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  1. Join Date
    Sep 2007
    Posts
    33
    #1
    Good day to all you innova users...

    I will appreciate any help and suggestions right now for i am very desperate to have all possible answers. i know that a lot of you innova owners are very happy with your ride and who would not be... before we got our innova, we saw that my sister in law was very happy on the performance with their innova G diesel 2005. Me and my wife really gave it a lot of thought if we should get an innova or a Carens but because we saw that a lot of people are buying an innova so we decided to get one. at first we were so happy but after just 700km ODO meter reading then we saw Black smoke....

    yun na ang start ng problem. We bought a brand new car for the reason that ayaw namin ng problems speciallly since we do have 2 daughters and we wanted a ride that we don't have to worry. but ever since the smoke came out... no exaggeration but Talo pa namen ang bus sa edsa!!!! kung matiyempuhan lang kami sa makati na nanghuhuli ng mga deisel e i'm am pretty sure e HULI kami.... to think that we bought our innova just last april 2008.

    After our 1st 1000km check up here are the list of what they did with our innova:

    1. 1000km check up- the usual check up and change oil but they had to rev the engine as per factory SOP to remove carbon deposits

    2. 1375km- we went back to show that there is still black smoke... what they did is rev the engine and re-programm the ECU and told me to observe nalang daw coz wala naman lumalabas na problems sa computer nila

    3. 1680km- went back again and according to casa that they will replaced the fuel injectors and ECU as per recommendation of TMP. They did replaced evrything but....

    4. At present (aug 25,2008) 1800km ODO meter reading- ganun padin at mausok padin i told them that mausok padin and i was advice that baka daw and problem is sa turbo system na ng oto....

    I can see that my service advisor and now service manager is doing everything by the book to solve my innova problems. I am just hoping that ma-solve nila in gods time....

    If anybody reads this, please let me know if you have friends na naayos yung usok ng innova nila and i am more than willing to hear what they did.

    i believe that this maybe an isoloted case as yun din and sinasabi ng casa.

    I will appreciate any suggestions..

    Thanks in advance!

    Din

  2. Join Date
    Jan 2008
    Posts
    31
    #2
    hi,

    as for my opinion its better to get a new innova replacement under your warranty. it is very uncomfortable to drive when you purchased a new car and then suddenly you have a problem in early stage.

    it is not your fault, probably its a manufacturer defects which is 1 in a million as they maybe checked the engine by batch and randomly.

    hope this will help...

  3. Join Date
    Nov 2007
    Posts
    2,442
    #3
    lemon tree nanaman??? me warranty pa yan pero sori for that bro...

  4. Join Date
    Aug 2006
    Posts
    2,320
    #4
    sorry double post

  5. Join Date
    Aug 2006
    Posts
    2,320
    #5
    Saang dealer ba yan?

  6. Join Date
    Jul 2008
    Posts
    14
    #6
    Yours is a sad story. Unbelievable. You're in a position where you can (from a legal standpoint) demand a complete replacement for your unit, if the situation proves that there is indeed an inherent factory defect with the engine. I am no lawyer, but you have the right to consumer rights' protection. By contract, toyota warrants its products. I suggest that, if all else fails (with all the remedies of the casa on your engine), that you take up the service of a legal counsel and take appropriate legal action. Toyota will not risk a blown-up media hype of their products' defects thru a legal battle. They're too smart for that. You can even demand for compensation para sa mga naging abala sa iyo. You don't deserve anything that has happened. Good luck to you and please do keep us posted.by the way, i just got an innova E diesel matic july 2007 model last week. it's a year-old and has run 15t kms so far. Paid P760k for it and now i'm getting nervous. hehehe. Seriously thou, it's good there's still 2years warranty for me. So far, no problem at all with my unit. Take care.

  7. Join Date
    Sep 2007
    Posts
    33
    #7
    Quote Originally Posted by mumsky View Post
    Yours is a sad story. Unbelievable. You're in a position where you can (from a legal standpoint) demand a complete replacement for your unit, if the situation proves that there is indeed an inherent factory defect with the engine. I am no lawyer, but you have the right to consumer rights' protection. By contract, toyota warrants its products. I suggest that, if all else fails (with all the remedies of the casa on your engine), that you take up the service of a legal counsel and take appropriate legal action. Toyota will not risk a blown-up media hype of their products' defects thru a legal battle. They're too smart for that. You can even demand for compensation para sa mga naging abala sa iyo. You don't deserve anything that has happened. Good luck to you and please do keep us posted.by the way, i just got an innova E diesel matic july 2007 model last week. it's a year-old and has run 15t kms so far. Paid P760k for it and now i'm getting nervous. hehehe. Seriously thou, it's good there's still 2years warranty for me. So far, no problem at all with my unit. Take care.

