Share your CASA Experience

[_Qwerty_]

nagpa 5K ako nung Saturday.. nag upgrade ako from Mineral to Fully Synthetic Oil, I specified 3 Liters.. nung nailagay na yung 3 lata eh tinawag ako nung service advisor ko.. pinakita nya sa akin yung oil level, kulang nang mga 1 centimeter sa oil stick, so that means kulang yung 3 Liters, sabi ko eh bakit nung 1K ko 3L lang nilagay mo? eh dinagdagan daw nya kasi may mga natitira daw na mineral oil, pero since synthetic oil daw, wala daw silang tirang ganon, so napilitan na akong kumuha pa nang 1 pang lata, mga 1/4 lang nailagay nya then binigay na sa akin yung sobra, 3.2L daw ang oil nang 1.5. Pina swap ko din yung isang gulong ko sa spare kasi may tama yung isa kong gulong nawala yung clip sa rim, pang wheel balance daw yun, siguro nung isang beses ako nagpark tumama sa gutter, so pina swap ko yung spare ko. Overall, I paid Php2,7xx.xx sa 5K PMS ko.

Eto pa isang kwento, we went to Kalayaan Laguna yesterday (Sunday), nag lunch kami sa isang resto don, tapos nung papaalis na kami papuntang Caliraya, eh ayaw nang bumukas nung aircon ko sa likod, wala nang lumalabas, pero yung aircon sa harap eh ok naman. So ni OFF ko na lang then I took it sa CASA kaninang umaga, ang first assessment nang SA eh electrical daw. Eh ang problema ang haba daw nang pila, so I have to leave our avanza there, sabi tatawagan daw ako today kung anong findings nang electrician, kaso di naman tumawag, nakalimutan ko na ring tawagan, kaya bukas ko pa malalaman kung anong nangyari.

Toyota Shaw nga pala CASA ko.

[jaspi11]

pwede kayang ilabas itong topic na to dun sa pwedeng me-view ng lahat?

[mazdamazda]

Try Toyota Shaw-Ortigas... mas ok ang service dun.

__________________

bigbigcar.com Review: Toyota Avanza 1.5G

[tidus1203]

For Toyota, sa Balintawak ako lagi. Good service, mabilis, and madaling kausap. Pwede pa ako pumuntang SM North or Trinoma while waiting for them to finish up with the car .

For Honda, Quezon Avenue ako. Also good service, and madlaing kausap. Pero I try to do my PMS on weekdays para mas konting tao since ito ata dinadaluhan ng Honda owners kasi yung nga ok talaga dito. 2nd choice is Kalookan kung dami talagang tao sa Quezon Ave.

[s_quilicot]

bad expirienc din sa toyota ortigas ..

[mazdamazda]

bad expirienc din sa toyota ortigas ..

Well... that's the reason why I have stopped patronizing Toyota casas after the warranty expired.

[scubapro]

pagpapasahan ka kung sino-sino....

they cannot even answer my query intelligently...

simple lang tanong ko... kung may fluid type shock absorber for Hi Ace Commuter?

combi gas fluid daw...!!!!,,,,, designed for gas shock only!!!!!!, mayron units lumabas from TMP na gas type...., mayroon din daw fluid type!!!!!!!

to order the fluid shocks...

2 days waiting time,.... 50% deposit... eeehhh..mali pala.... 70% deposit required pala,,,,,,

moronic employees....

CASA?... you can guess it.....

[kumagbehota]

hehehhe, kaya nga pag me nakikita ako sa selling ng "casa maintained"....


DUH.... hehehhehe.....

[XTO]

isa pang tip: if you're not really into casa maintenance after the warranty. better to have it serviced by your preferred shop 1 PMS before warranty expires, ako, since the last free labor then was at 10,000 kms. i only bring my unit at 1.5K and 5K PMS. mahirap na pwede gawan ng magic or pag may naloko after the free labor, laki tsansa yari ka na pag balik mo...

[Eypeeyu]

For Toyota, sa Balintawak ako lagi. Good service, mabilis, and madaling kausap. Pwede pa ako pumuntang SM North or Trinoma while waiting for them to finish up with the car .

sir tidus1203, so far TYT Balintawak pa lang ang nasubukan ko.... dun sa isa pang Balitawak... after pa ng Clover Leaf papuntang Monumento...

