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  1. Join Date
    Oct 2010
    Posts
    6
    #1
    Mga bro, totoo ba na hindi maganda ang service sa mga casa ng suzuki? at mahirap makakita ng parts? plano kc namen kumuha ng jimny pero kinoconsider din namen ung after sales service and maintenance.

  2. Join Date
    Jan 2009
    Posts
    10
    #2
    Hi Sir,

    Im using alto.So far happy naman ako sa service ng suzuki dealer though mahal maningil pero ok naman service nila. Tsaka yung parts available naman hindi man agad pero naoorder naman po sya.

  3. Join Date
    Mar 2012
    Posts
    1,945
    #3
    Quote Originally Posted by joeysantos View Post
    Hi Sir,

    Im using alto.So far happy naman ako sa service ng suzuki dealer though mahal maningil pero ok naman service nila. Tsaka yung parts available naman hindi man agad pero naoorder naman po sya.
    TAP member ka na sir Joey? san ka nagpapaservice?

    For me, so far ok naman services nila. Sa price naman we get discounts as incentives of being TAP members, meron ding non-casa shops na napagkukuhanan ng mas murang oem parts.

  4. Join Date
    May 2012
    Posts
    1,042
    #4
    as far as parts are concerned at ayaw nyong umorder sa casa you can try buying at Olympia Auto Supply- G.Araneta Ave., Quezon City; marami din sa hilera ng Pasay Rotonda - Libertad.

  5. Join Date
    May 2012
    Posts
    44
    #5
    So I had my brakes checked * Suzuki Pasig. Had them clean the disc and pads, and well they did the job good. But the SA approached me afterwards and he had this troubled look, told me "sir, lika may papakita ako sayo". I thought they found a bigger problem in my car. Lo and behold, there is. They scratched it. Yup, the boys whose sole responsibility is to care for my car, scratched it. They were very apologetic, and was willing to paint a whole panel asap, but I want to restore my original paint, so I told them to just do a spot repair. Just sucks to think that they let such a thing happen. They said another driver opened his door too wide and hit mine. Wow, even strangers in parking lots could avoid that, and here goes Mr. Suzuki driver opening his door wide and scratching my car. Sucks.

  6. Join Date
    May 2012
    Posts
    1,042
    #6
    i'm just having my car serviced sa casa kasi takot akong ma-void ang warranty ng alto ko. but after the warranty period lapses, i'd buy my parts sa pasay o sa olympia and have it serviced sa trusted mechanic ko. but so far, zuki parts for my alto and my multicab aren't hard to come by.
    recommended sa kin na maayos na service centers are suzuki shaw and suzuki kalookan. maayos naman ang experience ko sa suzuki manila bay pero ang mahal maningil.

  7. Join Date
    Apr 2009
    Posts
    1,675
    #7
    Quote Originally Posted by whapak View Post
    Mga bro, totoo ba na hindi maganda ang service sa mga casa ng suzuki? at mahirap makakita ng parts? plano kc namen kumuha ng jimny pero kinoconsider din namen ung after sales service and maintenance.
    for me, halos lahat ng casa hindi maganda ang service kahit hindi Suzuki. (siguro merong iilan na maganda naman ang service hehe)

  8. Join Date
    Jul 2010
    Posts
    1,114
    #8
    Quote Originally Posted by whapak View Post
    Mga bro, totoo ba na hindi maganda ang service sa mga casa ng suzuki? at mahirap makakita ng parts? plano kc namen kumuha ng jimny pero kinoconsider din namen ung after sales service and maintenance.
    yung Philhino sa edsa wag na wag ka pupunta dun

  9. Join Date
    Oct 2010
    Posts
    9
    #9
    dating issue p daw yan.
    tinignan ko mga stocks nila sa suzuki, so far available nman ung iba.
    sbi ng management, they r working on it specially in non-warranty parts/service.

  10. Join Date
    Apr 2010
    Posts
    952
    #10
    CASA prices are frankly too much for me... what I do is reasearch.. ask questions then look for the best and most-fair prices on the parts that I need.

    If I can do it DIY.. then I'll do it.. as they say.. if you want to do it properly.. do it yourself...

    if I cant do it.. then Ill look for a specialist.. that can teach me and do it properly as I want it to be.

    IMHO lang po.

  11. Join Date
    Oct 2012
    Posts
    5
    #11
    Quote Originally Posted by olidotcom View Post
    CASA prices are frankly too much for me... what I do is reasearch.. ask questions then look for the best and most-fair prices on the parts that I need.

    If I can do it DIY.. then I'll do it.. as they say.. if you want to do it properly.. do it yourself...

    if I cant do it.. then Ill look for a specialist.. that can teach me and do it properly as I want it to be.

