Actually, I was referring to Google Photos in general not able to sort images and videos like how the phone does. But yes, problem talaga Viber images and videos. Even if manual mo ibalik yung mga images sa folder ng viber, wala naman thumbnail so di mo din makita sa chat window yung image.
For those without Viber Backup, only solution I know is to root your phone and retrieve the Viber database stored on the phone's storage. I used to do that when Viber backup wad not available on Android and mahilig pa ko magroot ng phone and use custom ROMs. Restoring is tricky nga lang kasi minsan magttry magactivate ulit yung Viber so mawawala yung messages na manual mo binalik.
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Also got an email from Google na they don't support my android version anymore


