Casa crew using Client's rides

[ILuvDetailing]

Got this from NissanBayan

Perhaps Prestige Cars, Inc. majority owner Jose Alvarez is unaware that at least one of his sales people in the BMW local franchise brings home cars that have been brought to the casa for tune-up or for repair.

Unfortunately, one such car that was being, uh, test driven during the entire Holy Week, hit an immovable object and was a total wreck by the time the owner returned from a trip abroad Easter Monday.

Now, the Prestige branch has manfully admitted its mistake and has offered to replace the car. Here’s the problem though. It doesn’t have the same 3-series model on stock. It has an older model (read: a cheaper replacement) and then it has the 5-series (read: a more expensive replacement).

Meanwhile, Prestige isn’t saying what it’s going to do with its erring employee or whether, uhm, borrowing cars by employees is a common practice.

tsk tsk tsk...

[Bogeyman]

Bad, baaaaad Prestige!

Kung ako yung may-ari ng Prestige Cars, ibibigay ko na yung mas expensive na model, tapos yung balance idi-deduct ko sa payroll ng buong dealership branch na may kasalanan.

Nakakahiya sa kliyente.

[zeagle]

Ang hirap talaga mapagkatiwalaan ang ibang casa. Same thing happened to me last week. Buti na lang di nabangga. Ginawang service car ng Nissan Westgate car ko. They were suppose to bring it to the plant in Sta. Rosa from Westgate Filinvest. Ayun, according to my epass, car went muna to Sucat. On the way back from Sta. Rosa, instead of exiting at Filinvest, car exited at Susana Heights. Cguro kumain muna sa bulalohan sa San Pedro. Cguradong hinataw pa nila car ko kasi my fuel consumption went down to 5.9km/ltr from the usual 7.8-8.3km/ltr.

[nicolodeon]

Hay naku. I bet a good percentage of casa employees do this. Hindi lang nahuhuli.

[ILuvDetailing]

Haay, you'd be better of having your PMS done at your local gasoline station. Should they have a policy regarding this?

[Alpha_One]

Haay, you'd be better of having your PMS done at your local gasoline station. Should they have a policy regarding this?

If you're brave and skilled enough, DIY is much better!

[nicolodeon]

Should they have a policy regarding this?

Hmmm...ang alam ko mayron eh. Lahat ng casa, ang alam ko, have rules and policies regarding the use of client vehicles for their own personal use.

[hagiber]

May policies naman talaga yung mga casa... nakita ko before sa mga service bays, may mga signs na nakalagay na "We treat your car as if it's our own".... Mukhang tinotohanan nga nila yung sign hehehe....

[zechs]

hmm..i have a mechanic friend do the PMS for my ride. its done at a local gas station lang. much cheaper. and at least nababantayan ko. pag sa casa kasi, usually iwan na lang. and then pick up you ride or even the next day pa!

[odell]

tandaan nalang natin kung anu un last na tinakbo naten bago ipasok sa casa

[OTO]

have the fuel warning light blinking before bringing your car in for servicing. no service crew in his right mind will pay for gas on a free ride.

[2004lynxghia]

good suggestion sir odell..they can tamper with the odo though..

!*#$pu*#^^&*..this malpractice reeks of carelessness & deceit...!!

[van_wilder]

we at autohaus bmw are not allowed to drive BMWs... may assigned driver lang...

pero siyempre minsan kaduda duda pa rin sa lahat ng casa, kaya tama si odell check niyo yun mileage... kaso alam naman natin na ang casa kaya nila idisconnect yun odometer natin kaya bali-wala rin

[pissword]

ako naman nakabantay sa sasakyan ko pag PMS hehe.. laging 2 hours lang naman at hindi ko nakikitang inaalis dun hanggat d tapos...

[ILuvDetailing]

I hope it would be possible to monitor your ride in the casa, but unless you're allowed inside the service bay that wouldn't be possible... kahit may salamin ang daming kotseng nakaparada minsan nakaharang sa view mo.

[baiskee]

karma yan...

baka matagal nya na ginagawa kaya ayan... abusado eh.

[OTEP]

When I was still using the dealership for my maintenance, I did not dare to leave my unit with them.

Common practice na talaga iyan ever since. Na-diyaryo pa ang Isuzu dati kasi ginamit pambili ng pineapples sa Tagaytay ang Trooper ng isang client.

The dealer should resolve the situation in favor of the client. Because they are clearly at fault. If I were the client, I would not accept the cheaper car nor would I pay for the price difference of the more expensive unit.

[ILuvDetailing]

Common practice na talaga iyan ever since. Na-diyaryo pa ang Isuzu dati kasi ginamit pambili ng pineapples sa Tagaytay ang Trooper ng isang client.

grabe... parang ayaw ko na mag paservice sa casa.

[OTEP]

Buti nga hindi durian ang binili ng mga hayuf! hehehe.

[ILuvDetailing]

Teka anong nangyari sa Isuzu dealer na yan? Binayaran ba nila yung client kahit man lang sa gas?