[SIZE=3]Hi, I think some of you experienced the same thing I did in eastwood parking earlier. Their computer broke down and due to the number of people in the eastwood parking, the backlog of cars in the basement parking reached more than 4 hours and the traffic was up until basement 3. To make matters worse, the blowers were off or just cannot cope with the fumes and b2 and 3 were already hazy with fumes forcing a lot of motorist to park again and evacuate the parking lot. To make matters worse, they still charged the motorists the extra hours of parking. The guards didn’t do a thing nor the staff of the parking to at least mitigate the situation by opening the blowers, and waiving the parking fee so that the cars can at least leave the area. There was a clear lack of authority and a clear lack of escalation procedures with the staff. I don’t know if there are procedures or the culture of the staff is at fault or it’s just plain incompetence. Clearly something has to change for this not to happen again. I for one would really like to put the parking administrator’s head into the chopping block for this.[/SIZE]