Is it just me or are Caltex stations having serious service issues?

Not too long ago, we took the car to buy some groceries. When we came back to the parking area, the left rear tire was already flat. Seeing that there was a Caltex station nearby, I drove there hoping to fill up on air. But the attendant tells me that they'll be unable to fill my tire. Buti pa yung Shell and Flying V, 24/7 gumagana ang air pumps.