An impostor getting handsets at Globe under my account

**cast_no_shadow** · June 1st, 2015 08:55 PM

So the photocopy of ID has a picture in it diba? Kilala mo ba yung asa picture?

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**BratPAQ** · June 1st, 2015 10:15 PM

Mahirap yan, obviously they have your basic info. Baka mag escalate yan to credit card application.

**vanquish** · June 2nd, 2015 12:57 AM

Happened to my secretary last year. First time she applied for a globe line, she was informed that there were two lines already in her name and both past due and disconnected. According to her, she never had a globe post paid line.

**sientobente** · June 2nd, 2015 01:10 AM

Originally Posted by boybi

After each incident, tumatawag ako sa hotline ng Globe (211) to report. The second time, pina note ko na sa lahat ng account ko with them to call my number first everytime na mag transact sa mga accounts ko.

Problem sa globe, outsourced ang customer service nila sa tech mahindra sa eastwood and some other call centers. So having the confidence that their phone agents will do the right thing isn't there.

**boybi** · June 2nd, 2015 01:11 AM

Originally Posted by cast_no_shadow

So the photocopy of ID has a picture in it diba? Kilala mo ba yung asa picture?

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Di ko kilala yung nasa picture.

**sirkosero** · June 2nd, 2015 07:32 AM

ipa-blotter mo na... para may document ka na someone is doing an identity theft on you.

it will help you later on kung makakuha na sila ng phone and globe runs after you. will also help kung same info is used to apply fraudulent loans and credit card.

**boybi** · June 2nd, 2015 04:24 PM

pwede ko ba ipa-blotter dito sa province ko kahit sa manila ginamit yung fake IDs?

**Ry_Tower** · June 2nd, 2015 05:24 PM

^ Sana may picture/screen grab ka nung tao from their CCTV para mas okay. Pupuwede yan sir.

Originally Posted by StockEngine

I suggest you change all your pin/passwords immediately.

Yup, priority ito na dapat gawin. All pin and passwords ha esp. emails and online banking accounts.

**leonleon** · June 2nd, 2015 06:15 PM

Wow, this is scary and very alarming. Lumalaganap na pala instances ng identity theft dito sa Pinas.

Suggest to report it in writing to Globe and NTC. Have the report duly received and keep a record of that received report for future reference, and/or use.

If Globe cares, they should initiate an investigation into what you reported if only to find out if it is an inside job and give you proper feedback.