Cebu Pacific 1peso fare to China ---- have a problem

[dieselNUBI]

Hi guys. i have a big big problem

i just recently purchased 5 tickets to china via online. for my soon to be wife, her brother, sister and mother. And me.

now my problem was i entered a wrong surname for her mother. i was later on that i found out that she was still using her maiden name in her passport. i type in their father's last name. btw, she has Chinese passport.

i called Cebu pacific to correct this, and they told me they couldn't edit the name anymore. And since this is a promo, non refundable sya.

so right now i have a ticket that doesnt match her passport.

???

[gildred]

Sir, Do you mean P1 only for the air ticket? Then just buy a new ticket for her.

[noc_manila]

Sir, Do you mean P1 only for the air ticket? Then just buy a new ticket for her.

HEHHEHE... no Sir 1 peso fare but pag commpute mo thousand din kase may mga charges & tax pa.. kaya medyo malaki din aabutin , kaka hinayang kung di na magagamit

[wildthing]

several options:

1) talk to the manager or boss. if they still don't give in, tell/threaten them that you are filling a complaint with the DTI - bawal and no refund policy lalo na kung reasonable ang complaint.

2) you can run a laywer's affidavit to contest that mistake in name reservation.

any of the two should work out.

[wildthing]

P1 pero you still pay for other airline charges...probably reach to P2000 to 4000 pa rin yan.

[gildred]

Wow..may catch pala iyang gimmick na iyan.. Akala ko yong travel tax lang ang dagdag bayad...Tapos yong ticket lang ang babayaran uli hindi na yong travel tax.

[HIFI]

Did you call their call center? 70-20-888.

They will charge you P1500 for the modification on each ticket.

[shadow]

they can do that....baka hinde lang alam ng nakausap mo...