Brand new Civic 1.8S A/T with problem, advice needed

[samnikki]

bumili po ako ng honda civic 1.8S automatic bnew, the next day nanotice ko po n may vibration cya, yung parang kpg nkamanual ka ung parang mamatayan k ng makina, i asked the dealer kung ano un they said observe ko lng daw muna, the 3rd day bumalik ako kc gnun p din, may nireplace n cla agad s part ng engine ko i dont know whats that, hindi b dpat kpg bnew wla p mga problem dun esp s engine... what should i do? do i have the right to return the product and ask for a replacement instead... kc wla n ko peace of mind...esp safety ang nkasalalay... kya nga ako bumili ng bnew pra la ako prob at least in the next 3 to 5 yrs sana... help nmn po...

[speed unlimited]

Iyong mga ganyan kaso dapat replace nila at factory defect . kausapin mo mabuti ang general manager kung pwedeng palitan ng bago at huwag irepair lang kung ayaw pwede kang magreklamo sa DTI kung ayaw nila palitan ng bago.

[boybi]

Don't post in SMS style!

[mda]

bumili po ako ng honda civic 1.8S automatic bnew, the next day nanotice ko po n may vibration cya, yung parang kpg nkamanual ka ung parang mamatayan k ng makina, i asked the dealer kung ano un they said observe ko lng daw muna, the 3rd day bumalik ako kc gnun p din, may nireplace n cla agad s part ng engine ko i dont know whats that, hindi b dpat kpg bnew wla p mga problem dun esp s engine... what should i do? do i have the right to return the product and ask for a replacement instead... kc wla n ko peace of mind...esp safety ang nkasalalay... kya nga ako bumili ng bnew pra la ako prob at least in the next 3 to 5 yrs sana... help nmn po...

Anong part ba yung nasira?

My personal take on this is that if it's a noncritical part, then paayos nalang kesa mahassle. If it's a critical piece, then that's something different entirely.

Still, I agree that this shouldn't happen to brand new cars here regardless of the brand. Di kasi protektado yung mga consumer dito sa Pinas kaya inaabuso tayo ng dealers. Where's the lemon law kasi :/

[projector]

mukhang lemon nanaman. hndi yan papalitan ng casa ng bago kahit ano mangyari irerepare lng yan ng rerepaire.

ganyan din nangyari sa akin sa expedition ko ayun binenta ko na lng

advice ko sa inyo before nyo pirmahan ung releasing paper nyo paandarin at testingin nyo muna ung car.
once lumabas yan ng casa wala na balikan

[redeemed]

same w/ sir speed, dapat papalitan mo na lang.. as what you've said.. kaya nga bago ang bibilhin natin para no hassle for the next 3-5yrs. better pa siguro if ibang make/model na lang binili mo. go sir, papalitan mo...

[digimon11]

id park the damn thing right up there dealership just so you could make ur point,and bring a gun and shove it up the gm's ass..hypothetically speaking,kung pwede..honestly this is hard earned money were talking about..saka ikaw naman buyer how come sila ang masusunod..

[p_borj]

another lemon honda. wow!

[digimon11]

ilang honda na lemon na ba na post dito?

[redorange]

Just because you buy brand new doesn't mean it won't have any problems that's why they have warranties. The car companies still use people to manufacture cars so you will always have the human factor in the manufacturing process. If they fixed it did the problem come back if not then it's fixed, if it's not fixed bring it back until everything is fixed. Once you signed the paper work that car lost value and became your property so the dealership is under no obligation to replace it. You can go to DTI and you will most likely just be frustrated as another Honda owner found out when they kept trying to get a car replaced and it never happened. Remember just because it's new and a Honda or Toyota doesn't mean it will not have any defects because all cars come out of the factory with some defect whether minor or major.

[gastromd]

bumili po ako ng honda civic 1.8S automatic bnew, the next day nanotice ko po n may vibration cya, yung parang kpg nkamanual ka ung parang mamatayan k ng makina, i asked the dealer kung ano un they said observe ko lng daw muna, the 3rd day bumalik ako kc gnun p din, may nireplace n cla agad s part ng engine ko i dont know whats that, hindi b dpat kpg bnew wla p mga problem dun esp s engine... what should i do? do i have the right to return the product and ask for a replacement instead... kc wla n ko peace of mind...esp safety ang nkasalalay... kya nga ako bumili ng bnew pra la ako prob at least in the next 3 to 5 yrs sana... help nmn po...

i sympathize with you samnikki ... try to visit TEAMFD FORUMS/WEBSITE. maybe someone can help you or maybe someone had experience it also...
hopefully ma-resolve na yan case mo...

[Gecko Guy]

Ano na kaya nangyari sa TS? Update naman po...Sana may positive results na...

[samnikki]

thank you po sa lahat ng nagreply sa post ko... salamat sa lahat ng advice... sorry hindi ako nakapagupdate kasi hindi ako makalogin...

UPDATE:

after meeting with HCPI, nakita na daw nila yung cause nung idling nung car... may loose connection daw somewhere sa harness... which hindi daw nadedetect nung computer nila... they recommend na palitan na lang yung buong harness...

WHAT THEY DO:

dinala yung car sa planta, laguna
pinalitan daw ng buong harness
binalik yung car sa casa with the old harness and marked kung san yung nakita nilang sira... (dinala nila yung pinagpalitan, para daw ipakita sa min na talagang pinalitan nila...) with video of the procedure.

TO COMPENSATE THE TROUBLE, they added addl year sa warranty ng engine, and a free hydrophilic for my car... we cannot request daw for an accessory kasi daw sabi ng HCPI eh very small lang yung naging problem... (Small ba yung nagpabalik balik ka sa casa not knowing kung ano sira nung car and to think that its bnew) but the thing is they fixed the problem na daw

WHY WE SETTLE FOR REPAIR:

we called the DTI, THe DTI said ang first option daw talaga sa mga aganyaan is to give the other party the chance to repair the unit... IF the said unit is found irreparable thats the time na they will recommend for replacemnt..

sa madaling sabi... no matter how much we try to force honda pala to replace our unit, since its bnew and we dont want anything to be repaired,at naprapraning ka dahil hindi dapat nangyayari yun sa bnew car mo, hindi rin pala mananalo sa DTI lalo na kung ang kabilang party is willing to JUST repair the unit...

SAD, our law doesnt have a teeth to support us.

TODAY:

the car is so far okay
have it blessed sa manaoag
run s sctex up to 191km/hr, kaya pa kaya lang bka mahuli na kmi...

AGAIN THANKS MY FELLOW TSIKOTERS...

[speed unlimited]

Any way congratulation on your new car and hope everything will be fine . HAPPY MOTORING drive safely.

[Horsepower]

Hopefully this is the end of your FD's issues. It's a wonderful car to drive.

[Gecko Guy]

Ayun naayos din pala Happy motoring and sama na sa mga GT ng tsikot at TFD!