My crv was one of the casualty of typhoon ondoy. Had it delivered for repair sa hondaqc last sept. 30 pa pero till now di pa daw available mga parts, dun po sa ibang nagpagawa din nakuha nyo na ba units nyo? ano po excuses ng honda sa inyo?
My crv was one of the casualty of typhoon ondoy. Had it delivered for repair sa hondaqc last sept. 30 pa pero till now di pa daw available mga parts, dun po sa ibang nagpagawa din nakuha nyo na ba units nyo? ano po excuses ng honda sa inyo?
meron acts of god. ngclaim na din ako total loss 2 weeks ako kasi nainip nako kakaantay. under review pa total loss kasi maliit lang naman daw damage sa unit ko kasi inde naman totally nasubmerge crv ko hanggang flooring lang.
Kung flooring lang eh ok lang iparepair.
Matagal talaga yan. Galing ako sa honda quezon ave ang haba pa ng pila sa loob.
Yung mga total loss mas nauna pa dahil cheque lang aantayin![]()
kahit sa honda magallanes , galing ako kanina haba pa ng pila ng mga aayusin nasa parking nila sa labas, bumili lang ako ng oil pa change oil ako sa labas na lang.
my car was not flooded, pero i'm having it repaired sa honda cavite right now. parts din ang problema, pero darating daw ng friday. mukhang yun naman lagi ang excuse nila. a year ago natagalan yung repair ng kotse ko sa honda qc. unavailability of parts din ang sinabi. di ba sa dami ng honda sa pinas dapat madali lang ang parts. baka ini import pa nila galing japan every time kailangan. sobrang incompetence naman kung ganoon.
by the way, may mga nakasabay ako na nagpa repair ng flooded cars sa honda cavite. they were from cainta. puno na yata masyado yung mga casa within metro manila so they opted to have it repaired in honda cavite. mukhang di naman sila kasing puno ng other dealerships.
nakakadismaya talaga service ng honda qc, kapag tinanong mo kung kelan dadating parts na kelangan di daw nila alam pati estimate di nila ako mabigyan, incompetent talaga. Kung iimport man sila sa japan ng parts dapat alam nila kung gaano katagal shipping time. Mukhang mas abala sila mgbenta ng brand new units kesa asikasuhin yung mga nasalanta ni Ondoy![]()
This is the Philippines, where customers are only valued when making purchases. After that, you're on your own or you'll have to bear with the quality of their service.
parts availability is not limited to honda. other manufacturers are also having the same problem. we have to understand that ondoy is a super extra ordinary event that all of us haven't prepared for; that includes the casas and the plants.
in anycase, if you ordered the parts needed already, honda's shipment of parts is coming on the 22nd at the plant. it should be distributed to the different casas by then.
nakakainip lang talaga ang paghihintay.
meron ba pinaprioritize na irepair ang mga casa yung tipong inuuna nila yung mga unit na sa kanila binili? Bought mine sa honda marikina and currently being repaired sa QC. Had this feeling na hindi nila inaasikaso yung unit ko kasi inde galing sa kanila.
kahit naman before ondoy, matagal talaga parts delivery ng honda talaga. my parts took two weeks to be delivered last year. so matagal na talaga plus ondoy, matagal talaga. i pity those who are waiting for parts, mukhang di pa maayos sasakyan nila by christmas kung december 22 pa dating.
anyway nung bumili ako ng kotse, nagbayad ako ng umaga and nakapag pullout sila ng unit sa plant right after lunch. mabilis nga talaga sila pag bilbili ka. bulok naman ang after sales service.
DX200, you're not alone. Our crv is still with honda QC as of today (since Sept. 29). Flooded up to flooring. First it was the airbag sensor that needed replacement. Now it's the ECU which needs replacement. I guess the long queue at the dealership is due to unavailability of parts. btw, our unit was bought from Honda QC.
I find it odd na kelangan ang ECU replacement for a car na flooring lang ang inabot. Ganon na ba kababa ang ECU ng CRV?
*mikkoy_99
PM mo saken plate number ng CRV mo. I know someone who works in Honda Q. Ave.
Honda Philippines should do something about this. 3 months after Ondoy ang haba pa din pila sa mga casa. Pag brand new units sigurado kaya nila mgship within few weeks pero mga pyesa months binibilang, to think na napakalaki ng demand ngayon. tsk! tsk! tsk!
parang kaibigan yan. ang tunay na kaibigan nakikilala sa panahon ng pangangailangan. mukhang ang honda ay hindi tunay na kaibigan based sa dami ng naghihintay ng mga piyesa nila. para kasing walang effort on their part to accelerate things. di naman libre ang mga piyesa, kaya in the end kita pa rin sila.
*bwiseat
sent you PM.
Last edited by mikkoy_99; December 17th, 2009 at 03:15 PM. Reason: privacy
I did not bring my Honda City 2004 Vtec to my regular casa HCQC.
why?
1. The casa was flooded with cars already.
2. Expected na mahal singil at mabagal service duon.
3. Ondoy-September 26. The insurance covered only up to July. Kasalanan ko tamad.
so I went for a freelance (na tiwala kami) mechanic. ang galing galing niya kasi enthusiast talaga siya at hindi presyo-taga.
Result - Changed dashboard panel (erratic. The original can still be used but you'd have to guess your speed), rehabilitated electricals, cleaned aircon, repaired alternator bearing, flushed engine, flushed transmission, washed inside, outside, under and allover, replaced the stereo head unit and the car alarm. total cost = 42K. Up and running after 2 weeks smelling like a new car.
Only time it went to Honda for checkup error in EPS and reset/reprogram of CVT was in Honda Alabang. Cost P508 petot!!!!
The ECU? worked flawlessly since Ondoy. The car was submerged for around 5 1/2 feet for 12 hours. Perhaps a testimony on Honda quality?![]()
Last edited by OldSchoolHack; December 18th, 2009 at 04:56 AM.