Very Bad Experience with Toyota Quezon Avenue!

**wowee123** · August 31st, 2013 12:46 AM

Just want to share my very bad experience with Toyota Quezon Avenue. I had my car serviced with them (body repair). When i picked up my car, nakita ko naubos ang gas and tumaas ang odometer, meaning ginamit nila ang kotse ko. there's no reason for them to use or even drive test the car because body repair yung ginawa nila. what's worse, ang daming scratches sa interior ng kotse. They refused to take responsibility. And when I complained, pinagtataguan pa ako ng mga managers - both Service and Customer Relations Managers. What a very lousy service. Of course, wala na silang pakialam dahil kumita na sila nung binentahan nila ako ng kotse! Will definitely not recommend buying Toyota. Importante ang aftersales service. Obviously, they cannot provide good aftersales service. Bumili ka na nga sa kanila, niloko ka pa! Magaling lang sila sa bentahan. Pag may problema, wala na silang pakialam!

**e2romo** · August 31st, 2013 12:55 AM

Mukhang may bad reputation talaga Quezon Avenue, daming nagrereklamo sa iba't ibang CASA. Mapa-Honda, Mitsubishi, Hyundai, ngayon naman Toyota.

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**jresperanza** · August 31st, 2013 02:27 AM

Originally Posted by wowee123

Just want to share my very bad experience with Toyota Quezon Avenue. I had my car serviced with them (body repair). When i picked up my car, nakita ko naubos ang gas and tumaas ang odometer, meaning ginamit nila ang kotse ko. there's no reason for them to use or even drive test the car because body repair yung ginawa nila. what's worse, ang daming scratches sa interior ng kotse. They refused to take responsibility. And when I complained, pinagtataguan pa ako ng mga managers - both Service and Customer Relations Managers. What a very lousy service. Of course, wala na silang pakialam dahil kumita na sila nung binentahan nila ako ng kotse! Will definitely not recommend buying Toyota. Importante ang aftersales service. Obviously, they cannot provide good aftersales service. Bumili ka na nga sa kanila, niloko ka pa! Magaling lang sila sa bentahan. Pag may problema, wala na silang pakialam!

joined aug 2013 with one (1) post only, user comment not credible

**vinj** · August 31st, 2013 02:39 AM

Originally Posted by jresperanza

joined aug 2013 with one (1) post only, user comment not credible

Actually, Ive been reading complaints on TQA since the kotse.com days. Meron din ilan dito sa tsikot some years back.

**ocean explorer** · August 31st, 2013 07:02 AM

Originally Posted by wowee123

Just want to share my very bad experience with Toyota Quezon Avenue. I had my car serviced with them (body repair). When i picked up my car, nakita ko naubos ang gas and tumaas ang odometer, meaning ginamit nila ang kotse ko. there's no reason for them to use or even drive test the car because body repair yung ginawa nila. what's worse, ang daming scratches sa interior ng kotse. They refused to take responsibility. And when I complained, pinagtataguan pa ako ng mga managers - both Service and Customer Relations Managers. What a very lousy service. Of course, wala na silang pakialam dahil kumita na sila nung binentahan nila ako ng kotse! Will definitely not recommend buying Toyota. Importante ang aftersales service. Obviously, they cannot provide good aftersales service. Bumili ka na nga sa kanila, niloko ka pa! Magaling lang sila sa bentahan. Pag may problema, wala na silang pakialam!

sana hindi mo inilabas yung kotse mo, kasi normally before they accept it for service, they check it, minsan kinukunan pa ng picture yung kabuuan ng unit para kapag kinuha mo na at my complaint ka, may ebidens'ya sila na ganon ang hitsura ng kotse mo when you bring it, maraming case na ganyan, kahit saang casa of any brand, at saka mostly hindi sa casa ginagawa yan, kasi insurance na ang magpapagawa, so, sabi lang nila yon na doon gagawin, pero, they bring it to other place na kung saan sila makakamura, sasabihin nila ganito ang estimate, pero hindi yon ang actual, business yan, s'yempre hindi sila magpapalugi... sorry for your bad experience...

**_Cathy_** · August 31st, 2013 10:04 AM

Sir, I highly recommend Toyota Pasig. I'm very happy with their service. I trust that casa so much that I leave my car there for 2 or 3 days when I don't have time to pick it up. I also have a habit of not letting my tank go beyond 1/2 so when I leave it at the casa, the fuel gauge doesn't go down that much even if some of my warranty claims needed a test drive. Any parts that they change iniiwan nila sa loob ng auto kaya alam mo napaltan. Just establish a good relationship with your new service advisor so you are sure that he will take care of your car.

**wilcats** · August 31st, 2013 10:17 AM

Originally Posted by wowee123

Just want to share my very bad experience with Toyota Quezon Avenue. I had my car serviced with them (body repair). When i picked up my car, nakita ko naubos ang gas and tumaas ang odometer, meaning ginamit nila ang kotse ko. there's no reason for them to use or even drive test the car because body repair yung ginawa nila. what's worse, ang daming scratches sa interior ng kotse. They refused to take responsibility. And when I complained, pinagtataguan pa ako ng mga managers - both Service and Customer Relations Managers. What a very lousy service. Of course, wala na silang pakialam dahil kumita na sila nung binentahan nila ako ng kotse! Will definitely not recommend buying Toyota. Importante ang aftersales service. Obviously, they cannot provide good aftersales service. Bumili ka na nga sa kanila, niloko ka pa! Magaling lang sila sa bentahan. Pag may problema, wala na silang pakialam!

hmmmm.. sa tingin ko dito sir, hiwalaya yung body repair center nila from the casa itself. Yun ibang casa kasi ganon since di kasya lahat sa are ng dealership. Baka ayun natraffic pa kaya naubos gas mo at barumbado pa un nagdala ng unit nyo don... Well di lang naman Toyota ang ganyan, marami ring ibang dealerships na ganyan. Sorry for your bad experience.

**TheGreenThing** · August 31st, 2013 11:19 AM

Gag() yung SA jan.. Forgot his name.. Bumibili ako ng fortuner tapos humihibgi ng extra 10k pang gawa daw ng mga document na galing recto!! Wtf?! Nag back out ako.. Sa toyota alabang na lang ako.. Very professional & dame freebies & so far, walang sira or defect si fortuner

**crazy_boy** · August 31st, 2013 11:28 AM

Originally Posted by TheGreenThing

Gag() yung SA jan.. Forgot his name.. Bumibili ako ng fortuner tapos humihibgi ng extra 10k pang gawa daw ng mga document na galing recto!! Wtf?! Nag back out ako.. Sa toyota alabang na lang ako.. Very professional & dame freebies & so far, walang sira or defect si fortuner

Anong documents daw yun? OR CR na galing recto? Ano yung binenta, carnapped or smuggled? Hehe

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**TheGreenThing** · August 31st, 2013 11:31 AM

No mga public documents like tax identification number(TIN), etc..
Naalala ko na pangalan niya.. Hahaha.. Hinanap ko sa inbox ko!! & the worst thing he told me na wag daw sasabihin kahit kanino... Fcuking loser!