Steven Slater, a JetBlue flight attendant, got into an argument with a passenger who was trying to remove a bag from the overhead bin while the plane was still taxiing, according to a source familiar with the incident.
The tension between Slater and the passenger apparently began in Pittsburgh, where the flight originated.
A female passenger "was struggling to shove her carry-on luggage [into the overhead bin] and she was competing with another passenger for the slot. They were shoving luggage around," said Slater's attorney, Howard Turman. "He [Slater] came over to assist, she started cursing and -- based on the information -- slammed the overhead luggage bin on his [Slater's] head," Turman said.
Turman said the female passenger said "F--- you" to Slater.
After the flight landed at JFK, Slater approached the same female passenger, who was retrieving her bag from the bin while the plane was still taxiing to the gate, according to a source familiar with the incident. Passengers are required to stay in their seats with their seat belts fastened until the pilot has reached the gate and gives the all-clear sign.
The passenger cursed Slater again, Turman said. Her fury grew upon learning she would have to wait at baggage claim to retrieve luggage she was forced to check at the gate.
Slater then got on the plane's public address system to say he'd had it, grabbed a couple of beers and slid off a plane through the escape chute.
Many flight attendants and airline industry workers have been leaving comments on CNN.com to voice their support for Slater and vent their frustrations about rude passengers.
"As a flight attendant for a major U.S. international flag carrier, I've been called a b**** and assorted other names while on board an aircraft, had food trays thrown at me, and treated worse in this job than any other. There are days after constant belittlement and attempted subjugation I wanted to do the same thing," wrote stewRN.
Others were concerned that the flying public sees them as little more than waiters and waitresses in the sky. For one, the indignities of the profession were just too much.
"I used to be a flight attendant. I left just after 1.5 years on the job. I was tired of not being treated with respect by passengers and management. After all these years, I still remember this kid saying loudly, 'Here comes the trash lady.' His father was laughing next to him," wrote a poster who identified herself as soundoff123.