Do not purchase any insurance from PEOPLE'S GENERAL INSURANCE!!!

[rackhound]

update - wala pa rin ang LOA. One month na claim ko at the end of this week.

[rackhound]

update - wala pa rin ang LOA. One month na claim ko at the end of this week.

[Altis2009]

Just want to share you my bad experience with People's General Insurace for my claims.
I purchased Altis 1.6G at Toyota Cabanatuan with in house People's General Insurace last October 2009. I have an agreement with the insurance company to settle my balance within 90days. January 9, 2010 I fully paid my insurance. I had an accident last March 12, 2010 and thinking of claiming on my insurance company. April 10, 2010 I went to Toyota Alabang to have my car repaired and process my claims.
I was able to submit all the requirements on April 14, 2010 to the insurance coordinator of Toyota Alabang and told me that she will inform me if my claims were already approved by Peoples's General Insurance.
I waited 2 weeks for approval, but thay have no updates. I went to Toyota Alabang to followup and they assisted me to talk to an insurance coordinator of People's General and they told me that I still have balance to pay(WTF!! I already fully paid my balance since January 9 and that time is already the month of April). I told them that I already fully paid my insurance, still they insisted that I still have a balance.. I just went home.. Again the following week I wen to Toyota Alabang and call People's General main office. They told me na "Sir naka hold pa yung approval kasi may balance pa kayo"(**** talaga!! hindi pa nila na update yung account ko!!). Yesterday 11AM May 20, 2010 I went again to Toyota Alabang and they assisted me to talk to People's General. Approved na daw e-fax na daw sa Toyota Alabang. I waited until 2PM but they were still not able to fax my approval. Tinawagan ko ulit sila ng 3PM at kinausap ko(galit na galit na talaga ako!! sabi ko hindi ako aalis dito sa Toyota Alabang hangang hindi nyo nai-fax yung approval ko!!). After 1 minute na fax yung approval ko!! Grabe!! kailangan pa bang magalit ang customer bago nila gawin yung trabaho nila?

I waited 5 weeks for my insurance claim approval and waited 4hours just to fax my approval!! After reading my bad experience at People's General Insurance, would you still get your car an insurance from them? It's up to you guys. Just sharing my experience!! I already made my decision, I will never get an insurance from them again!

[derf8666]

As I've always said, it's always better to get your insurance from an agent rather than inhouse/casa/direct. And casa, theyre not necessarily cheaper ha. An agent is someone you can count on when the need arises. Inhouse/casa/direct, they have employees rather than agents. And agents are technically better than employees. An employee will get his salary whether or not he serves you well. Agents will have to serve you well otherwise he loses your busniess and his livelihood.

[mark_t]

Insurance should always be sold by a agent. A licensed agent.

[jasperalegado]

Mga kababayan pag meron kayo problem sa Peoples General Insurance
why you dont visit their website www.peoplesgen.com.ph and post your problem their and chat the online personnel using Yahoo messenger. You can found some links for the online person.

The problem sometimes of the delayed claims if your Agency or agent did not paid the insurance company, but it does'nt mean that the Insurance company is not liable, as long as you have Official Receipt, and Please read the Contract on your policy.

If you are not covered with the certain coverage therefore the insurance is not liable to you.
See the following for Vehicle Coverage:

Loss and Damage aka LD - in case of Carnap or Self Damage
Own Damage aka OD - Carnap is not included
Excess Bodily Injury aka EBI - will help if your PA and TPL is not enough
Property Damage aka PD - if you damage the other others property
Personal Accident aka PA - if the drivers was accident or the
passenger if depends upon the no of covered PA
Third Party Liability aka TPL -if nakasagasa ka ng tao, huwag naman
sana
Passenger Liability aka PL - para sa pampasahero lang ito, kapag na
dedo pasahero mo
Pag totoo ang mga reklamo ninyo at hindi pinansin ng Insurance Company punta kayo sa Insurance Commission Address : 1071 United Nations Ave., Ermita Manila, Philippines Tel. (632) 5238461-70 visit website www.insurance.gov.ph

Maraming salamat huwag nakayong mandamay pa ng iba...

for claims concerned of peoples general insurance corporation you can email : claimspgic*yahoo.com or contact Tel. 5277611 up to 15

[jasperalegado]

Maganda naman sa Peoples General ako dito nalang ako.

[amorhiezl]

Last 2005 nakapag claim nako ng insurance sa People's General. Nawala yung reserve tire ko. Wala pang 1 week napalitan agad ang gulong ko. Di ko alam na ganito sila ngayon. Baka depende sa dealer? Kasi sa Citi Motors Makati ako nag claim. Mabilis naman pagprocess kaya wala ako reklamo. Depende rin siguro sa dealer or medyo naging madaya na sila kasi nga andami magcclaim ng insurance dahil na-Ondoy sila. Until now People's General pa rin gamit namin. Pangit na pala to...