    Mumsky thanks for your message. For your advice i will definitely try my best to have the unit/ engine replace if possible. Mahirap lang talaga at hustle lang tapos brand new pa. Sad pa nito is we made a 10,000 downpayment to a 2nd hand innova G 2006 model and decided to forfeit the money and get a new and model..... tapos eto pa at mas proprobelamhin pa namen mag asawa.

    Well i know naman na most likely tinamaan lang kami at nakuha namen e lemon. Good luck sa ride mo and hope this wont be a problem sainyo.

    I'll just keep you posted.... right now i'll be going out and i'll look for a place were i can rev the engine 20x (as advice) to remove deposits. sana nga excess deposits lang yun. Haaaayyyyy sayang sa diesel!!!! i'll observe it again after.....

    Ingat mga brod!

    Din

  8. Join Date
    Sep 2007
    Posts
    33
    #8
    mga bro thanks sa mga advice and for the messages. We bought the unit here samay Toyota ortigas pero duon rin nabile ng sister in law ko yung sakanya and so far wala naman problem. Siguro nga na-bingo lang kami. When i read the other post of some of our fellow innova users e mayroon din the same yung problems such as mine although after emailing them, they don't reply. Maybe naayos na yung unit nila or pinabayaan nalang nila.

    As much as i would like them to replace the unit, i believe that only BMW replaces their cars once found to be deffective. Not unless may recall pero alam ko they will try to fix everything that is why may 3 year warranty period sila. Sobrang abala lang at hustle lang talaga. The only request lang is to give us a service unit muna if tatagal sa kanila yung innova ko coz alam ko pagaaralan nila ng maige yan.

    To other fellow innova diesel users baka naman may kilala kayo the same ang symptoms nung innova nila at na-repair naman. I hope you can give me some alternative.

    As of now i already told my service manager na mausok padin after palitan ng fuel injector at EGR last week.I asked them if immediately ba mawawala yung usok? or do we need to rev the engine again to remove excess carbon prior to replacement of parts. Do i need to break in the car again and run it around 150kph just to remove carbon deposits. When we got our unit, the next day we went to Dau and tagaytay just to beak in our innova. I only run it at 120kph max muna. Although yung innova ng sister in law ko when we use it out of town e we usually run in at a speed of 150-165kph. I don't really know now if it is the break in period or lemon lang talaga.

    Anyway if there are any feedback or suggestions lalo na sa mga nasa innova club.... most likely madami kayong alam sa innova.

    Thanks again!

    Din

  9. Join Date
    Jun 2008
    Posts
    45
    #9
    Quote Originally Posted by dindy View Post
    mga bro thanks sa mga advice and for the messages. We bought the unit here samay Toyota ortigas pero duon rin nabile ng sister in law ko yung sakanya and so far wala naman problem. Siguro nga na-bingo lang kami. When i read the other post of some of our fellow innova users e mayroon din the same yung problems such as mine although after emailing them, they don't reply. Maybe naayos na yung unit nila or pinabayaan nalang nila.

    As much as i would like them to replace the unit, i believe that only BMW replaces their cars once found to be deffective. Not unless may recall pero alam ko they will try to fix everything that is why may 3 year warranty period sila. Sobrang abala lang at hustle lang talaga. The only request lang is to give us a service unit muna if tatagal sa kanila yung innova ko coz alam ko pagaaralan nila ng maige yan.

    To other fellow innova diesel users baka naman may kilala kayo the same ang symptoms nung innova nila at na-repair naman. I hope you can give me some alternative.

    As of now i already told my service manager na mausok padin after palitan ng fuel injector at EGR last week.I asked them if immediately ba mawawala yung usok? or do we need to rev the engine again to remove excess carbon prior to replacement of parts. Do i need to break in the car again and run it around 150kph just to remove carbon deposits. When we got our unit, the next day we went to Dau and tagaytay just to beak in our innova. I only run it at 120kph max muna. Although yung innova ng sister in law ko when we use it out of town e we usually run in at a speed of 150-165kph. I don't really know now if it is the break in period or lemon lang talaga.