Share ko lang din experience ko... OK naman ang service nung 1km PMS ko... may special lane sila sa 1km at 5km PMS , hiwalay sa normal service, kaya madali ang pila (cjange oil lang/filter lang kasi). Sana ganun din sa 5km PMS
ko

[Cobalt Blue]

Nakakainis ung CASA ng Mitsubishi Fiarview. 25k check up ng lancer ng pinsan ko tapos ang oil binigay nila apat pero tatlo lang ginamit. Tapos every 3 hours may break we started at 9 natapos ng 5 pm imagine di kami maka labas no lunch kami nung araw na un simple lang namang ginawa check breaks balancing oil change mabagal ang service nila at may mass pa sila nun kaya ung kotse naka tenga lang doon tapos ang bill is 9k ang mahal ng labor is 3k inabot grabe talaga casa

[puroy]

my first casa experienced was at tyt otis. ang 1K and 5K pms nila nasa quick service (quicky tuloy naiisip ko..=P). had my 1K pms and it only took 1.5 hours. I make sure na 3 liters lang na mineral oil ginamit as indicated sa manual ng avanza. tapos nung sinubaybayan ko yung pag-change oil and filter nila. dinagdagan din nila yung coolant reserved (although parang water lang nilagay). then punas punas sa engine bay. yung pamunas ata nila parang may langis or tire black. after that may nag-QC, check nya lahat from oil level, ps level yung mga takip ng oil, break and other liquids. then start nya engine to check the lights. tapos diretso na sya sa wash area for carwash and vacuum. total bill ko i think was 1+++K. although free yung labor, kaso may duda me doon sa list na ginawa. (brake, clutch and suspension check) in which di naman talaga nila ginawa.

sa 5K kaya magkano average na gastos?

[av8or5]

isa pang tip: if you're not really into casa maintenance after the warranty. better to have it serviced by your preferred shop 1 PMS before warranty expires, ako, since the last free labor then was at 10,000 kms. i only bring my unit at 1.5K and 5K PMS. mahirap na pwede gawan ng magic or pag may naloko after the free labor, laki tsansa yari ka na pag balik mo...

sir, yung first two PMS ninyo po i assume libre lang ang labor charge nila, pero..hindi pa rin po tapos ng warranty period ng car ninyo..most of the time..warranty of new cars are 3 years, some 4-5 years. I still suggest you bring it in sa casa for at least the remainder of your warranty period so they wouldnt give you a lot of excuses if the cars goes bad within the warranty period. although i just recently had my 5K PMS last weekend, and i agree that sometimes having it done outside in a reputable service station is better than/cheaper than having it done sa casa, but then again, why to we go back, i guess because the car is still under warranty. anyhow, just like another post here mentioned, iba iba ang mga rates ng mga casa on the same scheduled PMS, which is weird. (i.e., charging too much oil when in fact nakalagay sa manual is less than was charged; iba ibang misc. fees; even the cost of any filters are different per dealer). Our club already started a thread on PMS cost and feedback, and the output is very suprising.

[sherwintommy]

ako i befriend the SA sa casa ...kaya everytime i take my auto sa casa for the PMS..sulit sa service...hehehehe..yan ang secret...konting langis lang para alagaan ang unit mo....pag sinungitan mo kasi...hala..baka kung ano pa gawin sa auto pag pasok sa casa.......peace

[XTO]

sir, yung first two PMS ninyo po i assume libre lang ang labor charge nila, pero..hindi pa rin po tapos ng warranty period ng car ninyo..most of the time..warranty of new cars are 3 years, some 4-5 years. I still suggest you bring it in sa casa for at least the remainder of your warranty period so they wouldnt give you a lot of excuses if the cars goes bad within the warranty period. although i just recently had my 5K PMS last weekend, and i agree that sometimes having it done outside in a reputable service station is better than/cheaper than having it done sa casa, but then again, why to we go back, i guess because the car is still under warranty. anyhow, just like another post here mentioned, iba iba ang mga rates ng mga casa on the same scheduled PMS, which is weird. (i.e., charging too much oil when in fact nakalagay sa manual is less than was charged; iba ibang misc. fees; even the cost of any filters are different per dealer). Our club already started a thread on PMS cost and feedback, and the output is very suprising.

i would definitely do the same sir had my unit was covered by a 3 or 5 yrs warranty period. unluckily, during those years (2001) isuzu only offers 2 years warranty or 50,000 kms whichever comes first so i decided not to bring it to them on the 15,000th kms. more than 2 years na at malaki laki na rin when they quoted me sa mga papalitan.