Hindi po totoo yan,ahente po ako, marami na din po akong claims sa kanila, until now nabibigay namn po nila, ako po mismo ang nag-aasikaso, nasa follow up lang po ng ahente yun, me mga client po kasi ang gusto ura urada makuha ang claims nila,syempre the insurance need to investigate muna,kahit naman po siguro sila ang magbusiness ng insurance company ganun din gagawin nila.In fairness to peoples,lahat namn ng claims ko nakuha ko dun,within two months lang po..kung kilala nyo lang po ang meari ng peoples, napakabuti po nila, matulungin sa mga mahihirap at mga maysakit na tao..sila pa ang mag-oofer ng tulong syo.hndi ka hihindian o tatanggihan, makadiyos po sila..sana lang po magkarun ng patience sa processing ang mga client..ska bka naman po walang Acts of God ang pinainsured nila kaya hndi cla nakapgclaims. hwag po kayo mag-alala sa insurance nyo sa peoples.okey po yan.Thanx and God bless po sa inyo lahat...P.S.pacenxa na din po sa mga nagreklamo, sa hndi ko pagsang-ayon sa kanila.

[amorhiezl]

[quote=Altis2009;1478660]Just want to share you my bad experience with People's General Insurace for my claims.
I purchased Altis 1.6G at Toyota Cabanatuan with in house People's General Insurace last October 2009. I have an agreement with the insurance company to settle my balance within 90days. January 9, 2010 I fully paid my insurance. I had an accident last March 12, 2010 and thinking of claiming on my insurance company. April 10, 2010 I went to Toyota Alabang to have my car repaired and process my claims.
I was able to submit all the requirements on April 14, 2010 to the insurance coordinator of Toyota Alabang and told me that she will inform me if my claims were already approved by Peoples's General Insurance.
I waited 2 weeks for approval, but thay have no updates. I went to Toyota Alabang to followup and they assisted me to talk to an insurance coordinator of People's General and they told me that I still have balance to pay(WTF!! I already fully paid my balance since January 9 and that time is already the month of April). I told them that I already fully paid my insurance, still they insisted that I still have a balance.. I just went home.. Again the following week I wen to Toyota Alabang and call People's General main office. They told me na "Sir naka hold pa yung approval kasi may balance pa kayo"(**** talaga!! hindi pa nila na update yung account ko!!). Yesterday 11AM May 20, 2010 I went again to Toyota Alabang and they assisted me to talk to People's General. Approved na daw e-fax na daw sa Toyota Alabang. I waited until 2PM but they were still not able to fax my approval. Tinawagan ko ulit sila ng 3PM at kinausap ko(galit na galit na talaga ako!! sabi ko hindi ako aalis dito sa Toyota Alabang hangang hindi nyo nai-fax yung approval ko!!). After 1 minute na fax yung approval ko!! Grabe!! kailangan pa bang magalit ang customer bago nila gawin yung trabaho nila?

I waited 5 weeks for my insurance claim approval and waited 4hours just to fax my approval!! After reading my bad experience at People's General Insurance, would you still get your car an insurance from them? It's up to you guys. Just sharing my experience!! I already made my decision, I will never get an insurance from them again![/quote

mabilis na po yang 5weeks sir, at least nakapagclaims po tayo, me processing po kasi talaga.. at ang importante, hndi po sila fly by night insurance, nagbabayad pa rin po sila di ba? ANg madalas po kasi problema jan, yung mga dealers po hndi nila agad binabayad yung payment natin sa insur.co. kaya mas maganda po direkta nyo na po ang bayad nyo sa insur. Hndi lang po masabi ng peoples sa mga client yun dahil masisira ang Dealers.ayaw po nilang manira at saka po di baleng sila ang maging kawawa sa mga client...kung alam nyo lang po ang ginagawang kabutihan ng meari ng peoples sa mga taong mahihirap at mesakit, matulungin po sila at makaDiyos.I can prove it to you..thanx God bless...

[TechieN00b]

mabilis na po yang 5weeks sir, at least nakapagclaims po tayo, me processing po kasi talaga.. at ang importante, hndi po sila fly by night insurance, nagbabayad pa rin po sila di ba?

Well, if 5 weeks is fast for you, I WOULD NEVER buy an insurance from People's General.

In my experience in driving, I already ha my own share of accidents -- two to boot. I got reared. The first one, warak hanggang trunk lid . The scond one was a minor bumber repair.

In both cases, I got an LOA in 3 days MAX! Company's were Premiere and Fortune Insurance.

Currently with "Zurich" Insurance. Don;t know how fast they are but I do hope they don't take 5 weeks ;).

Anyways, ayos tong thread na ito ha, meron ding mga defenders. Mga joined date June (2010) and first post is to defend the insurance company. No offense ha, I prolly would do the same thing if I'm a broker... 'probably' .