    Anyway if there are any feedback or suggestions lalo na sa mga nasa innova club.... most likely madami kayong alam sa innova.

    Thanks again!

    Din
    Hi dindy,

    I don't have suggestions. I am here kasi my family and I are really disturbed by this same problem. Naghahanap ako ng karamay sa problemang ito. Ours is a 2.5 Fortuner. It's really sad. Really.

    In fact, dindy, lahat po ng mga pinagawa sayo, yun din ang pinagawa sa amin. Pati yung mga pinalitan po sa unit niyo, yun din ang mga pinalitan sa unit namin. My comment: sayang ang fuel natin. Sayang ang oras natin. Nag-aksaya lang talaga tayo. And I'm inclined to believe that everything will end up to just one solution -- either ECU replacement or UNIT replacement. My family and I WANT the UNIT replacement.

    I am bothered by one more thing:
    Thanks this forum, I have learned of three (3) owners na ganito rin ang problema (including you). All three cases pertain to Innova units. BUT ours is a Fortuner. So.. ang daming pumapasok sa isip ko with regards to how our unit was produced. I'm hoping na nagkakamali lang ako.

    For you to test the validity of my case, member po ako ng Fortuner Club Philippines. I had our Fortuner's case presented there... And I believe that my dad and Sgt. Pepper (a member here, also an Innova owner na ganito ang problem) will meet on August 29, Friday. May appointment sa casa para ipaayos itong problem na ito.

    On second thought, meron po pala akong suggestion: let us not waste our fuel sa pag-alis ng carbon deposits (kuno). It's a waste. As in waste. Waste.

    God bless.

  10. Join Date
    Jun 2008
    Posts
    45
    #10
    Edit: Bakit ganon, everytime I reply palaging double post? Apologies.

  11. Join Date
    May 2007
    Posts
    2,127
    #11
    Quote Originally Posted by dindy View Post
    mga bro thanks sa mga advice and for the messages. We bought the unit here samay Toyota ortigas pero duon rin nabile ng sister in law ko yung sakanya and so far wala naman problem. Siguro nga na-bingo lang kami. When i read the other post of some of our fellow innova users e mayroon din the same yung problems such as mine although after emailing them, they don't reply. Maybe naayos na yung unit nila or pinabayaan nalang nila.

    As much as i would like them to replace the unit, i believe that only BMW replaces their cars once found to be deffective. Not unless may recall pero alam ko they will try to fix everything that is why may 3 year warranty period sila. Sobrang abala lang at hustle lang talaga. The only request lang is to give us a service unit muna if tatagal sa kanila yung innova ko coz alam ko pagaaralan nila ng maige yan.

    To other fellow innova diesel users baka naman may kilala kayo the same ang symptoms nung innova nila at na-repair naman. I hope you can give me some alternative.

    As of now i already told my service manager na mausok padin after palitan ng fuel injector at EGR last week.I asked them if immediately ba mawawala yung usok? or do we need to rev the engine again to remove excess carbon prior to replacement of parts. Do i need to break in the car again and run it around 150kph just to remove carbon deposits. When we got our unit, the next day we went to Dau and tagaytay just to beak in our innova. I only run it at 120kph max muna. Although yung innova ng sister in law ko when we use it out of town e we usually run in at a speed of 150-165kph. I don't really know now if it is the break in period or lemon lang talaga.

    Anyway if there are any feedback or suggestions lalo na sa mga nasa innova club.... most likely madami kayong alam sa innova.

    Thanks again!

    Din
    di po kaya dahil sa pagkaka break-in nyo sir kaya umusok? sa pagkakaalam ko po kasi... pag bago pa unit, 80-90kph lang dapat takbo pag break-in... di kaya napwersa ung engine nya kaya umusok?

    if you have the time on sat., baka pwede pong sumaglit kayo sa EB ng Innova Club so you can ask the members regarding their personal experiences sa unit nila... marami po kaming members na D4d ang variant.

  12. Join Date
    Oct 2008
    Posts
    8
    #12
    hi,
    I am from india and own a toyota innova d4d 2.4L, I have been experiencing Black smoke from the exhaust right from when i completed 5000 KMS.. The delaer blames it on dirty or adultrated Diesel but i doubt it, i have been filling diesel from various petrol bunks, over a long period of time ,one other thing is not to use hi-speed diesel i've been using NORMAL diesel.

    So i went back to the dealership requesting them to do something abt it.. here are the list of procedures carried out under warranty till date.. i've been having this problem for over a year now..

