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  1. Join Date
    Apr 2008
    Posts
    2
    #1
    to all isuzu crosswind owners:
    i have been a frequent viewer in all your posts. it has helped me convince my brother in getting the 2008 Sportivo.ung sakin kasi kia sportage diesel. he had it for two weeks now and i wouldn't call him a proud owner of one. since the day of release, many defects of the new unit was noted and many more on the subsequent days of use. namely:

    1. defective aircon since the day of release (nawawala ang lamig pag naka-idle ang sasakyan; sabi ng dealer bago pa daw kasi o kaya kulang pa sa gasolina kasi almost empty nung nakuha; 1 week na at lagi half full ang tank eh namamatay pa rin lamig)
    2. ung dirvers side door di naka-align, di sumasara ng maayos ( pero inayos naman agad at inadjust) so far, di pa nahuhulog
    3. ung tint na pinalagay namin, puro scratches and bubbles (sabi ng dealer, kalalagay lang daw kasi; 1 week na eh may bubbles pa rin at lalo dumami)
    4. steering wheel hindi naka-center (sabi ng dealer, di daw kc pantay kalsada pero kahit nasa flat surface na, di pa rin center)
    5. handbrake (hand mo gamitin mo pang brake, sobra hina kasi)
    6. upuan ng driver's seat parang may alagang daga sa ilalim (laging may lumulagatok)
    7. gulong hindi naka-align since the day of release; kumakabig sa kanan pag brake mo (sabi ng dealer, bago pa daw kasi brake pads)
    8. ung front and rear bumpers maluwag, parang mahuhulog ( sabi ng dealer design daw un "aerodynamic" meaning pag hinangin, lipad ang bumper mo)

    i dont know kung ganito rin ang sportivo nyo since the day of release. we are thinking of demanding for a change of unit dahil marami defects. i also noticed kasi na ala sya quality control sticker sa windshield nung ni-release.

    it is also important to note na di naging maganda ang service nung dealer or baka naman mismong planta ang may problema.

    just recently, ung muffler exhaust eh medyo maitim na rin ang usok. i just dont know if ganito talaga sportivo.

    thanks in advance for your replies. it would be a big help for me and my brother.

  2. Join Date
    Oct 2002
    Posts
    14,822
    #2
    WTF? Those are some pretty lame excuses by your dealer... ask them to fix those problems... if they can't, ask for a refund... the Vehicle Lemon Law is already in place.

    :boo:

    __________________

    bigbigcar.com Review: Mercedes-Benz C200 Kompressor Avantgarde
    Last edited by mazdamazda; May 7th, 2008 at 05:59 PM.

  3. Join Date
    Oct 2006
    Posts
    760
    #3
    Lagay nyo d2 san dealer para maiwasan na.

  4. Join Date
    May 2006
    Posts
    8,357
    #4
    baka test drive unit (tama ba?)

  5. Join Date
    Jun 2005
    Posts
    1,455
    #5
    from the sound of it parang dati nang nabangga yun kotse at inayos lang a...but i may be wrong...

  6. Join Date
    Aug 2004
    Posts
    22,702
    #6
    Quote Originally Posted by Onatmd View Post
    to all isuzu crosswind owners:
    i have been a frequent viewer in all your posts. it has helped me convince my brother in getting the 2008 Sportivo.ung sakin kasi kia sportage diesel. he had it for two weeks now and i wouldn't call him a proud owner of one. since the day of release, many defects of the new unit was noted and many more on the subsequent days of use. namely:

    1. defective aircon since the day of release (nawawala ang lamig pag naka-idle ang sasakyan; sabi ng dealer bago pa daw kasi o kaya kulang pa sa gasolina kasi almost empty nung nakuha; 1 week na at lagi half full ang tank eh namamatay pa rin lamig)
    2. ung dirvers side door di naka-align, di sumasara ng maayos ( pero inayos naman agad at inadjust) so far, di pa nahuhulog
    3. ung tint na pinalagay namin, puro scratches and bubbles (sabi ng dealer, kalalagay lang daw kasi; 1 week na eh may bubbles pa rin at lalo dumami)
    4. steering wheel hindi naka-center (sabi ng dealer, di daw kc pantay kalsada pero kahit nasa flat surface na, di pa rin center)
    5. handbrake (hand mo gamitin mo pang brake, sobra hina kasi)
    6. upuan ng driver's seat parang may alagang daga sa ilalim (laging may lumulagatok)
    7. gulong hindi naka-align since the day of release; kumakabig sa kanan pag brake mo (sabi ng dealer, bago pa daw kasi brake pads)
    8. ung front and rear bumpers maluwag, parang mahuhulog ( sabi ng dealer design daw un "aerodynamic" meaning pag hinangin, lipad ang bumper mo)

