
Originally Posted by
theveed
Technically there are only a few shops here that offers true online shopping (meaning, online payment, door-to-door shipping), most online stores are mere catalogs and you still have to transact face to face or manual payment transfers.
I've tried a couple and it's too small of a population to generalize the whole market, but I've noticed that most stores don't really know how to transact online, your orders are usually processed by an automated shopping cart and unless you give them a call, chances are, your order won't get noticed right away.
That happened when I ordered from Island Rose last Valentines. I made my order 2 weeks ahead of time (before Feb) and asked them to deliver the items on Feb 13. I emailed them almost once a week but no email replies.
Feb 13 came, no item delivered... The manager said "di napickup ng courier, naiwan sa table nya"... Yeah right..
She promised next day delivery before noon daw dating, dumating mga 330PM na and the surprise value is gone already. At least they compensated by doubling my order, pero bale wala din coz nobody was at home to receive it and many of the flowers I ordered weren't able to survive the heat. The flowers whithered in 2 days only.
All in all, most online stores I've experienced here still take their online presence for granted.