SMART dropped calls

**Wh1stl3r** · February 14th, 2011 03:58 PM

I've been a long time postpaid subscriber of SMART and I've noticed since last year up to now that a lot of times (about 2 out of 5 calls) the first time someone rings me up I can't hear him/her. The second time they call I'll be able to hear them. Sometimes when I call someone he/she can only hear me when I drop the first call and make another one. A lot of my friends have had this problem on their SMART units as well.

Has anyone experienced this? Assuming a call is Php 5-6/minute and SMART has X million subscribers, that's a huge revenue stream from dropped calls.

**impulzz** · February 14th, 2011 04:10 PM

ganyan din sa globe to smart or globe to PLDT landline...
first call you won't hear each other...
2nd call tsaka lang kayo magkarinigan ng caller...

multi million peso fund raiser yan dapat mabusisi mga bills natin for sure kitang kita sa bill yung magkasunod na time stamp.

**_Qwerty_** · February 14th, 2011 05:14 PM

kala ko magiging by pulse na ang charging?? hindi na by minute..

**christel_chops** · February 14th, 2011 05:43 PM

are the call routing of prepaid unlimited calls offered by telephone companies the same as post paid / regular pre-paid calls? If yes, there's your problem...

**Gumusut_Amige** · February 14th, 2011 07:13 PM

it's not dropped calls ...
last week same multiple text messages received from wifey's smart. not a big deal if you're in the philippines but i'm here in brunei! 3x na nangyari ito kaya yung kada load ni misis na 200 php ay naging bula rin ng 3x. sabi niya sa akin ay ayaw mag send at nasa outbox lang, matitigil na lang kung tatawagan ko sya at tanggalin sa outbox

.
kaya sabi ko sa kanya... huwag ka ng mag text, itawag mo na lang.

**Wh1stl3r** · February 14th, 2011 09:04 PM

Well yeah not really dropped calls but wasted calls I guess. Re: pulse charging nope, it's still a minute for every fraction thereof.

*impulzz
I didn't notice if it happens only on the calls from Globe or Sun. Tingnan ko nga. At first I thought something's wrong with my handset.

*christel_chops
I don't know about that. It's just annoying when it happens. Siguro yun nga, dahil unlimited sila the telco is trying to squeeze out more revenue from them. Question is, who's making money, Smart or Globe?

**elijahpaul** · February 15th, 2011 12:49 AM

yes, nangyayari yan sa SMART POSTPAID. akala namin cellphone ang sira, pero kahit nagpalit ganun parin. I also have a Globe prepaid at hindi nangyayari sakin ito. sa SMART POSTPAID lang. hayok kasi sa pera.

advise lang sa mga nag-aabroad: wag nyo po gamitin postpaid nyo pag lalabas kayo ng bansa lalo na pag SMART POSTPAID kawawa kayo sa bill. Prepaid lang gamitin nyo. much better kung Globe OFW sim gamit nyo. at least mako-control nyo gamit di tulad ng postpaid ang daming hidden charges.

**beni23** · February 15th, 2011 10:53 AM

Almost 80% ito nangyayari when a smart subscriber calls me. I thought it was globe who's at fault pero sa smart pala, I just realized it when a family member subscribed for a smart postpaid.

**CVT** · February 15th, 2011 12:22 PM

SMART subscriber here (personal phone).

And yes, I experience this all the time....

12.2K:lawn:

**impulzz** · February 15th, 2011 12:34 PM

in my case. my 2 sisters use globe. every time they call our smart lines be it the pre paid or post paid line. you won't hear each other on the first call... never misses. been like that for more than a year. but when i make the call smart to globe... first call goes well... don't know which network is at fault.

yung sun well mahina signal dito so talagang dropped palagi, either i go up to the second floor or go out to the garage to get a good signal.