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  1. Join Date
    Jul 2008
    Posts
    935
    #1
    Hi Guyz,,,

    Ano ba masasabi nyo sa 2 importers na ito? Mas maganda ba bumili sa kanila kaysa sa casa ng Hyundai at Kia? Any commnents sa prices tsaka sa aftersales service nila? Mabilis ba silang umaksyon regarding sa mga warranty claims?

    Thanks

  2. Join Date
    Oct 2002
    Posts
    6,385
    #2
    In terms of features, definitely their units trump the ones distributed by HARI and the local Kia distributor. So they have the ace for purchases.

    Warranty-wise, i think they're as tight-*$$ed as HARI. Have to wait for the replies of gray market buyers here though.

  3. Join Date
    Aug 2010
    Posts
    1,395
    #3
    what about the warranty?

    can somebody post the contact details of Hancar and Pitshop?

  4. Join Date
    Jul 2010
    Posts
    109
    #4
    I bought my Starex CVX from Pitstop 2 years ago, and wala naman akong problema sa after sales nila. They also replaced, free of charge because its still covered by warranty, the keyless remote unit. May kamahalan nga lang yung periodic maintenance nila, but if you keep the sked, your vehicle won't give you any problem. My service advisor is Norson, and Pitstop's number is 376-2133. You can also look for RJ Mendoza at 0917-5135321. Pitstop's located along Quezon Avenue in front of Mystique.

  5. #5
    got my veloster from them. no problems whatsoever. service people are fast and efficient.


  6. Join Date
    Sep 2004
    Posts
    4,933
    #6
    Quote Originally Posted by simply_louie View Post
    I bought my Starex CVX from Pitstop 2 years ago, and wala naman akong problema sa after sales nila. They also replaced, free of charge because its still covered by warranty, the keyless remote unit. May kamahalan nga lang yung periodic maintenance nila, but if you keep the sked, your vehicle won't give you any problem. My service advisor is Norson, and Pitstop's number is 376-2133. You can also look for RJ Mendoza at 0917-5135321. Pitstop's located along Quezon Avenue in front of Mystique.
    For sales..contact Rose Sales at Pitstop 09237174554

    I heard sometimes they have coming in shipment...as per their records..full specs..but when the unit arrives..sometimes it has some missing features...but she explains that best to wait till the unit gets to their showroom to really see what it includes sa unit...

  7. Join Date
    Jul 2006
    Posts
    3,376
    #7
    Quote Originally Posted by av8or5 View Post
    For sales..contact Rose Sales at Pitstop 09237174554

    I heard sometimes they have coming in shipment...as per their records..full specs..but when the unit arrives..sometimes it has some missing features...but she explains that best to wait till the unit gets to their showroom to really see what it includes sa unit...
    Bro, you ditched the Explorer na in your choices and instead you're getting a Santa Fe na?

  8. Join Date
    Jan 2016
    Posts
    3
    #8
    Ask ko lang if nag purchase ako ng starex sa any dealers.

    1. Service = saan po pwede magpa maintenance? Pwede ba sa mismong hyundai casa local branches? Pag galing hancar ung unit po

    If yes same charge lng ba at compatible nmn parts?



    2. Local vs Grey Market= made in ano po ba mga units na to?



    3. Quiality wise same lng nmn local noh? Swertehan lng din tlga at kung paano gamitin.

  9. Join Date
    Jun 2012
    Posts
    4,447
    #9
    1.) Im not sure. Pero compatible naman. Paservice mo na lang saan mo binili

    2.) Pareho silang korea

    3.) Mas mahal ng konti ang gray. Pero busog na sa features. Pag binilang mo mga presyo ng mga additional features sulit na sulit yung difference. Btw, kung katulad ka namin na kailangan ng 4 rows na matic, gray ka na talaga. Walang ganyan ang local

  10. Join Date
    Aug 2005
    Posts
    1,980
    #10
    Hancars, pahirapan ang claim sa warranty.. Yung claim nilang 5 years, hindi yun bumper to bumper..

