2011 Hyundai Sonata / YF

[lui]

*charriolkid: nice car sir... :-) suggestion ko lang po ipa LBC nalang yung plate number at sticker para less high blood... matulungin naman yang c ej

[charriolkid]

*charriolkid: nice car sir... :-) suggestion ko lang po ipa LBC nalang yung plate number at sticker para less high blood... matulungin naman yang c ej

why not??


HAPPY NEW YEAR TO ALL!!!

HAPPY BIRTHDAY TO ME!!! (new year baby ako eh. )

MAG PUTUKAN KAYONG LAHAT!

Peace and Love.

[renzo_d10]

Natawa naman ako dun sa "sis" part.

Sa Nlex nakapag 140kph ako. Is that bad?

EJ randomly texted me telling me that okay lang daw basta hindi daw papalo sa 4000. Pero dinedma ko text nya.

Nope ... As long as hindi ka bababad sa isang rpm. Pasundot sundot lang. ;)

[whitebug45]

*charriolkid
congrats sir!!! you'll never go wrong with a sonata!!! good choice!!!

[kent1023]

matindi ang office politics dyan sa hyundai dasma, parang government office

six months bago ko nakuha ang special plate, twice ako nag bayad hindi pa na refund ang first payment ko

[charriolkid]

*charriolkid
congrats sir!!! you'll never go wrong with a sonata!!! good choice!!!

Thanks! YF owner ka rin?

[renzo_d10]

matindi ang office politics dyan sa hyundai dasma, parang government office

six months bago ko nakuha ang special plate, twice ako nag bayad hindi pa na refund ang first payment ko

Sayang naman 25k ( kung 2 no.'s ) bro ..

[kent1023]

19t bro, 3 letters at 3 numbers. ok pa naman sana sa dasma dahil lapit lang sa amin

[drift_rich]

atleast you got the car.. that's the important thing.. mas malala pag-sobrang asikaso ka sa mga papers.. hindi naman pala sayo ma-re-release ang unit.. sa boss pala ng dealer mapupunta.. *cough* *Hyundai Pasig* *cough*

Awww. Okay lang yan gwapo naman un black tucson mo. Haha! Next time, contact me. Haha!

Happy New Year! DRIVE ON!

[RVRSSG2.0]

Makikiraan lang po to say,

HAPPY NEW YEAR!

[RVRSSG2.0]

Makikiraan lang po to say,

HAPPY NEW YEAR!

[ryan]

Conclusion:
If you are buying a "luxury" vehicle, do yourself a favor, dont order from Hyundai Dasma. Granted they give the best deal, buying a car is not just about the vehicle, it's about the experience. Pinagmamayabang nilang ELITE DEALER sila, there is nothing "ELITE" about their service!

I've been there before when I got one of the "luxury" Toyota models thinking I'd get better service. I guess it's difficult to expect "luxury" service from big volume dealers as they have too many customers to take care of.

From experience, it's better to buy from a dealer/salesman you feel you can rely on compared to one who just happens to offer the best deal even if price is a little bit higher. You will surely depend on the dealer/salesman later on for other matters like car servicing or claiming warranty and it will save you from a lot of future headaches.

[charriolkid]

HAPPY NEW YEAR SONATA OWNERS! <3

Spread the lurvv..

[Starex_Gold]

matindi ang office politics dyan sa hyundai dasma, parang government office

six months bago ko nakuha ang special plate, twice ako nag bayad hindi pa na refund ang first payment ko

Matindi pa dyan yung VRG nila. Sa Citimotors Makati pa.

Paalis na si EJ sa Dasma pero wala parin plate sticker ko Buti yung sa'yo inaasikaso ni EJ kahit di siya ang agent mo. Grabe yung agent mo, ang hina. Sabi talaga nung mga tao sa VRG wala daw talaga maibigay ang LTO na sticker para sa akin.

Reliable naman at matulungin si EJ. Sumablay lang siya ngayon kay charriolkid.. Inamin din naman niya sa akin na medyo sumablay eh. Pero wag naman lahat ng sisi sa kanya.

Your tucson premium may be 200k more than my purchase, but it doesn't mean an agent should treat the customer any less. A customer is a customer, no matter how much worth he/she is buying. IMHO.

