang isang fully synthetic motor oil ???

Aside from the X1R oil additive, meron pang X1R Petrol System Treatment, Bluechem Fuel System Cleaner at BG Fuel System Drier 100ml !!! Are these recommended to a "less than 2 year old" 2016 Honda Civic? Or to any modern Honda vehicles?

Breakdown of these add ons:

X1R engine treatment 250ml 970.54

X1R petrol system treatment 794.64

Bluechem fuel system cleaner 669.64

BG fuel system dried 100ml 769.99

I remember in our previous 90’s hondas, using additives is like blasphemy. Yet here they are today even endorsing them. How ironic.

Tell your cousin to be wary of this next time. Before leaving the car for a PM service, ask the service advisor for an estimate. These people abuse the fact that most people are clueless about cars and will just pay whatever they see on the bill. Tsk tsk tsk


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[SoleusBB]

These people abuse the fact that most people are clueless about cars and will just pay whatever they see on the bill. Tsk tsk tsk

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So true. Actually, napakalaking abuse of trust yan because some (repeat, some) car owners go to the dealership with full trust na they will be taken good care of, not ripped off!

Ang proper procedure is to ask first what procedures & parts ang balak nila ilagay for service, and then I-present sa customer for approval before any work is done. Sa mga unaware, wag "amen lang ng amen" sa lahat ng sales talk ginagawa ng dealership, and if you're not too knowledgeable about these things, magpasama kayo sa marunong.

===
My uncle owned a small talyer so my cousins and I grew up around cars (lalo na yung mga 'senior citizen' na "junker" cars that we'd keep roadworthy one way or another as hobbies) If those "mechanics" at the casa would try to give us the run around, makakarining sila talaga sa amin- in fact, everybody was dismissive of their skills: "Ah yung mga yan, di naman marunong gumawa yan, puros replace pyieza lang alam..." Although admittedly, these new 'computer box' and non-carburated EFI cars are beyond our competence without further techincal training. Ika nga sa Robocop3: "I can do the bodywork... but this isn't a Chevy"

As to those "additives" (I won't mention brands na), pero nung super uso yan (mga 10+ years ago), tapos may home TV shopping commercials pa na: "So and so will bind to the metal parts of your engine, 'eliminating' friction. You can run without oil?!?!" Andami kaming na overhaul na vehicles, mga 2-3 years old pa lang (!) na gumamit ng mga yan. Lalo na yung nasa green na lata na parang 7up can [brand censored]? Naku... sisirain niyan yung mga valve seals/piston rings nyo! We'd examine yung camshafts na so called "treated" PTFE yung metal etc., IT MADE NO DIFFERENCE.

We'd often also discover some shiny sand-like "tutong" in the oil pans. Ayan yung so called "additive" treatment.

IMHO, just stick to a good synthetic oil if you want these fancy things, or use the specified grade of mineral oil and change it in accord with the "severe maintenance" schedule in your manual.

[Lin Dan]

So true. Actually, napakalaking abuse of trust yan because some (repeat, some) car owners go to the dealership with full trust na they will be taken good care of, not ripped off!

Ang proper procedure is to ask first what procedures & parts ang balak nila ilagay for service, and then I-present sa customer for approval before any work is done. Sa mga unaware, wag "amen lang ng amen" sa lahat ng sales talk ginagawa ng dealership, and if you're not too knowledgeable about these things, magpasama kayo sa marunong.

===
My uncle owned a small talyer so my cousins and I grew up around cars (lalo na yung mga 'senior citizen' na "junker" cars that we'd keep roadworthy one way or another as hobbies) If those "mechanics" at the casa would try to give us the run around, makakarining sila talaga sa amin- in fact, everybody was dismissive of their skills: "Ah yung mga yan, di naman marunong gumawa yan, puros replace pyieza lang alam..." Although admittedly, these new 'computer box' and non-carburated EFI cars are beyond our competence without further techincal training. Ika nga sa Robocop3: "I can do the bodywork... but this isn't a Chevy"

As to those "additives" (I won't mention brands na), pero nung super uso yan (mga 10+ years ago), tapos may home TV shopping commercials pa na: "So and so will bind to the metal parts of your engine, 'eliminating' friction. You can run without oil?!?!" Andami kaming na overhaul na vehicles, mga 2-3 years old pa lang (!) na gumamit ng mga yan. Lalo na yung nasa green na lata na parang 7up can [brand censored]? Naku... sisirain niyan yung mga valve seals/piston rings nyo! We'd examine yung camshafts na so called "treated" PTFE yung metal etc., IT MADE NO DIFFERENCE.

We'd often also discover some shiny sand-like "tutong" in the oil pans. Ayan yung so called "additive" treatment.

IMHO, just stick to a good synthetic oil if you want these fancy things, or use the specified grade of mineral oil and change it in accord with the "severe maintenance" schedule in your manual.

Very true.

I could have slit the throat of any mechanic mixing oil additive to a "fully synthetic motor oil" and mixing 3 types of fuel treatments in one use!

[benchph1]

I have an idea. Maybe we can write to Toyota or Honda Cars Philippines about this matter?

They do listen you know. Buhayin ko lang luma kong storya about kia. We had a Gen1 carnival before that was insulted by none other than a kia mechanic and a service manager for being “sirain” and “hindi naman tatagal yan” long story short, i wrote to Kia Motors in Korea. Those two were sent for “re-training” or probably suspended.


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