Bank of P.I. - Parusa Na, Discriminatory Pa!

[chuaed]

sinabi mo pa, i think lahat ng bpi branches ganyan talaga...

nangyari din sa akin iyan dumating ako sa bpi pasig mabini branch mahaba ang pila, tapos isang teller lang nagtratrabaho whats worse is may isang guy parang bading na nakikipag landian sa teller panay halikhikan sila at iyun manager nasa lamesa nya naka recline at nagbabasa ng news paper... alam niyo ba nakakaawa iyun matanda na nasa unahan ko na nakapila sa tagal eh naka upo na sa sahig... lumipas ang 15 minutes at saka nilapitan ko ang manager at sinabihan ko na wala na ba pwede mag teller diyan? hindi mo ba nakikita na mahaba at matagal ang pila, tapos nakikipag harutan pa iyun isang guy sa teller? at sinabi ng manager na may isang teller at nasa break pa siya, after 1 hour pa saka babalik. sabi ko nalang ahhh, ganun ba? tapos balik ulit iyun manager sa pagbabasa niya ng diyario... mamaya konti, may dumating tapos umupo sa harap ng manager nagchikahan at nagsusulat ng deposit slip sa harap ng manager, pakatapos sabay direcho sa teller at inabot iyun cash at deposit slip at passbook... ano klase iyan?


hayy naku kasumpa sumpa iyan banko na iyan... okay lang sana na maghintay ng matagal, lagyan nila ng silya, diyario at magazine para sa client... at dagdagan ang teller.

to the person who started this thread, dapat nasa GoonSquad ito nilagay...

[n5110]

sir, kung alabang ang area mo at hinde issue ang pagpalit ng banko, suggestion ko maybank sa madrigal. walang pila dito, kaya ko matapos ang transaction in less than 5 mins

[teeyoh]

Actually, matagal ko na tinanggal pera ko sa BPI. But one of my business
partner's accounts is with this bank. So I have no choice but to go there
when I have to deposit money to his account.

better suggest to him to transfer his money somewhere else. but in fairness to bpi (not a gold depositor) - got my financing from them and treated fairly well. of all their other services obviously sa counter banking medyo lacking for some reasons or sa dami na rin ng depositor base nila. after all, other banks have some misgivings too, but we have the choice where we can put our hard-earned money.

[creepy]

Vote with your feet. Switch to another bank.

The only way to make the bank act is for there to be financial consequences.

[BlueGirl]

Na experience ko narin ito specifically sa BPI ATC. Magbabayad lang ako eh aabutan ng 1hr. Grabeh ok lang sana kung mabibilis ang tellers kaso hindi. Pero yung na encounter ko naman na teller eh mabait so smile nalang din kahit na mas matagal pa yung itinayo kesa sa transaction itself. At totoo talaga na meron silang preferred clients lane. IMO, nakakadiscriminate naman parang pinapamukha na " kayong hindi mayayaman eh dyan lang kayo".

Buti pa sa security bank eh nag encash ako ng cheque parang wala pang 10mins ata tapos na. service with a smile pa.hehe..


Palibasa kasi yung BPI baka kaya ganyan dahil alam nila sila ang hahabulin ng clients kasi malaking banko sila so kahit na ganon service eh no choice yung ibang account holders dahil kahit papano eh stable ang BPI.


Achtung! Baka may BPI employee dito na pwede iaddress ang complaints para naman ma improve ang services sa mga depositors..

[Autobeat]

They have a lot of customers despite this system kasi, so they might feel that they don't need to change anything.

When I tried depositing in Metrobank, I was surprised how relaxing it was (get a # and sit and wait to be called system), versus the pila system in BPI. In fairness to Bpi, mas kaunti rin kasi naman tao sa Metrobank at that time I went there.

[u2ykins]

most of the bank mahaba talaga ang pila. kasi almost all the company through banking system na ang pagpapasweldo sa empleyado nila. but other banks have this number system as mentioned by other tsikoters like for example in pnb & rcbc. maraming tao talaga lalo na kapag salary days. may pila pa rin sa counter pero hindi lahat nakatayo. they are calling 5 numbers at a time para sila lang ang nakatayo habang iyong iba nakaupo at naghihintay matawag number nila. may tv pa nga sila sa loob para hindi mainip client nila. we have also an account on bank of P.I. but i dont know if my wife experience this long que. hindi kasi niya ako nakakasama kapag nagpupunta siya doon to deposit or withdraw money.

to the TS better advise your friend to move his account on the other bank para hindi mo na uli maranasan ang ganitong sitwasyon kung hindi rin lang mabigyan ng solution ng bank of P.I. ang complain mo.

sana nga may tsikoters dito na taga BPI or my friends/relatives sila working sa B.P.I. to address the complain of their depositors.

[smooth]

i'm a preferred client in bpi. this is actually the main reason i bank with bpi. kasi nga may special lane.

suggestion: pag peak hours, talagang mahaba pila sa bpi (as in any bank). off peak hours (especially at around 2pm), maiksi ang pila, which is the best time to do your banking. kapag lunchtime talagang mahaba pila. or pag mondays, and pag sweldo. also kapag bayaran ng mga bills (some people kasi pay their bills thru banks) at naka-tyempo ka ng messenger na may bills payment ng maraming tao, lubog ka.

dagdag: may mga bpi branches na walang preferred client lane. also, kung ang wife ng TS ay preferred client, why don't you make it a joint account (since wife mo naman siya at de facto na conjugal property naman yan) para doon ka na din sa special lane.

but then again, tama ang point ng TS. dapat talaga maglagay ang bpi ng number-card system (a la globe business center). fyi: bdo at epcib wala ding ganitong number-card system.

actually, pareho lang yang preferred client lane ng bpi sa e-pass lane ng slex C5 exit southbound.

[Memphis Raines]

In my experience with banks, halos lahat naman may mahabang pila especially on Mondays and Fridays when everyone wants to withdraw like there's no tomorrow.

But among all, BPI has the most inefficient system. I simply can't understand why they refuse to put in more tellers especially during the peak hours. This is why I think BDO will lead the way in banking services next year with their innovative system of bank open even on Sundays (at selected branches) plus their extended banking hours so you don't have to lie your way out of the office to make a transaction before the traditional, and outdated, time of 3:00 p.m..

[buriroy]

dagdag: also, kung ang wife ng TS ay preferred client, why don't you make it a joint account (since wife mo naman siya at de facto na conjugal property naman yan) para doon ka na din sa special lane.

.

Actually na-suggest na yan sa akin ng wife ko pero I said
huwag na lang. Masyado na akong napika sa BPI.

She maintains a solo account (gold card) with BPI and she
only goes there about once a month to pay her credit card
bills.

Our and/or accounts are with RCBC and PS Bank. At least
there they treat even ordinary clients with dignity,
unlike BPI who see people as mere account numbers.