How do I claim for the real thrills reward in BPI? I have 30k points na. I don't even get notifications on the points I earned I think I have points that expired already because I don't even remember the last time I was able to claim

I like HSBC now because I get rebates, at least I see the amount of rebates that I get at masipag HSBC with their updates/text. What the heck happened to BPI? I used to be happy with their service but now, not so much.