Inquiry: PayMaya, ShopBack, GCash, online banking, etc.

[BlancNoir]

Weird. I get this error.



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[oj88]

Like I said, GCash is fine on my end.... doesn't matter if I use PLDT Fibr or Globe LTE.

Try one of the following:
1. Reconnect to your network
2. Check for app updates
3. Force stop and restart the app
4. From the app info, click Clear Data and Clear Cache
5. Reinstall the app

[boybi]

I don't know why I can't enroll my credit card to add money to my GCash account. So I just use PayMaya to transfer funds to GCash whenever I need GCash for payment.

Another weird thing naman with Shopee, I already registered my credit card, but everytime I checkout, hindi lumalabas yung credit card option. So I never used Shopee, well, their lost. Laki na ng nagagastos ko sa Lazada since hindi na ako nakaka punta ng Metro Manila because of the quarantine.

[12vdc]

Weird. I get this error.

Try updating your GCash app. Should be v5.29.1:538 on android

[Archerfish]

If you want to enroll a biller, you should use the web version and not the mobile version.

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Thanks! I just enrolled BEC MC. The video tutorial cleared any confusion like "reference number" and the meaning of BEC MC. I just wonder why you can't do it on the mobile app. The purpose is defeated in that case. I mean, why use the mobile app when you can "easily" use the web version.

As I understand, the mobile app is there to make it easier for mobile users.

[monty_GTV]

related yata eto dito, baka okay etong Hello Money[emoji4]

Hello Money. Hello Helmets. - YouTube


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[BlancNoir]

Try updating your GCash app. Should be v5.29.1:538 on android

Yup. It is already the said version bro.

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[vinrem]

Thanks! I just enrolled BEC MC. The video tutorial cleared any confusion like "reference number" and the meaning of BEC MC. I just wonder why you can't do it on the mobile app. The purpose is defeated in that case. I mean, why use the mobile app when you can "easily" use the web version.

As I understand, the mobile app is there to make it easier for mobile users.

Agree, I'm also wondering the same thing, I just know about this also last month.

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[12vdc]

Yup. It is already the said version bro.

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Try re-installing the app, clear cache of googleplay for gcash. You may also shoot email to gcash support or report the issue to help center.

[BlancNoir]

Try re-installing the app, clear cache of googleplay for gcash. You may also shoot email to gcash support or report the issue to help center.

Okay bro. Will do that.

Does it matter ba if i am overseas?

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