Cebu Pacific 1peso fare to China ---- have a problem

**dieselNUBI** · October 12th, 2007 08:51 AM

Hi guys. i have a big big problem

i just recently purchased 5 tickets to china via online. for my soon to be wife, her brother, sister and mother. And me.

now my problem was i entered a wrong surname for her mother. i was later on that i found out that she was still using her maiden name in her passport. i type in their father's last name. btw, she has Chinese passport.

i called Cebu pacific to correct this, and they told me they couldn't edit the name anymore. And since this is a promo, non refundable sya.

so right now i have a ticket that doesnt match her passport.

???

**gildred** · October 12th, 2007 09:10 AM

Sir, Do you mean P1 only for the air ticket? Then just buy a new ticket for her.

**wildthing** · October 12th, 2007 09:13 AM

several options:

1) talk to the manager or boss. if they still don't give in, tell/threaten them that you are filling a complaint with the DTI - bawal and no refund policy lalo na kung reasonable ang complaint.

2) you can run a laywer's affidavit to contest that mistake in name reservation.

any of the two should work out.

**wildthing** · October 12th, 2007 09:14 AM

P1 pero you still pay for other airline charges...probably reach to P2000 to 4000 pa rin yan.

**noc_manila** · October 12th, 2007 09:20 AM

Originally Posted by gildred

Sir, Do you mean P1 only for the air ticket? Then just buy a new ticket for her.

HEHHEHE... no Sir 1 peso fare but pag commpute mo thousand din kase may mga charges & tax pa.. kaya medyo malaki din aabutin , kaka hinayang kung di na magagamit

**gildred** · October 12th, 2007 09:21 AM

Wow..may catch pala iyang gimmick na iyan.. Akala ko yong travel tax lang ang dagdag bayad...Tapos yong ticket lang ang babayaran uli hindi na yong travel tax.

**HIFI** · October 12th, 2007 09:28 AM

Did you call their call center? 70-20-888.

They will charge you P1500 for the modification on each ticket.

**shadow** · October 12th, 2007 11:22 AM

they can do that....baka hinde lang alam ng nakausap mo...

**oldblue** · October 12th, 2007 02:41 PM

racket hehehe

-

san kayo pupunta sa shanghai? ok ba klima ngaun dun gusto namin kasi pumunta

**dieselNUBI** · October 12th, 2007 10:58 PM

1peso plus taxes amounting to P4,+++.

since its a promo. non refundable daw.
and i called their hotline. 7020888. only flight schedule, time, date could be changed. Names cannot. (non-transferable)

well one solution ive come up with is she will present an ID with her surname as the same with the ticket.

un nga lang, still not the same surname with the passport.

cebu pacific will probably let her check in. im not so worried about that

but upon reaching china, upon reaching chinese immigration... that's what im worried about.

btw, she will carry chinese passport.