Parang Ganito ba?

[ame="http://www.youtube.com/watch?v=XeZmNgQB0DI"]http://www.youtube.com/watch?v=XeZmNgQB0DI[/ame]

PLDT myDSL Call Center Agent Curses at Caller. It was an ordinary day for Catherine Rossana (as she repeatedly said on the other end, as her real name) in her work as a customer service representative for PLDT myDSL. Then came Raul Bacaldo, who came a calling one day complaining that his DSL connection is still down after 2 days and he needs it badly for an iFreedom VOIP call to the US to finalize his itenerary for his trip to the US.