CEBU pacific refund

**shadow** · March 30th, 2009 10:09 AM

matagal talaga ang refund ng mga airlines..kaya nga unless super emergency bago kayo mag cancel..and hinde pa full amount mababalik

**macsd** · March 30th, 2009 10:53 AM

happened to me sa cebu paciifc din when i cancelled my flt to cebu. it took them a month to refund that is after i bad mouthed them in their dometic office and initially waited for 2 months prior to that incident.

**totoybato** · April 6th, 2009 06:53 PM

May pending refund din ako dyan, buti na lang di masyadong malaki. Nag book ako dito sa labas ng ating bansa, kaso pending ang lumalabas na message dun sa system nila dahil dun sa creditcard na gamit ko. Nagpa book ako thru my wife dyan sa atin, okay. Putek, after 5 hours may pumasok sa e-mail ko, confirmed daw yung unang booking ko, kasabay nung pina book ng wife ko. Nagtataka lang ako, di daw nade detect ng system nila pag may double booking which I don't believe. Kasi pag sa airline na hindi "budget" , nalalaman nga nila kung may previous booking kang from another agent . Talagang tanggap lang sila ng tanggap, kasi nga naman pag refund nila, may kita pa rin cebupacific dahil dun sa cancellation charges. 2 months ago nga pala ito, i follow up ko na lang after 5 months para di ako masyadong mainis

**Hardright** · April 7th, 2009 08:45 AM

You don't have to wait for Cebu Pacific to credit you. Call the card company who issued your card and dispute the charge. Submit all documents (best if you got a letter confirming that Cebu Pac will credit you). Card company should credit you immediately. Some credit card companies wait for the merchant (Cebu Pac) to confirm the reversal before they give you the credit. Others give you the credit/reversal upfront.

**kenzie** · April 7th, 2009 09:44 AM

Originally Posted by totoybato

Talagang tanggap lang sila ng tanggap, kasi nga naman pag refund nila, may kita pa rin cebupacific dahil dun sa cancellation charges...

Absolutely right. That's a messed up system by design i would say .

Originally Posted by Hardright

You don't have to wait for Cebu Pacific to credit you. Call the card company who issued your card and dispute the charge. Submit all documents (best if you got a letter confirming that Cebu Pac will credit you). Card company should credit you immediately. Some credit card companies wait for the merchant (Cebu Pac) to confirm the reversal before they give you the credit. Others give you the credit/reversal upfront.

from experience i did dispute the charges with my credit card company BUT they told me that Cebu Pac should be the one to coordinate with them for confirmation of cancelation

.... on a down low agreement up by the two companies?

**dieselNUBI** · April 7th, 2009 07:38 PM

update lang.

till now wala pa. bummer

**boybi** · April 7th, 2009 08:44 PM

My refund from CebuPac took 6 months. I did not made any follow-ups with them because I had forgotten about the refund. I just noticed it in my credit card bill.

**OldSchoolHack** · April 11th, 2009 12:20 AM

OMG. Magpapa refund pa naman ako sa monday. Grabe pala sa Cebu Pacific. Patay ako nito. Sayang din 3K back and forth pa Manila-Cebu. Sana nag PAL na lang ako/kami.

**Hardright** · April 11th, 2009 05:20 PM

Originally Posted by kenzie

Absolutely right. That's a messed up system by design i would say .

from experience i did dispute the charges with my credit card company BUT they told me that Cebu Pac should be the one to coordinate with them for confirmation of cancelation

.... on a down low agreement up by the two companies?

Depends on the card company. I know some will wait for it to settle. Others give you the credit up front.