Hi,
I'm a bit new here but I think "NOT to Ziebart".
I've been reading some negative feedbacks about Car Savers/Ziebart specially the one in Pasong Tamo but I still I gave it a try.
About 2 weeks ago I called them about my problem with my rack end. May leak kasi so nauubos yung ATF.
The receptionist let me talk to a guy na sabi nya supervisor daw dun. I talked to the guy he seemed ok. Sabi nya they will check the car first and see if they can overhaul it. if not and there are parts to be changed they will give you estimate and if you agree they will order the parts but you have to make down payment for the parts. Seemed fair deal to me. My car is a nissan exalta 2000 model and there is a nissan center just a few meters from ziebart so akala ko parts will not be a problem just in case there will be need for parts.
This morning I went to Ziebart Pasong Tamo and brought the car. The receptionist let me talked to a guy named Edwin. It seemed he's not the guy I talked with on the phone so sinabi ko sa kanya na may problem sa rack end ko and nag le leak yung ATF. I was asking for estimate kung gano katagal gagawin if i overhaul lang or if may papalitan na parts and if may idea ba sya around how much aabutin.
I can't believe when he told me na "hindi ko po alam kasi hindi pa kami nakakapag overhaul ng ganun at hindi pa rin kami nakakagawa ng ganun" la din daw sya idea sa price ng parts kasi hindi pa sila nakakapagpalit nun. It's just so difficult to believe kasi they've been bragging about this which I took from their ads.
CarSavers offers the most complete line of automotive mechanical, electrical, air-conditioning, underchassis, accident damage repair, and oven-baked painting services. From tune-ups to general overhauling, body repair and painting to computer box repairs -- you name it, we can do it! Our three decades of experience assures you of reliable, competitively priced, honest and expert service. All our jobs come with written guarantees.
So sabi ko 2 weeks ago tumawag ako sabi sa akin you're offering that service. So ask ko sya kung pwede ba tingnan namin yun car. So we went out dun sa parking sa harap in the middle of the day (past 11am). Pinaopen nya sa akin yung hood. Sinilip silip nya wala naman daw problem sa rackend. Sabi ko tumatagas yung ATF lagi sya nauubusan. So open nya yung lagayan ng ATF then sabi nya "meron pa naman ah". So sagot ko "kasi chinicheck ko sya everyday and nilalagyan ko kung kulang". So sabi ko try mo silipin yung ilalim. What I meant was makikita nya sa ground kung may tumatagas talaga kasi the car was parked there for about 10 minutes na din naman.
after a few minutes he got my key i try daw nila i lift so I waited for about 20 minutes. Then after that sinoli na nya sa akin yun key. ask ko sya kung ano na. sabi nya tawagan na lang daw nila ako for estimate. he did not mention anything kung ano problem or kung ano i chi check nila.
I'm not expecting any call though and even if they call parang nakakatakot na pagawa kasi mukhang ayaw naman talaga nila gawin. I don't know if it's because my car is already 10 years old na. nabasa ko kasi sa ibang forums that Ziebart Makati will just entertain you kapag bago at maganda car mo.
just sharing. sensya na it's a bit long.. just got carried away