ryan,
yes the fx was old, but waht we were complaining to him was the scratches on the new tint they installed. and , when my gf called me to go there since they would not even touch the tint to assess the scratch, pag harap ko palang sa kanya mataas na agad boses nya sa akin... tama ba nataasan mo ng boses ang customer? kahit na complaint yung hinaharap nya dapat maayos sya makipagusap. nung napalitan na yung tint at pinatingnan ko ulit sa tauhanna Jess, nakita nya na wala na yung gasgas sa tint. even the way they cut the tint sa edges bakubaku, pinatabas ko na lang nga sa installer, i hve had cars retinted sa banawe before and di ganun ang gawa tulad sa kanila... at di pa ako tinaasan ng boses.