    1) after notifing them abt the problem the first thing they did was to clean the injectors.. after a 1000 kms the problem reappeared.

    2. After cleaning the injectors they Re-mapped the ECM. but again the problem reappered.

    3. After following the two steps above they changed the catalytic converter and recleaned the injectors.

    4. After abt 2000 - 3000 kms the problem has reappered.

    5. Currently they are trying to change the Catalytic Converter yet again ( Second Time) and have requested the car for 2 days to enable them to take it for a long Test drive.

    I'm still waiting for the car as it may take a couple of days.. while searching on the internet i came across this forum & learnt a lotta ppl like me are having same problems with the D-4D. The dealers seem pretty puzzled as to how to proceed further in my case after writing to Toyota i have managed to get thier attn on this case and they are monitoring my car.

    By chaging the catalyic converter now for the second time i belive may not solve the problem.. it seems like it will reappear like the last time.. i think there is a problem with the Fuel pump and injectors ..

    Any Person whose technically sound can shed some light on to this will be of great help ..

  13. Join Date
    Oct 2008
    Posts
    8
    #13
    Quote Originally Posted by innova99 View Post
    hi,
    I am from india and own a toyota innova d4d 2.4L, I have been experiencing Black smoke from the exhaust right from when i completed 5000 KMS.. The delaer blames it on dirty or adultrated Diesel but i doubt it, i have been filling diesel from various petrol bunks, over a long period of time ,one other thing is not to use hi-speed diesel i've been using NORMAL diesel.

    So i went back to the dealership requesting them to do something abt it.. here are the list of procedures carried out under warranty till date.. i've been having this problem for over a year now..

    1) after notifing them abt the problem the first thing they did was to clean the injectors.. after a 1000 kms the problem reappeared.

    2. After cleaning the injectors they Re-mapped the ECM. but again the problem reappered.

    3. After following the two steps above they changed the catalytic converter and recleaned the injectors.

    4. After abt 2000 - 3000 kms the problem has reappered.

    5. Currently they are trying to change the Catalytic Converter yet again ( Second Time) and have requested the car for 2 days to enable them to take it for a long Test drive.

    I'm still waiting for the car as it may take a couple of days.. while searching on the internet i came across this forum & learnt a lotta ppl like me are having same problems with the D-4D. The dealers seem pretty puzzled as to how to proceed further in my case after writing to Toyota i have managed to get thier attn on this case and they are monitoring my car.

    By chaging the catalyic converter now for the second time i belive may not solve the problem.. it seems like it will reappear like the last time.. i think there is a problem with the Fuel pump and injectors ..

    Any Person whose technically sound can shed some light on to this will be of great help ..
    Hi folks,

    This is an update on my black smoking innova.. the dealer for the second time changed the entire catalytic converter along with full ecm programming and injector cleaning.. the car seems okay now.. have driven abt 500 kms on the new setup.. very little or no smoke is visible from the exhaust.. they claim this should sort the problem out but i'm taking it causiously till i complete 2000 or more kms i'm going on a 700 kms drive soon .. so lets see.

    On being asked why they are doing the same procedure and how will it solve the problem they claim that that catalytic converter is a modified one.. they even reprogrammmed my keys.. This procedure was done with supervision from toyota companies represtatives.

    anyone here whose gone thru the same story ???

  14. Join Date
    Apr 2008
    Posts
    123
    #14
    i hope this solves the problem, my friends told me that my innova is emmiting smoke also but not that black, one time i tried to flooring the pedal to 3000 rpm in P it emmited black smoke. what i know crdi engine should not emmit too much smoke mine is now at 3200 odo will just let toyota check it on 5000 pms.

  15. Join Date
    Aug 2006
    Posts
    2,320
    #15
    Quote Originally Posted by innova99 View Post
    Hi folks,

    This is an update on my black smoking innova.. the dealer for the second time changed the entire catalytic converter along with full ecm programming and injector cleaning.. the car seems okay now.. have driven abt 500 kms on the new setup.. very little or no smoke is visible from the exhaust.. they claim this should sort the problem out but i'm taking it causiously till i complete 2000 or more kms i'm going on a 700 kms drive soon .. so lets see.

