BAD experience with Medical City

**Babnoy** · January 28th, 2008 12:38 PM

Do you guys encounter any BAD experience with Medical City?

I, for instance have several incidents to share.

Incident #1
I had a fever that day. Went to Medical City (Sta. Lucia mall). Doctor as usual checked my breathing, temperature, asked several questions. Advised me to have CBC and X-ray then come back tomorrow for the results prior prescribing a medicine. I said, “Doc I can’t wait till tomorrow. The fever is killing me! Can you prescribe a medicine which can at least ease what I’m feeling?” Doctor said, “No. We need to wait for the result coz this might be due to Dengue.” Not satisfied with the doctor’s suggestions, I left and asked for a second opinion from another doctor who holds a small clinic. I told him what the doctor in medical city suggested. He smiled and said, “Simpleng lagnat kelangan pa ng CBC at X-ray? Kung meron kang Dengue dapat nakita na nya yung symptoms.” “Ganun talaga pag Medicard(HMO) ang gamit mo. They’ll ask you to do several diagnostic steps kahit di naman kelangan para kumita sila.” I said to myself, “WTF!!! pahihirapan nila pasyente nila para lang kumita?!”

Incident#2
GF is having a hard time urinating. Went to Medical city (Ortigas). Attending doctor asked questions and advised my GF to do a Urine Culture in order to determine the bacteria and the medicine that will kill it. Was asked to come back after 3 days for the results. We came back. Doctor said, “There’s no bacteria.” GF asked, “What should I do next? It’s painful to urinate. You mean you’re not going to give any medicine?” Doctor said in an irked way, “Eh sa walang growth e! Ano irereseta ko sayo?!” Grabe ang galling nya wala daw growth. P2,000 pesos lang naman nagastos namin para lang sabihin nya yun(GF has no HMO). Again, we asked for a second opinion in a nearby clinic who specializes in urinary infections. Doctor was puzzled as to why the doctor in medical city advised to do a Urine Culture when a Urinalysis should have been done first. I told her, “Dahil mas mahal ang Urine Culture kesa Urinalysis?!” Doctor just smiled at me. GF was cured after a couple of days. Thanks to that doctors competence and professionalism.

Di lang ako ang naka-experience ng ganito. Even my fellow call center workers. Medical city is starting to s*ck big time!

**XTO** · January 28th, 2008 01:03 PM

Charged to experience na lang, next time you can try other hospitals for comparison. Medicard hold office here in St. Luke’s. during office hours on weekdays, you have to go to their satellite office for the initial check up and referrals but in case of emergencies and/or weekends the Emergency Department is always open and ready to help. Just show your medicard HMO card.

**compact** · January 28th, 2008 08:39 PM

Parking fee will cost you a fortune!!!

Harang na harang. Walang patawad kahit na client ka nila.

**a4Tech** · January 28th, 2008 11:23 PM

Hmmmm...

Why not post the name of the doctor? Kahit naman saang hospital may bongkloks na doctor e.

Mahilig pa naman ako magpa-checkup sa medical city.

**OTEP** · January 29th, 2008 01:02 AM

It's either you shop around or you have your own good 'ol reliable private doc.

I'm in ENT but we get admissions for non-ENT cases (acute gastritis, cardiac problems) because that's how much the patients trust my bosses.

Also don't forget that different hospitals have different guidelines when it comes to management of cases. However, it is still always prudent to at least provide symptomatic relief while awaiting for the results of your work up [and the subsequent definitive management].

**suv** · January 29th, 2008 02:17 AM

Mag St Lukes ka na lang.

May issue nga jan sa Medical City sa ortigas. Yung mga nagtatrabaho daw jan pinagbabawalan kumain doon sa mga tabi restaurant...

**carbomb** · January 29th, 2008 08:50 AM

dyan nanganank misis ko last nov. ok naman service sa min. mababait ang mga staff at yung mismong ob. sa apat na doctor namin dyan, so far wala pa akong nababalitaan mal practice. cguro nagkakaproblema lang talaga kapag card ang gamit mo sa check up. kaya ako di ako kumukuha ng health card kc ang daming butas once na magkasakit ka. kesa sa ganito, kesa ganyan....bla bla bla and daming hassle pero ang talagang gusto nilang mangyari ay wag saluhin yung med expense mo

da best pa rin yung mag save ka na lang sa bank ng pang medical expense at di pa sayang pera mo.

**mazdamazda** · January 29th, 2008 09:58 AM

Ganyan nga talaga... parang milking cow nila yung mga HMO minsan (based on my officemate's experience).

That's why mas ok meroon kang family doctor na "suki" mo na para hindi ka nagogoyo.

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**pitbullz** · January 29th, 2008 10:07 AM

theres something wrong with our medical institutions and system here...i hope it gets solved. the triumph of generic drugs is just one step. i hope the rest of the system follows...ilagay sa puso ang propesyon ng pag gagamot...at hindi sa bulsa