That's exactly the point. Your car is cheaper than mine yet you got more freebies than me. So ibig sabihin dahil ikaw na last client niya, binigay na niya lahat. Yung pursyento ko nga binigay ko na rin para maging discount mo eh

[babkalakal]

*charriol: sorry to hear about your unpleasant experience. Enjoy mo nalang the great car that you have now.

nanay ko sa kanila din bumili ng Sta.fe last year ok naman ang service but sad to say regarding the plates ganun din 3 buwan halos bago makuha kulitan pa. naticketan na nga yung driver ng nanay ko sa manila. wise kasi yung enforcer pati odometer tiningnan dapat ata pag ganun sagot nila (LTO at Casa kaya?) yung multa. nag papa rerehistro ka ng sasakyan tapos walang available na plaka. duh!

at least nun dumating naman na yun plaka sila pa nag kusa magdala sa office

[charriolkid]

*charriol: sorry to hear about your unpleasant experience. Enjoy mo nalang the great car that you have now.

nanay ko sa kanila din bumili ng Sta.fe last year ok naman ang service but sad to say regarding the plates ganun din 3 buwan halos bago makuha kulitan pa. naticketan na nga yung driver ng nanay ko sa manila. wise kasi yung enforcer pati odometer tiningnan dapat ata pag ganun sagot nila (LTO at Casa kaya?) yung multa. nag papa rerehistro ka ng sasakyan tapos walang available na plaka. duh!

at least nun dumating naman na yun plaka sila pa nag kusa magdala sa office

Thank you! happy new year bro.. lol

ako naman i was informed na mga 3 months talaga pag receive ko ng plate.

i don't mind, basta sakin i would rather you be upfront about it will no bullcrap. wala naman akong magagawa kung 3 months talaga.

Lecheng LTO yan. Napaka inefficient. lol

[desert fox]

*desert fox YES. :P

Just to share my customer experience.

To say that I am an unsatisfied Hyundai Dasma customer is an understatement.

To say that I am happy with my agent EJ SIBAYAN would be a total LIE.

(screw it if i get raised eyebrows here from some apparently "satisfied" customers of the said agent, i will share this major inconvenience to raise awareness and perhaps save future customers the trouble)

1. Like any future car owner, i have researched every board in tsikot regarding the cars i like - the sonata and the cruze. Altho different segment, tsikot feedback was really my info portal regarding these cars. Upon reading the sonata forum, i've read a reply to a potential customer that said something like, "contact agent ej sibayan of hyundai dasma with this mobile number xxxxx madali yang kausap!"

Although that reply was not intended for me, i contacted ej nevertheless in good faith.

Scenario 1: I texted him and asked if there was an available unit in their dealership. He said there is and i negotiated the price and freebies first before i actually come in and see the dealership myself.

Scene 2: He offered me 30k discount, free tint, matt, ewd. (I thought 30k was the best discount, since otis, erod and macapagal only gave 20k.) As an avid reader, i read another response that EJ gave a past customer a free bosch horn so i tried my luck to ask for him and He agreed. Natuwa ako, so i told him i'm coming by at a certain date and a certain time to talk to him and see the unit. The date and time was set, 11am.

Scene 3: I came all the way from Makati to dasma, and voila, arrived at 11:10 - and he was not there! (I texted him where he was only to get a response that he has "endorsed" me to his Manager, Ralph Garcia. (whom i thought was really charming and easy to talk to, but also screwed it up in the end)

I was a little bothered by him not showing up. Ni-ha ni-ho walang pasabi, until hinanap ko xia. I did not say a word about it, i brushed it off.

Scene 4: Break. I was really just thinking about wether spending twice as much as the cruze to get this premium sonata, which really is my "dream car". I'm 24, and am buying my very first brand new car, and to me this is a major achievement cause i never thought i could afford it. So come days when he kept texting - bragging that if i can have the PO released by the bank, he could release the car the same day, or the next day.

Scene 5: i texted him that i have decided. and that same day, the bank faxed him the P.O. for the car in the morning, that afternoon i also got the insurance from Malayan. Pwede pa sana mahabol that same day, but he advised to release it 2 days after. I asked why not the next day, sabi nya, "sir aayusin ko pa po kasi yung papeles ng kotse nyo,papalinisan rin po natin xia.. bale po ano po bang tint ang gusto nyo?" and we started texting about those details ASSUMING THAT HE WAS REALLY GOING TO WORK ON IT.

Scene 5: come release day, i texted him if i could come earlier (10am), sabi nya hindi dahil magbubukas pa lang daw sila. as scheduled at 11am na lang daw. Nagmamadali ako since I still have to go to my Makati office to release the last payroll of the year to my employees. Pero sige, 11am daw. i came in at exactly 11:15am, AND AS USUAL, Wala nanaman si EJ. I had to wait again kasi galing daw xiang banko. At this time, i really presumed this guy really has no sense of time. Before 12, I offered him the check of my dp so he can do whatever paperwork that needs to be signed, DAHIL AYOKONG ABUTAN NG LUNCHBREAK. Sabi nya, cge sir, mamaya na lang po.

Scene 6: After 30 or so minutes, aba, ngayon pa lang pala nililinis ang kotse. Pati ung free na horns, tints, wala pa rin. Ngayon lang rin nilagay yung plate cover. I started to get ticked off, cause i was expecting it would just be a breeze going there, pay, pick up the car, then go.

