Inquiry: PayMaya, ShopBack, GCash, online banking, etc.

**12vdc** · June 10th, 2020 11:49 PM

Not sure bro but if it worked before then thats not an issue. iirc, parang pwede access thru MMS ung GCash.

**khrisme** · June 11th, 2020 12:05 AM

Looks like may migration ung GCash to new infrastructure. I was migrated today. Baka un ung reason kaya may glitch.

Sent from my iPad using Tapatalk

**BlancNoir** · June 11th, 2020 12:53 PM

Update: naayos na gcash ko. Had to re-install it.

And bonus din tung naibalik ng globe yung wrong payment ko. Hehe

Kinda surprised na naireverse nila.

Sent from my SM-N960F using Tapatalk

**papi smith** · June 11th, 2020 03:13 PM

Originally Posted by BlancNoir

Update: naayos na gcash ko. Had to re-install it.

And bonus din tung naibalik ng globe yung wrong payment ko. Hehe

Kinda surprised na naireverse nila.

Sent from my SM-N960F using Tapatalk

OT, but would like also to mention that my erroneous send thru BPI to Cash was also reversed although it is mentioned that all transactions cannot be reversed.

**Archerfish** · June 16th, 2020 03:11 PM

Originally Posted by boybi

I don't know why I can't enroll my credit card to add money to my GCash account. So I just use PayMaya to transfer funds to GCash whenever I need GCash for payment.

Another weird thing naman with Shopee, I already registered my credit card, but everytime I checkout, hindi lumalabas yung credit card option. So I never used Shopee, well, their lost. Laki na ng nagagastos ko sa Lazada since hindi na ako nakaka punta ng Metro Manila because of the quarantine.

I just tried using PayMaya to Shopee. I cancelled my order because it was set to COD. I ordered again and used PayMaya. My problem now is that I am being charged twice.

Any idea what to do? The chat box is taking forever to reply. Well, not really as it immediately said, "Apologies, I'm not sure what you're trying to say."

**yubby24** · June 16th, 2020 03:28 PM

Originally Posted by Archerfish

I just tried using PayMaya to Shopee. I cancelled my order because it was set to COD. I ordered again and used PayMaya. My problem now is that I am being charged twice.

Any idea what to do? The chat box is taking forever to reply. Well, not really as it immediately said, "Apologies, I'm not sure what you're trying to say."

Chat with an agent sir. Though pipila ka ng matagal. Kaninang umaga, 500+ ang pila pero mauubos din naman eventually. Hehe.

**Archerfish** · June 16th, 2020 03:29 PM

Originally Posted by yubby24

Chat with an agent sir. Though pipila ka ng matagal. Kaninang umaga, 500+ ang pila pero mauubos din naman eventually. Hehe.

What?!? I thought my son was joking...

**Archerfish** · June 16th, 2020 03:46 PM

Originally Posted by yubby24

Chat with an agent sir. Though pipila ka ng matagal. Kaninang umaga, 500+ ang pila pero mauubos din naman eventually. Hehe.

Twice I've been directed to a chatbot. Will you guide me on how to contact an agent? I sent an email but if I can get to speak to an agent right away, that'll be much better.

**yubby24** · June 16th, 2020 05:09 PM

Originally Posted by Archerfish

Twice I've been directed to a chatbot. Will you guide me on how to contact an agent? I sent an email but if I can get to speak to an agent right away, that'll be much better.

If you are using the app sir, go to Me tab at the bottom right, then scroll down to select Help Center, scroll down again then tap Chat now! (24/7 Live). Pixie will talk to you. Then just above the text box, there is a button called 'Contact Live Agent', click that button and Pixie will confirm that you want to talk to an agent. Click the red 'Chat with an Agent' link. You will be added to the queue afterwards. Then the waiting game begins. Hehe.

**Archerfish** · June 16th, 2020 08:25 PM

Originally Posted by yubby24

If you are using the app sir, go to Me tab at the bottom right, then scroll down to select Help Center, scroll down again then tap Chat now! (24/7 Live). Pixie will talk to you. Then just above the text box, there is a button called 'Contact Live Agent', click that button and Pixie will confirm that you want to talk to an agent. Click the red 'Chat with an Agent' link. You will be added to the queue afterwards. Then the waiting game begins. Hehe.

Now I get it! You are referring to the Shopee app and not PayMaya.

My eldest son just arrived and I asked him. He told me to open Shopee.

Anyways, this is a good learning experience for me and hopefully for other first time users like me.

And just now, my youngest son is making fun of me saying that there's a different feeling of buying online. I received the brake tool I ordered from Lazada.