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  1. Join Date
    Oct 2014
    Posts
    15
    #1
    Just want to warn everyone about getting your periodic maintenance in Mazda Alabang. The Yojin3 service is supposed to be totally free but may modus operandi dun (not sure if it is just 1 guy or utos ng management) to add in additional services and make it seem part of the required service. They charged me an extra P2800 for these add ons (break maintenance, cleanings, lubricants etc). Remember everything should be free for the 1st 3 years as long as you come according to schedule. This includes oils and lubricants.

  2. Join Date
    Oct 2014
    Posts
    35
    #2
    Quote Originally Posted by franzb81 View Post
    Just want to warn everyone about getting your periodic maintenance in Mazda Alabang. The Yojin3 service is supposed to be totally free but may modus operandi dun (not sure if it is just 1 guy or utos ng management) to add in additional services and make it seem part of the required service. They charged me an extra P2800 for these add ons (break maintenance, cleanings, lubricants etc). Remember everything should be free for the 1st 3 years as long as you come according to schedule. This includes oils and lubricants.
    Did they ask you first or pinakita nalang tapos na? I read in the PMS schedule that additives are not included (fuel cleaners, etc.) pero they should have asked first.

    PMS for how many KM 'to sir? Will have my 10KM check-up on Sat sa Mazda Alabang also.

  3. Join Date
    Jul 2013
    Posts
    593
    #3
    nangyari sakin yan NUON sa TOYOTA COMMONWEALTH with our car, yun SA kung ano anong pinagdadagdag na additives na hindi ko naman kailangan like engine flush, windshield washer refill, degreasing and engine detail


    bago ako pumirma ilang tanong ako kung may additional pa, sabi wala na. tapos after maintenance daming add ons! aba'y hindi ko binayaran yun add ons. bahala sila sa buhay nila mga abusado. HAHAHA modus ata talaga yan ng casa eh para kumita sila

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    nangyari sakin yan NUON sa TOYOTA COMMONWEALTH with our car, yun SA kung ano anong pinagdadagdag na additives na hindi ko naman kailangan like engine flush, windshield washer refill, degreasing and engine detail


    bago ako pumirma ilang tanong ako kung may additional pa, sabi wala na. tapos after maintenance daming add ons! aba'y hindi ko binayaran yun add ons. bahala sila sa buhay nila mga abusado. HAHAHA modus ata talaga yan ng casa eh para kumita sila

  4. Join Date
    Jun 2014
    Posts
    414
    #4
    Reminder to everybody to follow your PMS schedules religiously and diligently. They can waive the Yojin3 if you don't.

  5. Join Date
    Oct 2014
    Posts
    15
    #5
    Quote Originally Posted by thestartingline View Post
    Did they ask you first or pinakita nalang tapos na? I read in the PMS schedule that additives are not included (fuel cleaners, etc.) pero they should have asked first.

    PMS for how many KM 'to sir? Will have my 10KM check-up on Sat sa Mazda Alabang also.
    Sabi sa akin " 1st time niyo sir? Eto yung mga kailangan gawin." Then wrote out all these things on the job order and the total cost. I protested na Diba dapat free lahat yan and he said no may bayad po sir. I asked "are these not optional?" Ang Sagot. " sir required po yan". At that point inisip ko na crap may hidden charges pala yung Yojin3. So nag Ok na ako and started researching all the marketing pronouncements online. They all said it is all free. So. Inireklamo ko later and dun lang nila sinabi additional lang yun to the Yojin3. Pero they were all good daw for the car and part of their usual service. (Break cleaners etc.). Hinayaan ko nalang because ginawa na nila but told them. I never asked for it and just wNt the standard yojin 3 maintenance. When I spoke to my dealer Sabi nila iregular daw yun cuz mazda pays them for all our service. That was for my 10 k 6 month maintenance.

  6. Join Date
    Aug 2004
    Posts
    6,234
    #6
    No such shenanigans on my 1st month PMS sa Pasig. Will see next month.

  7. Join Date
    Sep 2007
    Posts
    8,452
    #7
    Hmmmmm, same here. Walang hidden charges nung 1st month PMS ko. I'll try to ask yun sa best friend ko kung may charge siya sa 10k PMS ng CX-5 niya

  8. Join Date
    Oct 2014
    Posts
    15
    #8
    Quote Originally Posted by JohnM View Post
    No such shenanigans on my 1st month PMS sa Pasig. Will see next month.
    Ok sa pasig had my 1st 1000 km 1 month service there and no issues. Tightening lang naman daw yun e.

