PLDT Fibr

**Monseratto** · September 19th, 2019 11:17 AM

Had PLDT Fibre available in our area only this April. Now regretting switching to this. Unfortunately got NOS blinking red light no internet and landline. Reported it immediately to their 171 hotline. Now going 14 days, no call or visit from their tech guys despite daily followups
If not for their lock up period, would have moved to another ISP by now.

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**shadow** · September 19th, 2019 11:24 AM

Originally Posted by Monseratto

Had PLDT Fibre available in our area only this April. Now regretting switching to this. Unfortunately got NOS blinking red light no internet and landline. Reported it immediately to their 171 hotline. Now going 14 days, no call or visit from their tech guys despite daily followups
If not for their lock up period, would have moved to another ISP by now.

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Converge na kasi. Never ko na inisip mag upgrade to pldt fbr kahit available inantay ko talaga converge

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**uls** · September 19th, 2019 11:31 AM

Originally Posted by Monseratto

Had PLDT Fibre available in our area only this April. Now regretting switching to this. Unfortunately got NOS blinking red light no internet and landline. Reported it immediately to their 171 hotline. Now going 14 days, no call or visit from their tech guys despite daily followups
If not for their lock up period, would have moved to another ISP by now.

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last year nag fibr kami ilan beses na-LOS

takes time for lineman to show up

ang findings lagi may naputol sa labas

after fixing ilan days lang LOS uli

i think it took 3 repairs to make our internet stable

**yebo** · September 19th, 2019 03:20 PM

Just 2 weeks ago we had no phone and internet for 5 days due to this contractor cutting the burried fiber optic line at abra street corner congressional. Di man lang inisip kung ano tatamaan ng jack hammer ng mga buwisit.

**ray_noel** · September 19th, 2019 05:32 PM

Originally Posted by yebo

Just 2 weeks ago we had no phone and internet for 5 days due to this contractor cutting the burried fiber optic line at abra street corner congressional. Di man lang inisip kung ano tatamaan ng jack hammer ng mga buwisit.

Bruh claim mo na sa pldt ang downtime... 5 days din yan...

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**Deestone** · July 21st, 2020 09:18 AM

Anyone here working in pldt or know of someone inside pldt? I have a problem with my bundle fibre + cignal tv. Before they told me 2yrs lockin period for cignal tv and 3yrs for fibre internet. But now they are telling me 3yrs lockin period for both cignal tv and fibre internet I want to end my cignal tv subscription and I thought it ended already as they told me before 2yrs lockin.

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**dr. d** · July 21st, 2020 09:40 AM

Originally Posted by Deestone

Anyone here working in pldt or know of someone inside pldt? I have a problem with my bundle fibre + cignal tv. Before they told me 2yrs lockin period for cignal tv and 3yrs for fibre internet. But now they are telling me 3yrs lockin period for both cignal tv and fibre internet I want to end my cignal tv subscription and I thought it ended already as they told me before 2yrs lockin.

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is there a written contract?

**Deestone** · July 21st, 2020 09:50 AM

Originally Posted by dr. d

is there a written contract?

Nope there is none just the payment receipt.

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**dr. d** · July 21st, 2020 09:51 AM

Originally Posted by Deestone

Nope there is none just the payment receipt.

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what will happen, if you just stop making payment?

**Deestone** · July 21st, 2020 09:58 AM

Originally Posted by dr. d

what will happen, if you just stop making payment?

If I cancel the cignal tv subscription they will charge me 3 months worth of susbscription as cancellation fee because they now say lock-in is 3yrs. If I dont pay then they will of course discontinue my cignal tv and fibre internet subscription but I need the fibre only the cignal tv I like to cancel because I already got netflix.

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