    i dont know kung ganito rin ang sportivo nyo since the day of release. we are thinking of demanding for a change of unit dahil marami defects. i also noticed kasi na ala sya quality control sticker sa windshield nung ni-release.

    it is also important to note na di naging maganda ang service nung dealer or baka naman mismong planta ang may problema.

    just recently, ung muffler exhaust eh medyo maitim na rin ang usok. i just dont know if ganito talaga sportivo.

    thanks in advance for your replies. it would be a big help for me and my brother.
    Tama si Mazdamazda. That's a complete load of bullsh*t they're feeding you.

    New tint won't have bubbles or scratches. If the tint is scratched, that's incorrect installation and should be replaced.

    If the aircon isn't cold, they should refill it with refrigerant.

    Driver's side door? They still haven't fixed that issue? Crosswind doors come out of alignment easily. They're heavy and the hinges are soft metal... but they should be aligned when new.

    The noisy seat. Most likely loose bolt. Have them fix it.

    Bumpers? Aerodynamics? Bwahahaha. Tell him he's full of crap, for me. The bumpers have large panel gaps because they're designed that way. It's not pretty, but it gets the work done. But if you mean that they're maluwag as in easy to move. Slap him and have him tighten it.

    Brake pads have no affect on steering alignment. And if they do, then the pads need to be replaced, it's dangerous to have sticking pads. The dealer is right that most streets will cause the vehicle to pull to the right, but with those issues, they should fix it.

    Smoke? Normal for Crosswinds. Apparently, normal even for Euro II Crosswinds, if this is the case.

    Mukhang binobola kayo ng dealer so that by the time you decide to return the unit, it'll be too late to demand a full trade. Sit down with the dealership manager and relay to him how unhappy you are with how the sales rep is handling your case. Just the facts that the AC is not cold, the tint was poorly done and the people are giving you BS about the alignment should raise alarm bells.

    If you actually have to pay for AC work, that's really expensive sh*t. Last time we serviced our Crosswind aircon (at 120,000 kms), it cost us 12k pesos... outside the casa.

    Ang pagbalik ng comeback...

  7. Join Date
    May 2007
    Posts
    3,984
    #7
    Quote Originally Posted by Onatmd View Post
    to all isuzu crosswind owners:
    i have been a frequent viewer in all your posts. it has helped me convince my brother in getting the 2008 Sportivo.ung sakin kasi kia sportage diesel. he had it for two weeks now and i wouldn't call him a proud owner of one. since the day of release, many defects of the new unit was noted and many more on the subsequent days of use. namely:

    1. defective aircon since the day of release (nawawala ang lamig pag naka-idle ang sasakyan; sabi ng dealer bago pa daw kasi o kaya kulang pa sa gasolina kasi almost empty nung nakuha; 1 week na at lagi half full ang tank eh namamatay pa rin lamig)
    2. ung dirvers side door di naka-align, di sumasara ng maayos ( pero inayos naman agad at inadjust) so far, di pa nahuhulog
    3. ung tint na pinalagay namin, puro scratches and bubbles (sabi ng dealer, kalalagay lang daw kasi; 1 week na eh may bubbles pa rin at lalo dumami)
    4. steering wheel hindi naka-center (sabi ng dealer, di daw kc pantay kalsada pero kahit nasa flat surface na, di pa rin center)
    5. handbrake (hand mo gamitin mo pang brake, sobra hina kasi)
    6. upuan ng driver's seat parang may alagang daga sa ilalim (laging may lumulagatok)
    7. gulong hindi naka-align since the day of release; kumakabig sa kanan pag brake mo (sabi ng dealer, bago pa daw kasi brake pads)
    8. ung front and rear bumpers maluwag, parang mahuhulog ( sabi ng dealer design daw un "aerodynamic" meaning pag hinangin, lipad ang bumper mo)

    i dont know kung ganito rin ang sportivo nyo since the day of release. we are thinking of demanding for a change of unit dahil marami defects. i also noticed kasi na ala sya quality control sticker sa windshield nung ni-release.