    On being asked why they are doing the same procedure and how will it solve the problem they claim that that catalytic converter is a modified one.. they even reprogrammmed my keys.. This procedure was done with supervision from toyota companies represtatives.

    anyone here whose gone thru the same story ???
    The solution might be correct, catalytic converter somehow restrict engines hp and to overcome this they previously had the engine running rich to gain more hp. But running rich will produce more black particulate matters or soot.

    If we search the internet, in other countries you can buy modified whole exhaust system with catalytic converter for D4d. The modified exhaust system guaranties additional hp.

  16. Join Date
    Oct 2008
    Posts
    8
    #16
    Quote Originally Posted by Mile2 View Post
    The solution might be correct, catalytic converter somehow restrict engines hp and to overcome this they previously had the engine running rich to gain more hp. But running rich will produce more black particulate matters or soot.

    If we search the internet, in other countries you can buy modified whole exhaust system with catalytic converter for D4d. The modified exhaust system guaranties additional hp.
    very interesting point.. i could never fully understand why they're after the catalytic converter.. it all makes sense now.. so now have they made the ecm setting to lesser " rich " state and added a modified converter ??? What exactly is toyota doing by changing the Exhaust system twice ?

    Can u please elaborate a little more on this.. it would help me understand this better.. my question is.. if they havent got the " ecm setting " "spot on.." perfectly then black smoke will return very quickly with the modified exhaust system ? maybe after a few thousand kms ???

  17. Join Date
    Aug 2006
    Posts
    2,320
    #17
    If we read the previous post of our fellow innova D4d owners here, recent new units are now equipped with newer exhaust system complying with Euro IV standards which means it has better exhaust emission treatment but certainly this would mean a little drop in power as trade off, so to overcome the drop in power "they might" had the ECU running rich so that the output would still be consistent to what the previous released model has before.

    here's an article about modified D4d exhaust system
    http://www.eng-tek.com.au/product_in...roducts_id=233

  18. Join Date
    Oct 2008
    Posts
    8
    #18
    hi,
    I am from india and own a toyota innova d4d 2.4L, I have been experiencing Black smoke from the exhaust right from when i completed 5000 KMS.. The delaer blames it on dirty or adultrated Diesel but i doubt it, i have been filling diesel from various petrol bunks, over a long period of time ,one other thing is not to use hi-speed diesel i've been using NORMAL diesel.

    So i went back to the dealership requesting them to do something abt it.. here are the list of procedures carried out under warranty till date.. i've been having this problem for over a year now..

    1) after notifing them abt the problem the first thing they did was to clean the injectors.. after a 1000 kms the problem reappeared.

    2. After cleaning the injectors they Re-mapped the ECM. but again the problem reappered.

    3. After following the two steps above they changed the catalytic converter and recleaned the injectors.

    4. After abt 2000 - 3000 kms the problem has reappered.

    5. Currently they are trying to change the Catalytic Converter yet again ( Second Time) and have requested the car for 2 days to enable them to take it for a long Test drive.

    I'm still waiting for the car as it may take a couple of days.. while searching on the internet i came across this forum & learnt a lotta ppl like me are having same problems with the D-4D. The dealers seem pretty puzzled as to how to proceed further in my case after writing to Toyota i have managed to get thier attn on this case and they are monitoring my car.

    By chaging the catalyic converter now for the second time i belive may not solve the problem.. it seems like it will reappear like the last time.. i think there is a problem with the Fuel pump and injectors ..

    Any Person whose technically sound can shed some light on to this will be of great help ..

  19. Join Date
    Aug 2005
    Posts
    1,980
    #19
    my two friends had problem with their innova.. I am just wondering despite the problem, (IMHO), the innova still has a high resale value.??? tama ba guys?

  20. Join Date
    Aug 2006
    Posts
    2,320
    #20
    Quote Originally Posted by imperialv View Post
    my two friends had problem with their innova.. I am just wondering despite the problem, (IMHO), the innova still has a high resale value.??? tama ba guys?
    Gas or Diesel still Innova outbeat other brand of its class, a truly MPV that can seat 9 full adult comfortably with descent legroom and headroom and good aircondition distribution. Good body design and a descent underchassis suspension.

    With regards to D4d problems, I'm very sure there would be solution to this in the near future. Denso is a good research company that does all the new technology incorporated in the engine management and exhaust management.

    The VVTi version is already proven to be worry free and with this in mind even on LPG it is really outstanding

    The 2009 Facelifted Innova would still definitely be selling more than other brand, but I'm waiting for the dual VVTi version.

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HELP!!! My innova D4D Black smoke- pls Help!!!