BPI MS insurance problems.

[rhops]

Finally (after almost two weeks) had a glimpse of my LOA from BPI MS, this is after I submitted a feedback on their website. In fairness the feedback system was quite okay as the customer complaint guy did respond immediately.

Now the thing that pisses me off is that they say that the damage was not related (meaning that it occurred on different timelines) thus saying that the three major damage points should be treated separately and I had to shell out three times the deductible. So deductible is 2,335 x 3 so i had to shell out 7,000 PHP.

This is bulls**t I said. Who in their right mind would not claim insurance after extensive damage that happened to a car and just wait for another occurrence to have it repaired as well.

Bumper on passenger side detached (extensive damage on lower part), column (connected to the chassis) that supports the bracket holding the radiator was pushed back (probably upon hitting a lodge rock on the ground) thus misaligning the assembly and latching system including the front driver side fender. Driver side side mirror was hit by a concrete post prior it getting ditched on a muddy vacant lot. Running board would naturally be damaged and some scratches on the lower part of the door because of the gutter.

I just dont get it how do they come up with this. Maybe they're doing value engineering, but this is not the way to save on cost.


Anyway I had a "flowery" reply on their email re LOA and hoping that this matter would be over soon.

[Richard ryan]

Ako po as of 4 years. Wala naman problems sa claims thank god

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