    it is also important to note na di naging maganda ang service nung dealer or baka naman mismong planta ang may problema.

    just recently, ung muffler exhaust eh medyo maitim na rin ang usok. i just dont know if ganito talaga sportivo.

    thanks in advance for your replies. it would be a big help for me and my brother.
    that seems to be too many problems right after the purchase 'ha!???

    it seems that your dealer is good in "logical reasoning"... i do agree with mazdamazda- the Law is in place. You can always write to Isuzu Phils Corp. about this. thanks.

  8. Join Date
    Apr 2008
    Posts
    2
    #8
    thanks for all your quick replies.
    we already talked to the dealer near hypermarket. and they are willing to fix the problem. takot lang nila kung mademanda. but we already infromed isuzuphil about the issue.
    i dont know if it is the test drive unit they gave us. but they told us it is brand new, direct from the plant. only the tint was installed by the dealer and now they are willing to replace it(ibig sabihin, dapat talaga ala bubbles like you guys said). they also just finished fixing the aircon (maluwag daw ung wire na nakakabit sa compressor), they also re-aligned the wheels (meaning to say, di nga naka-align; buti na lang mabagal mag-drive bro ko kasi daw bago).
    kaya lang hassle sa oras at pagod. we may or would be demanding for a change of unit or a full refund if it comes to that.
    thanks again. we'll keep you posted.

  9. Join Date
    Mar 2006
    Posts
    19,003
    #9
    sabi nga ng isuzu mechanic na napangasawa ng former kasambahay namin, ang sportivo daw ang 2nd coming ng trooper

  10. Join Date
    Aug 2004
    Posts
    22,702
    #10
    No... no... that's the Alterra...

    Oh, he meant it was as good as the Trooper?

    Actually, I'd angle for a service deal. Ask for a discount or a number of free PMSs in exchange for the hassle.

    Ang pagbalik ng comeback...

  11. Join Date
    Jan 2008
    Posts
    4,725
    #11
    ask for a replacement of a new unit.. if i'm the buyer hindi ko tatangapin yan dun sa dealer pa lang... you should get value for the money you paid... nag KIA Carens ka na lang sana mas maganda pa... yung ka officemate ng father ko ilang beses na daw nalaglag tambutso nung xwind nya.. also yung trooper ng isuzu lemon din.. hindi pwede ang reason eh BAGO PA LANG KASI SIR... kalokohan yan.. when we got our KIA Carens walang ganyan problems everything is OK if not Prefect..

  12. Join Date
    May 2006
    Posts
    3,722
    #12
    If I were you I'd ask for an entirely new unit. These are major defects and if these things are more than the fingers of my hand, it's simply unacceptable. For the money that I paid, I want my expectations to be surpassed.

    I smell something fishy with this particular unit - can you say 'repossessed'? I certainly hope not.



    *by the way, your dealer wouldn't happen to be Eddie Gil would it?*

  13. Join Date
    Sep 2005
    Posts
    3,829
    #13
    Grabe yang nakuha mo sir. Aerodynamic design?! Dapat ngang masampal mo yang kausap mo.

  14. Join Date
    Nov 2007
    Posts
    2,442
    #14
    loko loko pala yung dealer mo eh gawa ka ng action bro

    hindi basta maliit na halaga yan

  15. Join Date
    May 2007
    Posts
    33
    #15
    Quote Originally Posted by Onatmd View Post
    to all isuzu crosswind owners:
    i have been a frequent viewer in all your posts. it has helped me convince my brother in getting the 2008 Sportivo.ung sakin kasi kia sportage diesel. he had it for two weeks now and i wouldn't call him a proud owner of one. since the day of release, many defects of the new unit was noted and many more on the subsequent days of use. namely:

