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  1. Join Date
    May 2017
    Posts
    5
    #1
    Quote Originally Posted by Aleman View Post
    Bro insist your right, that's the problem with most of the casa regardless if it's MITSU, TOYOTA or FORD. Mayayabang at walang alam mga SA, demand to speak with a service advisor supervisor or manager and let them know you're not leaving without talking to them. That's what happened to me with UMC Paco, if you're near UMC paco I can give you the contact number of their service manager and talk to him directly and let him know your problem. That's not an isolated issue but it's definitely is repairable. It's an easy fix, yung alog or knock feel let your service advisor know that there is a thread and/or postings in the internet about it and the technical service bulletin issued by MMPC, that will definitely help a lot especially if you've mentioned that you've spoken with other Monty owners who have experienced the same issue.

    I know it's stressful dealing with the SA but it would be more stressful if you won't be able to get rid of the problem. You won't be able to enjoy your ride, believe me after I got rid of those issues with my steering that's the only time I was able to appreciate the power and smoothness of how our Monty drives in the city and especially in provincial roads during weekend getaways. I usually love using my T6 in our out of town trips but after I got the Monty I seldom use it anymore, both power delivery and ride I prefer using my Monty.
    Thanks Bro, I live in Makati so I can swing buy UMC Paco, appreacate if you can share contact info of your service manager.

  2. Join Date
    Mar 2008
    Posts
    54,619
    #2
    when i have a mechanical issue with my (non-mitsu) car, i seek out my SA, who in turn refers me personally to the service adviser and the mechanic, who listen to my complaint personally. no second-hand information.
    i do not see why SAs should pretend... it's easier to refer to the knowledgeable guy..

  3. Join Date
    May 2017
    Posts
    210
    #3
    Quote Originally Posted by dr. d View Post
    when i have a mechanical issue with my (non-mitsu) car, i seek out my SA, who in turn refers me personally to the service adviser and the mechanic, who listen to my complaint personally. no second-hand information.
    i do not see why SAs should pretend... it's easier to refer to the knowledgeable guy..
    nice to hear that you had reliable SA.. majority SA after you bought your car cut off ka na.. majority talaga dyan sa casa kahit anung brand try to give "goodwill cash" promise next time pms mo sila pa magfollowup sayo

    Sent from my SM-G955F using Tsikot Forums mobile app

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2016 Montero Sport Steering Issue