    IMHO lang po.
    san po kayo nakakahanap ng parts? pati na rin po ang pagawaan? i need parts po kasi ng swift 2007 ko, pque area ako. thanks!

  12. Join Date
    Nov 2011
    Posts
    473
    #12
    join ka team celerio phil para sa info...

    suzuki shaw is highly recomended, pag member ka ng team celerio phil may discount...

  13. Join Date
    Apr 2010
    Posts
    952
    #13
    what specific parts are you looking for sir.. ill try to search for it.

  14. Join Date
    Nov 2009
    Posts
    1,756
    #14
    Quote Originally Posted by olidotcom View Post
    CASA prices are frankly too much for me... what I do is reasearch.. ask questions then look for the best and most-fair prices on the parts that I need.

    If I can do it DIY.. then I'll do it.. as they say.. if you want to do it properly.. do it yourself...

    if I cant do it.. then Ill look for a specialist.. that can teach me and do it properly as I want it to be.

    IMHO lang po.

    Ideally, maganda ang concept!

    Pero sa Casa may waranty lalo na pag wala pang 3yrs ang car.

    Suzuki, kahit saang Casa magbi-build ka ng relationship para maasikaso ka ng tama. At mas favor kung nakatutok ka rin, problema sa Manila restricted ang working area sa customer. Kaya by faith na lang kung naasikaso nga ng tama yung service, at pag hindi balik mo lang.

    - - - Updated - - -

    Quote Originally Posted by olidotcom View Post
    CASA prices are frankly too much for me... what I do is reasearch.. ask questions then look for the best and most-fair prices on the parts that I need.

    If I can do it DIY.. then I'll do it.. as they say.. if you want to do it properly.. do it yourself...

    if I cant do it.. then Ill look for a specialist.. that can teach me and do it properly as I want it to be.

    IMHO lang po.

    Ideally, maganda ang concept!

    Pero sa Casa may waranty lalo na pag wala pang 3yrs ang car.

    Suzuki, kahit saang Casa magbi-build ka ng relationship para maasikaso ka ng tama. At mas favor kung nakatutok ka rin, problema sa Manila restricted ang working area sa customer. Kaya by faith na lang kung naasikaso nga ng tama yung service, at pag hindi balik mo lang.

  15. Join Date
    Oct 2002
    Posts
    1,107
    #15
    Quote Originally Posted by Noel Salisipan View Post


    Ideally, maganda ang concept!

    Pero sa Casa may waranty lalo na pag wala pang 3yrs ang car.

    Suzuki, kahit saang Casa magbi-build ka ng relationship para maasikaso ka ng tama. At mas favor kung nakatutok ka rin, problema sa Manila restricted ang working area sa customer. Kaya by faith na lang kung naasikaso nga ng tama yung service, at pag hindi balik mo lang.
    Nicely put. Also, I know for one that the Suzuki Alabang technicians (there are only two of them since 2007 when I started taking my APV and later on my Esteem for PMS instead of PhilHino) are sent to thousand of hours worth of training specifically on Suzuki cars. As I've said before, I've had more miss than hits sa mga diagnostics outside of casa kaya more often than not, nagkakadoble doble ang gastos ko. By experience, mas taga maningil mga auto parts compared sa casa since alam nilang bihira parts ng Suzuki so what I do nowadays is to get the OEM parts (also had bad experiences on replacement parts) sa casa and have them installed by a trusted mechanic. Mahal kasi labor ng casa. May mga services na ipinagagawa ng casa sa labas. I just asked for the shop's name from casa's SA secretly then sinasadya ko na lang sya after getting the parts sa casa (always with 10% discount). The wife drives the APV and most of the time sya din gamit ng buong pamilya namin since talaga naming comfy ang 2nd and 3rd row seats nya kaya I need to be sure na safe sya by doing the PMS religiously.

    Totoong mahirap maghanap ng parts sa simula, lalo na ng mechanic na kabisado ang Suzuki vehicles. Peace of mind is important to me kaya when I built a good relationship sa mga personnel ng Suzuki Alabang, di na ako umalis sa kanila. More often than not, I can ask them to check on somethings for free. Basta don't forget their Christmas gifts

    BTW, my APV is on its 9th year and it still looks and drives new.

  16. Join Date
    Jun 2010
    Posts
    452
    #16
    Quote Originally Posted by jimnyeatworld View Post
    yung Philhino sa edsa wag na wag ka pupunta dun
    Sir, matagal na pong sarado yung Philhino sa EDSA, condo na yun ng SM ngayon. Kaya ba wag doon pupunta? Haha

Suzuki Casa service