    1. defective aircon since the day of release (nawawala ang lamig pag naka-idle ang sasakyan; sabi ng dealer bago pa daw kasi o kaya kulang pa sa gasolina kasi almost empty nung nakuha; 1 week na at lagi half full ang tank eh namamatay pa rin lamig)
    2. ung dirvers side door di naka-align, di sumasara ng maayos ( pero inayos naman agad at inadjust) so far, di pa nahuhulog
    3. ung tint na pinalagay namin, puro scratches and bubbles (sabi ng dealer, kalalagay lang daw kasi; 1 week na eh may bubbles pa rin at lalo dumami)
    4. steering wheel hindi naka-center (sabi ng dealer, di daw kc pantay kalsada pero kahit nasa flat surface na, di pa rin center)
    5. handbrake (hand mo gamitin mo pang brake, sobra hina kasi)
    6. upuan ng driver's seat parang may alagang daga sa ilalim (laging may lumulagatok)
    7. gulong hindi naka-align since the day of release; kumakabig sa kanan pag brake mo (sabi ng dealer, bago pa daw kasi brake pads)
    8. ung front and rear bumpers maluwag, parang mahuhulog ( sabi ng dealer design daw un "aerodynamic" meaning pag hinangin, lipad ang bumper mo)

    i dont know kung ganito rin ang sportivo nyo since the day of release. we are thinking of demanding for a change of unit dahil marami defects. i also noticed kasi na ala sya quality control sticker sa windshield nung ni-release.

    it is also important to note na di naging maganda ang service nung dealer or baka naman mismong planta ang may problema.

    just recently, ung muffler exhaust eh medyo maitim na rin ang usok. i just dont know if ganito talaga sportivo.

    thanks in advance for your replies. it would be a big help for me and my brother.
    I am a previous Brand New owner of 05 XUVi AT Crosswind.

    I had some problem with the rear door. I think 3 times pinalitan ung rattler (daw) kasi di sya macontrol manually. Una sabi nila maluwag lang daw until ayun pinalitan nila hehe.. I think nagkakaproblem sya kung magsasabay pagbukas manually ng sakay sa likod sa pagopen ko via the power windows.

    Ung bumper sa likod ito ba ung nasa gilid?, I think gumagalaw talaga sya.

    Ung kumakabig sa kanan, I think nagyari rin sakin yan di ko nalang pinansin kasi unti lang naman. Ung muffler known issue na yan ng Crosswind abangan mo nalang. Ung sakin, dinala ko agad sa Casa nung nakita ko na nagcrack. I think ni weld nila tapos kinulayan ng blackthing, ayos na after.

    Ung mausok? I think trade-mark na ng Isuzu yan (sorry po).

    Despite all this I still loved it kasi matipid sya sa diesel, it can carry alot of things and my DVD system na. Isa lang problem for me, its too slooooooow! That's the main reason why I sold it. :-)

  16. Join Date
    Aug 2005
    Posts
    2,343
    #16
    Bottomline, demand a refund, get new unit other than isuzu.. (tama ba 'ko?)

  17. Join Date
    Jun 2007
    Posts
    272
    #17
    Quote Originally Posted by Memphis Raines View Post
    If I were you I'd ask for an entirely new unit. These are major defects and if these things are more than the fingers of my hand, it's simply unacceptable. For the money that I paid, I want my expectations to be surpassed.

    I smell something fishy with this particular unit - can you say 'repossessed'? I certainly hope not.



    *by the way, your dealer wouldn't happen to be Eddie Gil would it?*
    x2 sir, the earlier the better so they wouldn't have much alibi with regards to the defects. And just my opinion sir, i'll make a complaint letter and demand letter as well and have it received, authenticated, and send cc to isuzu phils.

  18. Join Date
    Sep 2007
    Posts
    3,358
    #18
    naku demand letter from a well know law firm lang katapat nyan !

    works for us though ..

  19. Join Date
    May 2008
    Posts
    4
    #19
    naku!mukang naloko ka ng dealer nyo. dapat tlaga cguro gawan ng action yan! dapat palitan nla ung unit nyo! cno ba dealer nyo? para masabihan ko mga auto club na iwasan ung dealer nyo.Baka may maloko pa cla na iba.

  20. Join Date
    May 2008
    Posts
    4
    #20
    Sobrang dami ng problema ng unit. kaya ka nga bumuli ng bago kasi ayaw mo ng sira na auto.tama cla dapat cguro idemanda nyo na. i'm sure all tsikoteers will support ur action.

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Defective Sportivo 2008