  9. Join Date
    Mar 2014
    Posts
    136
    #9
    thanks Jcal68 for the comment regarding maintenance of soul red. gusto ko lang i-gauge gaano kalaking effort since i maintain my own cars.

    Quote Originally Posted by franzb81 View Post
    Just want to warn everyone about getting your periodic maintenance in Mazda Alabang. The Yojin3 service is supposed to be totally free but may modus operandi dun (not sure if it is just 1 guy or utos ng management) to add in additional services and make it seem part of the required service. They charged me an extra P2800 for these add ons (break maintenance, cleanings, lubricants etc). Remember everything should be free for the 1st 3 years as long as you come according to schedule. This includes oils and lubricants.
    Check nyo rin mga sir kung tamang oil ginagamit during PMS. It should be Shell Ultra fully synthetic (Gray).
    Yung 6 months pms ko, semi-synthetic lang nilagay sakin, Alabang din. After nun, binantayan ko na lagi.

    It was roughly 1.5 years ago, didn't know na may ganitong cases pa pala ngayon

  10. Join Date
    Sep 2014
    Posts
    73
    #10
    I had my 10T km pms 2months ago wla ak binayaran sa alabang casa. Keeping an eye on this on my next service. I'm * 15T km now (m3 just 6months old). Mukang masusulit ko ang yojin for 3yrs hehe.

  11. Join Date
    Jun 2014
    Posts
    414
    #11
    Texted my pretty Mazda Alabang SA. Informed her that many customers are getting irritated of this development. She did not know and would inform the management of our concern.

  12. Join Date
    Nov 2014
    Posts
    922
    #12
    No hidden charges for me since wala naman ginagawa sa first 1k. I'll see sa 10k.

  13. Join Date
    Jun 2014
    Posts
    414
    #13
    I will demand next month from my pretty SA in Mazda Alabang to give free PMS as promised.

    Anu nga ba ibig sabihin ng PMS? . . .Pre-Marital S. . . .

  14. Join Date
    Aug 2004
    Posts
    6,234
    #14
    May dalawang klaseng SA: SALES Advisors and SERVICE Advisors. For issues with PMS etc si SERVICE Advisor ang dapat kausapin. Bihira ang SALES na nakikialam don. The most they can do is to reserve a service slot for you.

  15. Join Date
    Jun 2014
    Posts
    414
    #15
    Quote Originally Posted by JohnM View Post
    May dalawang klaseng SA: SALES Advisors and SERVICE Advisors. For issues with PMS etc si SERVICE Advisor ang dapat kausapin. Bihira ang SALES na nakikialam don. The most they can do is to reserve a service slot for you.
    Agree. Madalang makialam ang SALES advisor. Pero nakikialam talaga ang SALES advisor kapag corporate account.

  16. Join Date
    Mar 2008
    Posts
    54,625
    #16
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    Quote Originally Posted by jcal68 View Post
    I will demand next month from my pretty SA in Mazda Alabang to give free PMS as promised.

    Anu nga ba ibig sabihin ng PMS? . . .Pre-Marital S. . . .
    PMS... pang-matagalang sakit.

  17. Join Date
    Nov 2014
    Posts
    922
    #17
    Punta ba kayo sa MIAS? Meron 2 free tickets tayo basta sign up ka lang sa lovemazda.com ba yun. I printed mine already. Going with my dad.

  18. Join Date
    Jun 2013
    Posts
    46
    #18
    I registered already, got a welcome e-mail, but no invite/ticket.

    Quote Originally Posted by go-to-guy View Post
    Punta ba kayo sa MIAS? Meron 2 free tickets tayo basta sign up ka lang sa lovemazda.com ba yun. I printed mine already. Going with my dad.

  19. Join Date
    Nov 2014
    Posts
    922
    #19
    Did you just register recently? I registered around the time we got the car, mid-December.

  20. Join Date
    Jun 2014
    Posts
    414
    #20
    Print the invite sent to you. Go to the test drive tent to the right of the entrance. Present your invite and get your 2 free tickets.

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2014 Mazda 3