WARNING! Think twice before eating at this place ...

[afrasay]

Naku madalas pa naman akong bumili dyan sa mckingley hills branch nila pag nightshift ako just before going home. Sarap pa naman ng bacon, ham, cheese (HBC) sandwich nila.

[Sniper Wolf]

Good thing is that, both parties had their statements. Nasa sa atin nalang kung sino ang dapat paniwalaan.

Ano next move ng complainant?

[dadz]

here we go again... a complaint story, a rebuttal and new members whose first post is in this thread....

damage control?

got to agree dalawa pa silang bagong member and also magkasunod pa post nyhehehhehehehehe damage control nga.

[dadz]

Bakit umabot sa ganito the way i see it the customer just want truth to what happen and he said no money is envolve, bakit hindi na lang imbestigahan tangalin sa trabaho ang me gawa mag appology, then sana hindi na umabot sa ganito, kakulangan nag manager and management remember your bussiness is depending on people eating in your place but kung ganito madaming mag dadalawang isip na kumain sa place nyo.

OFFICIAL STATEMENT FROM THE SANDWICH GUY

=========================================

The Sandwich Guy abides by the high standards of the food industry in sanitation and food handling. All its branches have an open kitchen and are designed primarily for customers to view the preparation of their sandwiches from start to finish. All its crew inside the kitchen wear aprons and hairnets. When the crew handles food, they wear food grade gloves. All the crew has passed the training for the sanitation and food handling as upheld in the food industry and approved by the franchisor.

The ingredients of the country tuna sandwich include cucumbers, tomatoes and lettuce which are vegetables with high water content. If these vegetables come in contact with freshly grilled warm wheat bread, it will give off some of its water content. Mr. Leovic P. Pablo states in his email that it was a colorless liquid that he found on his sandwich, the same colorless liquid which a cut cucumber, tomato or lettuce will give off when exposed to a warm surface such as a freshly grilled wheat bread, which we already explained to him.

The major allegations of Mr. Leovic P. Pablo in his email blast against The Sandwich Guy are false. We have always been available to meet with him to try to address this issue in a professional way but after his email blast, we have no choice but to file legal charges against him.

To all our valued customers, we thank you for your continued patronage. We assure you that we are serving fresh and healthy food that you have been enjoying in the same high standards of sanitation and food handling upheld in the food industry. Thank you very much.

======================

Reposting our OFFICIAL STATEMENT. It seems that our first post was deleted.

[shakatak70]

Hey i also have a food business! and it's very easy to discredit a certain company! i can just go to any jollibee or mcdo's and tell the people ey i found a cockroach, rat or worm on my burger! sorry ah, naalala ko lang kasi na may ganito na ding ngyari sa kin at hinihingan ako ng 50K ng di ko binigay nag papunta ng media na pinsan buo nya! so I'm sorry, but i'm with the sandwich guy here! Food are being prepared before your eyes diba? so pano mo di makikita na nilagyan ng plema? at may lasa ba yun? kung ginagawa sa ibang resto yun like jolibee or mcdo DI MADAMI NA SIGURO TAYO NAKAIN NA PLEMA! lalo na di naman natin nakikita pano nila hinahanda yun! For me this is very lame! at di tama na gawin mong forum ang internet para sa ganyan! if you want justice you go to courts.. Then you get paid.. diba?

Depende kung sa branch ng Eastwood sa harap pini-prepare yung sandwich... At naghahanap ka pa ng lasa nun ha...eeewwww!!!

[frake]

(plema? eeew!)...mga bata, balik sa berger mashin!

[electricx]

peeps, share ko lang din to... kadiri..... read on...

(source....)

WOW GRABE E2. LETS POST THIS ISSUE SA FACEBOOK, FRIENDSTER and all social networking sights to warn our kababayans to BOYCOTT this SANDWICH GUY STORE * EASTWOOD

[james00112233]

got to agree dalawa pa silang bagong member and also magkasunod pa post nyhehehhehehehehe damage control nga.

obvious yung dalawang bagong member...

[xoom]

the biggest boo-boo that the complainant did was to turn over/entrust the evidence to the accused party. either the complainant is plainly naive or simply stupid (sorry for lack of a better term).

dyos por santo naman utoy, e napakadaling palitan ng ebidensya na nasa kamay ng akusado. bakit hindi nya pinagkatiwala ang ebidensya sa isang neutral party para sa imbestigasyon? ngayon sya ang gagatasan ng dating akusado na ngayon e complainant na

[Gen. Miting]

nakows pag hindi naayos to at binenta ng owner sa isang soon-to-be girl owner, ang pangalan na nito the Sandwich Girl or Gal.