Scene 7: At 12:20, "Sir, naglunch na po ba kayo? Kumain muna kayo, 1:30 pa po kasi magbubukas ang office, lunchbreak na po kasi, sila magpreprepare ng release." Uminit na ang ulo ko. i just snapped and nagged him that i was offering him the check the first minutes we met, pero binaliwala niya. I was anticipating the probability na maabutan ng lunchbreak kaya inoffer ko bayaran na habang maaga kasi nga nagmamadali ako!

Scene 8: By 1:30, may problem na naman. Hindi daw nagtally ang address sa insurance vs sa bank PO. Kulang ng isang word ang address, ang buendia daw kelangan parehong may "gil" sa puyat ave. ****. The Insurance policy was faxed to him TWICE! first, kulang daw ng word na "premium", so nagpadala ulit ng bago ung malayan.. pero hindi nya nakita yung address!

Scene 9: By 2:30, Inaaway ko na yung Malayan insurance sa telepono. Aba, nagtugma naman daw sa file nila lahat ng nilagay ng banko. Sabi ko nevertheless, can you just pls refax the policy according to what they want. 20 minutes later, they have faxed it na.

Scene 10: 3:50pm, i was really getting impatient - with no lunch in my stomach - walang naguupdate, so i approached ej. MERON NA NAMANG PROBLEM! Hindi daw irerelease ang sasakyan dahil two signatories kelangan sa company ko, (me and my treasurer) na nakalagay sa BANK PO (w/c was never sent to me dahil pinadirecho ko na sa dasma) I have good faith with my account officer sa BDO dahil she holds a very high position na, and modesty aside, malakas ang family namin sa banko.

By 4pm, wala pa rin. Ang sabi ng Ralph (dasma sales manager) kasalanan daw ng banko dahil sila daw mahigpit na kelangan 2 signatures. And that Malayan daw has not confirmed the insurance. WTF?

So i called my contact from bdo to confirm this, and sabi nya, Ok naman daw sa bdo kahit ako lang ang signatory. Kahit to follow na lang ang invoice by monday, care of BDO na lang daw ang release.

Then next to Malayan, tinarayan ko na ang broker ko sa inis ko. Ang sabi nya, wala naman daw problema sa kanila, nagulat pa nga sila kung bakit hindi pa daw narerelease eh kaninang umaga pa may confirmation yan na insured effective immediately!

My contacts from BDO and Malayan, in two different phonecalls, told me, "sir, wala po kaming kasalanan jan. Maarte lang yang casa na yan, and to be honest, kasalanan yan ng ahente mo. Nasa kanya na po lahat ng papeles, hindi lang xia marunong magbasa dahil ang habol nya lang benta. Every inconvenience you are experiencing right now could have been anticipated if your agent did his homework."

by 5pm, after almost 6 hours, finally nirelease na ang kotse ko. Ralph and EJ could have been more apologetic, pero they seem to "avoid" me and possible confrontation by hiding somewhere and pretending to be busy as hell. In the end, lumabas rin ang totoo. Just before leaving, ej said, "sir pasensya na po kayo. meron po kasing galit sa akin sa loob kaya iniipit ako."

IS THAT SUPPOSED TO BE A CUSTOMER'S PROBLEM???

(after a while narealize ko. Cause i was waiting right infront of their office window and every agent was coming in and out of that office except EJ. Parang hindi xia makapasok and his colleagues are the ones making asikaso and talking to the ladies involved in the releasing.)

I DONT GIVE A SH*T ABOUT YOUR OFFICE POLITICS. I DO NOT PAY AN ARM AND A LEG TO BE PISSED OFF LIKE THIS.

P*tang*na. I'm 24 years old, buying a car in this magnitude with my own hard earned money, is a lot! I should have relished the moment of this day, until Hyundai Dasma screwed it up. I'm so upset. I could never press rewind to take this day back.

NASIRA ANG MOMENT KO.

Conclusion:

If you are buying a "luxury" vehicle, do yourself a favor, dont order from Hyundai Dasma. Granted they give the best deal, buying a car is not just about the vehicle, it's about the experience. Pinagmamayabang nilang ELITE DEALER sila, there is nothing "ELITE" about their service!

I'm sorry if this post offended the "ej sibayan" fans.

I AM JUST SHARING MY BAD EXPERIENCE AS A CUSTOMER WHO BOUGHT A 1.558M CAR IN GOOD FAITH.

Well and good inamin mo.Pwede ka ba namin tawagin sis?

Sa salaysay mo, medyo minalas ka....pero swerte ka naman sa Sonata mo...headturner talaga yan....

Congrats and happy happy birthday....pacanton ka naman uy.

[Starex_Gold]

Congrats and happy happy birthday....pacanton ka naman uy.

Pwede rin ano hahaha

Basta umuwi ka muna dito

[desert fox]

Pwede rin ano hahaha

Basta umuwi ka muna dito

hehehe..darating tayo jan broSG....

libre kita sisig with some tagay ng redhorse....

[Starex_Gold]

Sisig nalang wag na Red Horse.

Sa Dencios Tagaytay tayo Ok waitress dun. Nyahaha