Quote Originally Posted by the_wildthing View Post
Pautang is part of doing business. Sometimes you have to do it to keep your clients.

1st - get the agreement into writing at the time of purchase, e.g. amount to be paid, date due.
2nd - on date due and payment is not received, send a notice. Do this up to three times, say every 30 days, depending on your cash flow.
3rd - send a letter indicating that the amount is still unpaid and you would appreciate immediate payment.
4th - have a lawyer/collection agency do it.

One other tip is to price your product or service in such a way that paying immediately has discounts.
we have did this with one of our clients, but sadly, 7 months na yung utang nila sa amin...

pag sinisingil mo, daming che-che boreche, kesyo may issue daw sa software, kesyo, kailangan pa daw ng discount, kesyo kailangan daw ng support and training, kesyo kailangan daw i-extend yung software license. but everything was detailed on the contract from the start.

to the point that we have decided to stop the support dahil ang laki na ng cost namin sa kanila. masyado na kaming nalulugi.

they still owe us around 7 digits, tapos tuwing nanonood ako ng PBA, ang lakas ng loob nila mag sponsor dun.... i am sure, ang laki ng binabayaran nila sa advertisement costs dun.

kaya pati yung anak ko na mahilig kumain dun, ayaw ko na pakainin dun. sila lang ang yumayaman sa akin, pero ako di ako makasingil sa kanila.

up to the time of this writing, hindi pa din sila nagbabayad. we are also contemplating on the use of a collection agency or at worst, doing some legal action.