[av8or5]

ako i befriend the SA sa casa ...kaya everytime i take my auto sa casa for the PMS..sulit sa service...hehehehe..yan ang secret...konting langis lang para alagaan ang unit mo....pag sinungitan mo kasi...hala..baka kung ano pa gawin sa auto pag pasok sa casa.......peace

totally agree with you sir. likewise..i do the same..smile and smile eventhough alam ko mali sila...last saturday..everytime the sA sees me, he always apologize and makes followup if tapos na ang car ko..ako naman..nag thank you lang eventhough alam ko its taking too long.

i would definitely do the same sir had my unit was covered by a 3 or 5 yrs warranty period. unluckily, during those years (2001) isuzu only offers 2 years warranty or 50,000 kms whichever comes first so i decided not to bring it to them on the 15,000th kms. more than 2 years na at malaki laki na rin when they quoted me sa mga papalitan.

understand you perfectly sir...

[Bogeyman]

Wala naman akong masamang experience sa casa, except their high prices. After every PMS pa nga, they'd call me the next day just to check up on the vehicle. And when I availed of their collision repair service through insurance, they threw in free undercoating. But one thing I didn't like about them is their policy of barring customers from the service bay, so hinintay ko lang matapos yung warranty ko, then I'm off to third-party shops like Speedyfix.

There is one thing I miss about having the PMS at the casa: being able to freely tinker with their showroom displays, without having to pose as a potential buyer, while my car is being serviced.

[kumagbehota]

tama ako din ganun, shempre kada punta ko sa casa, deretcho na sa showroom dahil wala na naman ako magagawa dun sa oto since naka pila pa, so ayun papanggap na buyer, tanong tanong pa ako sa mga features ng mga oto wala naman ako pambili, tapos isang beses inoofferan ako ng innova, sige nga sa isip ko mag papa sales talk ako, gulat ako dun sa tao, higit kalahati sa sinabi nya mali... nakakahiya... "ito ho ang E ng Innova namin yan po pinamurang klase nyan", "me ABS na din po ang G namin", "pareho lang po ng makina ang fortuner at innova"... hehehhee yung huli pede ko na palagpasin kasi half-true din naman,

[Gumusut_Amige]

laking tulong talaga kung kakilala mo ang SA. minsan nga yung SA na mismo ang kumukuha ng car sa bahay at sya na rin magbabalik (hindi pa kasi masyadong marunong magdrive si wifey). pwedeng sabihin din sa SA na kung di kailangan talaga ay dapat hwag ng isama sa computation o pwede naman na may gagawin na di na kasama sa pms mo w/o extra charge (nagawa sa akin ito nuong naghigpit sila ng mga bolts sa under chassis). wala naman problema kung babantayan dito habang ginagawa oto mo.

sa toyota Baguio at Dagupan ay iisa ang may-ari... yung nagmamanage dito sa Baguio ay batchmate ko sa slu. kaya nung nakita ko sya pakilala agad ako hehehe... baka magbigay ng discount bigla. sabi nga "kung di maganda serbisyo namin sabihin mo ha"... kaya nga noong sinabi kong hindi kami tinawagan nung dumating ang order namin na parts ay tinawag agad yung tao nya at pinag explain. kasi naman sila ang nagsabi na "tatawagan na lang kami kung dumating na order nyo".

doon sa presyong casa... sabi nya standard daw yung ganong singil. another 3-months to go sa warranty and will be visiting soon my own pick na car service station.

[juanarodriguez]

Haaayyyy naku bad experience sa casa yesterday....
http://tsikot.yehey.com/forums/showt...=1#post1145393

mag-ingat sa manlolokong employee/s sa loob ng casa....