Quote Originally Posted by kiper View Post
Sa SUN cellular yan..apat lang yata mga call operators nila..haha

Waited more than 30 mins para lang matanong ko kung bakit 3 weeks late lagi ang bill ko..
Its not only sun cellular, it also happen to me at Globelines. I called up to check my caller id phone. After many attempts calling the call center until I went directly to the Globelines center to report and thats the time the lineman came.
I wonder why these big corporation is using the service of call center where in fact it is not effective. Every time you follow up, you have to repeat telling your conern and yet no action is taken.What I hate is there is no continuity and no one to take responsibilty of your call. Sana they can hire someone to take charge of your concern , and he or she nodt doing her work , we can easily pinpoint who is in charge.