  11. Join Date
    Oct 2015
    Posts
    1,054
    #11
    Quote Originally Posted by imperialv View Post
    Hancars, pahirapan ang claim sa warranty.. Yung claim nilang 5 years, hindi yun bumper to bumper..
    +1. Learned this the hard way. They can't even fix a leaking window. Any part you try to claim is deemed a consumable or "wear and tear" item. Mas deny-happy pa yata sila sa HARI. Service is amusingly exorbitant, you'd think they were joking but no. Pity, the showroom and waiting area are so nice, but it costs an arm and a leg to get service there. They don't even itemize expenses for PMS items. And they claim they're cheaper than HARI dealership service.

    Get a Toyota or Nissan.

  12. Join Date
    Apr 2012
    Posts
    3,469
    #12
    Quote Originally Posted by Wh1stl3r2 View Post
    +1. Learned this the hard way. They can't even fix a leaking window. Any part you try to claim is deemed a consumable or "wear and tear" item. Mas deny-happy pa yata sila sa HARI. Service is amusingly exorbitant, you'd think they were joking but no. Pity, the showroom and waiting area are so nice, but it costs an arm and a leg to get service there. They don't even itemize expenses for PMS items. And they claim they're cheaper than HARI dealership service.

    Get a Toyota or Nissan.
    Do they tell you na bawal magdala ng oil kasi mas maganda Castrol nila na CF-4? Hahaha
    Til 15k PMS lang ako sa kanila. Aftet they denied na may problema sa camera na kinabit nila di na ako nagpa PMS ulit sa kanila.

  13. Join Date
    Jun 2012
    Posts
    4,447
    #13
    Quote Originally Posted by jaggerx3 View Post
    Do they tell you na bawal magdala ng oil kasi mas maganda Castrol nila na CF-4? Hahaha
    Til 15k PMS lang ako sa kanila. Aftet they denied na may problema sa camera na kinabit nila di na ako nagpa PMS ulit sa kanila.
    They allowed me to use my oil. Zic oil. Pero denied my oil filter. Ok na rin

  14. Join Date
    Oct 2015
    Posts
    1,054
    #14
    Quote Originally Posted by jaggerx3 View Post
    Do they tell you na bawal magdala ng oil kasi mas maganda Castrol nila na CF-4? Hahaha
    Til 15k PMS lang ako sa kanila. Aftet they denied na may problema sa camera na kinabit nila di na ako nagpa PMS ulit sa kanila.
    Pwede raw magdala ng own oil but they will charge you the full cost of their own oil anyway. Compared to having some type of corkage lang or none sa ibang casa.

    Haha, camera lang ayaw pang ayusin? What crooks. This coming from the owner who claims he was denied warranty repeatedly by Toyota on his lemon Camry. So much so that he put up his own dealership so others won't experience the same.

    Sya rin siguro owner ng shop na ito:

  15. Join Date
    Dec 2015
    Posts
    200
    #15
    Quote Originally Posted by Wh1stl3r2 View Post
    +1. Learned this the hard way. They can't even fix a leaking window. Any part you try to claim is deemed a consumable or "wear and tear" item. Mas deny-happy pa yata sila sa HARI. Service is amusingly exorbitant, you'd think they were joking but no. Pity, the showroom and waiting area are so nice, but it costs an arm and a leg to get service there. They don't even itemize expenses for PMS items. And they claim they're cheaper than HARI dealership service.

    Get a Toyota or Nissan.
    try this
    https://youtu.be/ngf1YIJyntg

  16. Join Date
    Jul 2006
    Posts
    3,376
    #16
    So far I'm happy with Auto Access West Avenue (formerly Eurostandard Motors). Nagkaroon din ng leak yung rear quarter panel window sa kanan ng GS namin, they were able to fix it at the 1st try. Ok din gamit nilang oil for the GS kasi yung S-Oil nila complies with the standard for the GS which is at least API CI-4 and higher

  17. Join Date
    Apr 2012
    Posts
    3,469
    #17
    Quote Originally Posted by numbah5 View Post
    So far I'm happy with Auto Access West Avenue (formerly Eurostandard Motors). Nagkaroon din ng leak yung rear quarter panel window sa kanan ng GS namin, they were able to fix it at the 1st try. Ok din gamit nilang oil for the GS kasi yung S-Oil nila complies with the standard for the GS which is at least API CI-4 and higher
    Buti sila CI-4 gamiy. Iniisip ko kawawa mga walang alam masyado sa sasakyan tapos sa Hancars PMS ng starex nila lagi using CF-4 na oil

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