UCPB Bank Bad Service

**onewaytrip** · August 7th, 2012 11:12 AM

dear UCPB,

a few months ago, i went to your tektite branch to place some money in uitf. for some reason, your branch personnel completed the transaction a day late, at my expense.

just recently, i was at your branch to terminate my uitf before your 11:00 am cut-off. when i got to talk to your officer, it was around 2 minutes after 11:00 am. your branch personnel did nothing to accommodate my transaction for the current date, despite my request.

the other night, i could not withdraw cash from your atm machine near my home. yesterday, your atm machine near my office was offline. today, i tried my ucpb atm card at 5 other banks along sucat road to no avail. i just went to one of your branches this morning, and i was told that your bank is undergoing "system maintenance."

please address these issues, UCPB. thanks!

**_Qwerty_** · August 7th, 2012 11:15 AM

they do serve brewed coffee..

**ZENMasterTYL** · August 7th, 2012 11:16 AM

there is no excuse to a bad service

**xninjax** · August 7th, 2012 12:11 PM

you may want to send it to their customer service email..

**onewaytrip** · August 8th, 2012 09:48 AM

thanks for the suggestion. as of this morning, atm machines at better living and at tektite are still offline. oh, well. . .

**Ry_Tower** · August 8th, 2012 10:46 AM

UCPB napag-iwanan na nga nang Landbank.

Anyway iba din kung may kakilala ka talaga sa bank.

**ZENMasterTYL** · August 8th, 2012 10:55 AM

online banking ng ucpb is good though

**Joe Magarac** · August 8th, 2012 08:34 PM

Originally Posted by _Qwerty_

they do serve brewed coffee..

Baka yon lang ang advantage ng magiging customer ng UCPB, hehehehehe...

**Joe Magarac** · August 8th, 2012 08:37 PM

Originally Posted by onewaytrip

dear UCPB,

a few months ago, i went to your tektite branch to place some money in uitf. for some reason, your branch personnel completed the transaction a day late, at my expense.

just recently, i was at your branch to terminate my uitf before your 11:00 am cut-off. when i got to talk to your officer, it was around 2 minutes after 11:00 am. your branch personnel did nothing to accommodate my transaction for the current date, despite my request.

the other night, i could not withdraw cash from your atm machine near my home. yesterday, your atm machine near my office was offline. today, i tried my ucpb atm card at 5 other banks along sucat road to no avail. i just went to one of your branches this morning, and i was told that your bank is undergoing "system maintenance."

please address these issues, UCPB. thanks!

Maganda po ba ang ROI ng UITF sa UCPB bro?