[jerjer&qtqt]

Medyo tinitimbang ko pa kung sino paniniwalaan. Kaso nagkaroon ng dalawang new members. tsk tsk. Sa 2 new members, welcome to tsikot nga pala.
Nabasa ko din ito sa ibang forums. Ang sabi pa ata ilalabas yung video ng preparation nung sandwich na hindi naman lumabas. Dati nang issue itong gawain ng mga ibang waiters and cooks which are unethical and unsanitary. Dapat magkaroon ng control dito ang management like installation of cctv in food prep.

[rion]

may pagka tanga lang siya or too trusty, bakit nya iniwan ang evidence sa company? there he lost his credibility...

[Gen. Miting]

oo nga dapat hindi nya iniwan yun ebidensya ni hindi man lang nya ni-request kung na DNA test na din yun cucumber, tomato or lettuce

[dadz]

Ang masaklap nito ilan na sa inyo ang nakakain sa lugar na ito hindi kaya naka tikim na din yung ibang customer nito with out knowing kung ano ang kinain nila, eeewwwwww.

[Gen. Miting]

basta ang importante avoid sandwich guy no matter what. yan kasi ang illusion ng healthy food kuno instead of favoring mcdo's fatty burgers. kunsabagay organic pa din naman kung tutoong may phlegm

magpapawis kayo araw-araw para hindi matakot sa mcdo. yan ang moral lesson dito, naghangad ka ng healthy you ended up with that yuckkk. mas maganda na yun processed food kasi at least may subok na sistema

btw, na-try nyo na yun stackers dyan sa eastwood. yun burger nya mamasa-masa din na maalat na ewan. pero masarap. not your regular fastfood burger ang importante masarap

[jerjer&qtqt]

Dapat nung araw na yun, on the spot kung galing ng cucumber yun, pinasipsip sa manager at sabihin niya na galing cucumber nga.yum yum.

[Sniper Wolf]

Dapat nung araw na yun, on the spot kung galing ng cucumber yun, pinasipsip sa manager at sabihin niya na galing cucumber nga.yum yum.

Agree. Para nagkaalaman na agad at hindi na humantong pa sa ganito

[night_raven]

though diko pa nasubukan kumain dito eh now na alam ko ng may ganito eh di na ko kakain dito kahit kailan.

Just in case you buy from the Sandwich Guy, you may have to think a million times. Or best not to anymore.


Dear HR,

I shouldn't have brought this up to the management, but I think, with the current situation I am faced with, this incident compelled me to report this to you and so I could use some help. I am also writing this to let my fellow IBMers know about this stomach turning incident which will hopefully open their eyes before buying oreating somewhere.

On January 5th, between 7:30 to 9 AM. I had a gruesome incident with one of the stores here in Eastwood. The name of the store is the Sandwich Guy. It is a small kiosk located here in Eastwood under the tower clock infront of the 7 eleven store. We used to buy lunch from there and get large orders as they serve healthy sandwiches, pasta and drinks. Until that morning, when I discovered something.

On my way home from work, I decided to grab a sandwich for my breakfast so I bought a sandwich from this store. As usual, I went to the store and ordered the country tuna sandwich and a bottle of mineral water. The cashier was courteous and very accommodating though I sense that she is getting ready to go home because it is time to turnover the shift. I notice too that the number of the crews in the store at that time is more than the usual 3 to 4 employees I usually see. So they prepared my country tuna. They put on the spread, grilled the bread, sliced it and wrapped in a paper. Instead of the cashier presenting the order, One crew from the back took the package and presented the order to me saying "Here is your Country Tuna Sir! Enjoy!". Honestly, I was a bit surprised with the unusual greetings but I never minded it so I responded back with a thank you.

So I went out from the store and walk some steps and rode a cab. Hungry I was, I munched into the sandwich which was sliced fairly and savor the tuna and some green leaves between the warm wheat bread. I consumed the first half of it but still my appetite still wants to finish everything. And so I turned on the other side of thesandwich, unwrapped it and started to bit the next half of the bread. I noticed a colorless, liquefied matter on top of the veggies. I thought that it was melted cheese or mayonnaise! It appeared luscious so in the middle of my chomping I slurped it! At that very moment, I got my self teary eyed, I felt my stomach flipped and ended throwing up that bite. It was a foul phlegm of a human. Horrible! ulk!

pero sa bold texts eh parang may switch ata na nangyari, galing sa likod yung crew, sya nag-abot kesa yung cashier, sabay may bati pa na siguro tunog nakakaloko pa na naisahan sya.

[gongrhey]

nakalagay dun sa sulat ng nagrereklamo na nag-sorry sa kanya yung crew na nag-serve nung sandwich pagkatapos ng meeting nila. kung walang ginawang masama bakit nag-sorry, ibig sabihin guilty. nilaro na lang ng management yung sitwasyon pagkatapos binaligtad yung nag-rereklamo. may damage control pa dito sa tsikot.

[claRkEnt]

this could easily have been resolved kung pinakita agad nila CCTV recording. It seems na incriminating yung video kaya di naipakita and they created some diversionary tactics, delays, etc...

No where in their official statement did they mention about the Video Recording. Why?